Technical analyst Work, Jobs in Stepps, Nlk (with Salaries)

Technical Support Analyst
E-Max Systems —East Kilbride
- Up to £26,000 a year
- Full-time
- Customer service
- ERP systems
- No experience needed
Quick apply
Investment Proposition Oversight Analyst
M&G plc —Stirling
- Full-time
- Hybrid work
- Analysis skills
- Financial services
- Communication skills
- Annual leave
9d
IT System Analyst
Thistle Seafoods —Uddingston
- Microsoft Excel
- ERP systems
- Maintenance
3rd Line Support Analyst
DataVita —High Blantyre
- Hybrid work
- Customer service
- Driving
- Computer networking
- Annual leave
Quick apply
Software Asset Manager
Arnold Clark —Glasgow
- £0.01 a year
- Monday to Friday
- Hybrid work
- Management
- Supervising experience
- Contracts
- Employee discount
Quick apply
3d
CSIRT Engineer (Cyber Security Incident Response Team)
OVO Energy —Glasgow
- £56,000 - £75,000 a year
- Full-time
- Hybrid work
- Employee discount
- Gym membership
Quick apply
Cyber Security Analyst - Tier 2
Gamma —Glasgow
- Weekend availability
- Hybrid work
- Computer Science
- Travel
- Communication skills
- Annual leave
- Employee discount
Quick apply
Installation Engineer
Mealzo —Glasgow
- £28,000 a year
- Overtime
- Bilingual
- Hospitality
- Customer service
Quick apply
22h
Assistant Vice President Transaction Monitoring Analyst,
Barclays —Glasgow
- SQL
- Analysis skills
- Maths
Actuarial Analyst (Policyholder Data)
M&G plc —Stirling
- Full-time
- Military
- Data analysis skills
- SQL
- Annual leave
- Life insurance
3d
Solution Architect
M&G plc —Stirling
- Full-time
- Azure
- Oracle
- Continuous improvement
- Annual leave
Training Analyst
Barclays —Glasgow
- Continuous improvement
- SharePoint
- Banking
14h
GCS (Macro-Distribution) Junior Negotiator - BA4
Barclays —Glasgow
- Microsoft Powerpoint
- Microsoft Word
- Spanish
14h
Principal Product Manager
HWC Motoring Services Ltd —Alloa
- £5,783 - £7,500 a month
- Full-time
- Analysis skills
- Product management
- Software development
Quick apply
6d
Data Engineer & Tracking Lead (6 month FTC)
Ooni —Lomond
- Hybrid work
- SQL
- Scripting
- AI
Lead BI Analyst
Coherent —Glasgow
- Full-time
- Analysis skills
- Bachelor's degree
- Business
4d
Agile Business Analyst - Consultant/Senior Consultant - Digital Excellence
Capgemini —Glasgow
- Hybrid work
- Azure
- AWS
- Analysis skills
Supplier Warranty Analyst
Alexander Dennis —Larbert
- Full-time
- ERP systems
- Analysis skills
Quick apply
Environmental Specialist - Marine Mammal Specialist
Xodus Group —Glasgow
- Call to connect
- Hybrid work
- Master's degree
- Analysis skills
- Leadership
- Employee assistance programme
- Life insurance
Quick apply
22h
Senior Project Manager
Mailing Empresas Operations Group —Glasgow
- £4,600 - £5,500 a month
- Full-time
- PMP
- English
- Analysis skills
- Free parking
Quick apply
3d

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Technical Support Analyst

E-Max Systems
East Kilbride

Quick apply

Job details

Permanent | Full-time
Up to £26,000 a year

Qualifications

Crystal Reports
Customer service
ERP systems
No experience needed
Technical support
SQL
TeamViewer
IT
Linux
Application support
Communication skills
Help desk

Full job description

Tier 1 Support Analyst - OFFICE BASED

Company: E-Max Systems Ltd
Location: Office-based – Suite 17/18, Arx House, James Watt Avenue, East Kilbride, G75 0QD
Working Hours: Monday to Friday, 09:00 – 17:00

About E-Max
E-Max Systems is a leading provider of ERP business software solutions for small to medium-sized companies. Throughout our 28-year history, we have provided successful solutions to hundreds of clients in manufacturing, engineering, and associated industries.

We develop, deliver and support our software solutions from our three office locations across the UK and Australia. Our team of experienced Analysts, product specialists and developers are focused on helping our customers achieve a competitive advantage through the power of our software and industry expertise.

Due to expansion, an exciting opportunity has arisen for someone new to join our team.

As a Support Analyst, you will be the first point of contact for customers seeking technical assistance. Your role will be to provide basic troubleshooting and support for our ERP solutions, assisting users with common issues, escalating more complex cases, and ensuring a smooth user experience. This position is ideal for someone with strong problem-solving skills, effective communication, and a genuine interest in technology and customer service.

What we are looking for
E-Max Systems is looking to expand our Support Desk with the addition of a Tier 1 Support Analyst. This role is ideal for someone who enjoys problem-solving, communicating with users, and working as part of a fast-paced support team.

Key Responsibilities

Inbound and outbound call handling
Managing incoming support tickets, including creation, escalation, and closure
Handling live chat queries throughout the day in tandem with calls and ticket management
Escalating internal tickets via dedicated channels (Microsoft Teams)
Providing first-line support to customers in a professional and timely manner

Required Skills & Experience

IT literate with a strong interest in technology
Experience working within a support or service desk environment
Ability to pickup software quickly
Strong verbal and written communication skills (phone, email, Teams, and live chat)
A hard-working, self-motivated individual
A team player who understands the importance of communication
Ability to follow direction and processes from management

Desirable skills (But Not Essential)

The following experience is not required, but would be beneficial:

SQL
Linux
Crystal Reports
ERP system experience

Provided

Laptop
Headset
ERP System Training

Benefits

Lunch provided every second Friday
Water / Coffee & Tea / Breakfast provided daily
Company-wide Activities and Socials three times a year
Onsite electric vehicle charging available

Why Join E-Max Systems?

Office-based role in East Kilbride
Supportive team environment
Opportunity to grow and develop within an established IT support function

If you’re motivated, reliable, and looking to build or continue your career in IT support, we’d love to hear from you.
Contact: Drew McNamara (Operations Director)
Email: [email protected]

Job Types: Full-time, Permanent

Pay: Up to £26,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

technical analyst jobs in stepps, nlk

Technical Support Analyst

Investment Proposition Oversight Analyst

IT System Analyst

3rd Line Support Analyst

Software Asset Manager

CSIRT Engineer (Cyber Security Incident Response Team)

Cyber Security Analyst - Tier 2

Installation Engineer

Assistant Vice President Transaction Monitoring Analyst,

Actuarial Analyst (Policyholder Data)

Solution Architect

Training Analyst

GCS (Macro-Distribution) Junior Negotiator - BA4

Principal Product Manager

Data Engineer & Tracking Lead (6 month FTC)

Lead BI Analyst

Agile Business Analyst - Consultant/Senior Consultant - Digital Excellence

Supplier Warranty Analyst

Environmental Specialist - Marine Mammal Specialist

Senior Project Manager

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