Head of digital Work, Jobs in Oxford (with Salaries)

Senior Customer Experience Manager
Novuna —Newbury
- Hybrid work
Head of Arboricultural Administration
Nicholsons —Bicester
- £28,000 - £35,000 a year
- Full-time
- Customer service
- Quality control
- Organisational skills
Quick apply
Office Manager - FTC
Land Securities —Oxford
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Research
- Annual leave
- Employee assistance programme
3d
Senior Account Manager
Paul Mason Consulting —Abingdon
- Full-time
- Sales
- Marketing
Quick apply
Head of Finance
Buckinghamshire Council —Aylesbury
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
3d
Senior Creative Lead
Joma Jewellery and Katie Loxton —Banbury
- Hybrid work
- Organisational skills
- Training & development
- Communication skills
- Work from home
- Employee discount
Internal Communications & Engagement Co-ordinator
The Old Station Nursery —Theale
- £35,000 a year
- Full-time
- Microsoft Powerpoint
- Organisational skills
- Communication skills
- Employee discount
- Referral programme
Quick apply
Contract and Compliance Officer
OXFORDSHIRE COUNTY COUNCIL —Oxford
- £38,220 - £40,777 a year
- Part-time
- Microsoft Office
- Analysis skills
- Travel
- Annual leave
- Flexitime
VodafoneThree - Head of Product, Cloud & Security Portfolio
Vodafone —Newbury
- Full-time
- Hybrid work
- Leadership
- Employee discount
6d
Laboratory Project and Change Manager
Abbott Laboratories —Abingdon
- Full-time
- PMP
- Analysis skills
- Bachelor's degree
Executive Assistant
Signet Collection - Head Office —Newbury
- £40,000 - £50,000 a year
- Full-time
- Travel
- Free parking
- Employee assistance programme
Quick apply
13h
Trusts Manager
Open Doors —Witney
- £22,038 - £25,923 a year
- Full-time
- In-person
Head of Legal - Fixed Term Contract for 12 months
Keyloop —Reading
Senior Customer Behaviour Executive
The Perfume Shop —High Wycombe
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
- Employee discount
3d
Senior Finance Analyst - Consumer Margin
VodafoneThree —Newbury
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
Quick apply
3d
Forensic Administrator (FTC/Secondment)
Thames Valley Police —Aylesbury
- £27,449 a year
- Full-time
- Administrative experience
- Data entry
- Typing
5d
Social Media & Marketing Lead
Dingley's Promise —Newbury
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Social media management
- Analytics
Quick apply
11d
Senior CAD Process and Development Engineer
Aston Martin F1 —Silverstone
- Full-time
- Engineering
- Continuous improvement
- Travel
Quick apply
13d
Guest Experience Team Leader
Hiddenwell - Head Office —Moreton-In-Marsh
- £32,000 a year
- Full-time
- Hotel
- Continuous improvement
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
12d
Recruitment Marketing Specialist
Dexory —Wallingford
- Communication skills
- Analytics
- Employee assistance programme
- Life insurance
Quick apply

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Senior Customer Experience Manager

Novuna -
Newbury

Apply Now

Job details

Qualifications

Power BI
Stakeholder collaboration
Stakeholder liaison
Process improvement
Change management
Change leadership
Team motivation leadership

Full job description

Excited by the power of technology to simplify, improve and innovate? Love turning great ideas into smarter digital experiences? Ready to redefine the vehicle leasing experience for thousands of customers and play a key role in shaping a customer-first strategy that drives real impact?
If your answer is 'yes' then, keep reading.
Who we are.
From personal leasing for individual customers through to managing entire fleets for some of the UK's best-known brands. At Novuna Vehicle Solutions We're leading the way with Electric Vehicle Leasing, Alternative Fuels and Fleet Electrification. From installing home-charging units for individual drivers to helping our commercial fleet customers select vehicles and plan their infrastructure.
What you'll do.
You'll join our Customer Experience team at Novuna Vehicle Solutions, where you'll play a pivotal role in shaping how customers experience our brand. Working at the heart of our customer strategy, you'll turn insight into action, drive meaningful improvements, and help deliver outstanding customer outcomes while supporting commercial success.
Reporting to our Head of Customer Experience Insight, you'll influence strategy, lead change, and champion initiatives that enhance the customer experience. Managing a team of two, you'll work closely with colleagues, suppliers and stakeholders across multiple locations to drive progress and deliver results.

You'll also:
Drive customer service performance improvements through actionable insight and data-led decision making
Champion digital transformation, leveraging technology to create seamless customer journeys and smarter processes
Lead and develop a high-performing team, empowering colleagues to deliver their best work every day
Be the voice of the customer, influencing senior stakeholders and shaping decisions that improve customer outcomes and business performance
What you'll bring.
You're passionate about creating exceptional customer experiences and driven by the opportunity to make a real impact. Combining strategic thinking with a customer-first mindset, you can turn insight into action and identify opportunities that deliver meaningful improvements.
A natural collaborator and influencer, you're confident building relationships with senior stakeholders, bringing people together around a shared vision and driving positive change across the organisation. You thrive in a fast-paced environment, balancing big-picture thinking with a practical focus on delivery, outcomes and continuous improvement.

You'll be a great fit if you:
Have deep expertise in customer experience, service excellence and customer-centric strategy
Embrace digital innovation and have experience leveraging automation, Power Platform, Power BI and Copilot to transform customer journeys and business processes
Excel at building relationships, influencing stakeholders and driving change across complex organisations
Are an inspiring leader who develops talent, builds engagement and creates high-performing teams that deliver results
What's in it for you?
Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you.

Our offer to you includes:
An excellent bonus scheme
Company car or cash alternative - with fantastic EV incentives
Flexible hybrid working
25 days' holiday, plus bank holidays and the option to buy/sell 5 days
Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year
Being yourself.
At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly.
Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.

#LI-Hybrid

Apply Now

Refine Your Search

head of digital jobs in oxford

Senior Customer Experience Manager

Head of Arboricultural Administration

Office Manager - FTC

Senior Account Manager

Head of Finance

Senior Creative Lead

Internal Communications & Engagement Co-ordinator

Contract and Compliance Officer

VodafoneThree - Head of Product, Cloud & Security Portfolio

Laboratory Project and Change Manager

Executive Assistant

Trusts Manager

Head of Legal - Fixed Term Contract for 12 months

Senior Customer Behaviour Executive

Senior Finance Analyst - Consumer Margin

Forensic Administrator (FTC/Secondment)

Social Media & Marketing Lead

Senior CAD Process and Development Engineer

Guest Experience Team Leader

Recruitment Marketing Specialist

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