Services coordinator Work, Jobs in Cambridge, Eng (with Salaries)

Patient Services Coordinator (6 month FTC)
Mindler —Cambridge
- Hybrid work
- English
- Databases
- Communication skills
1h
Distribution Coordinator
Lily Jeans Apparel & Manufacturing Ltd —Cambridge
- £2,500 - £3,500 a month
- Full-time
- Health & wellbeing programme
Quick apply
5d
Operations Coordinator
RSP UK —Bedford
- £26,000 - £28,000 a year
- Full-time
- Administrative experience
- Driving
- Organisational skills
- Life insurance
Quick apply
Production Planning Coordinator
Precision Door Solutions —Ely
- Full-time
- Continuous improvement
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
12d
Young Person Support Co-ordinator
MD2 Recruitment —Hitchin
- £29,000 - £31,500 a year
- Full-time
- Childcare
- Experience working with children
- Mentoring
- Free parking
Quick apply
3d
Office Manager
Flusso Ltd —Cambridge
- Full-time
- Business
- Communication skills
- Life insurance
Quick apply
Treasury Coordinator - FEBS Treasury
Federation of European Biochemical Societies —Cambridge
- £28,371 - £30,951 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
4d
Customer Services Coordinator - up to 6 month contract
untypical —Bury St. Edmunds
- Microsoft Word
- Continuous improvement
- Negotiation
- Employee assistance programme
5d
Depot Coordinator
Kelling Group Limited. —Huntingdon
- From £28,250 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Life insurance
Quick apply
14d
Admin Team Leader
Nevells Road Surgery Letchworth —Letchworth
- From £13 an hour
- Full-time
- Computer literacy
- Continuous improvement
- Cleaning
- Free parking
Quick apply
9h
AV Onsite Service Technician (Cambridge)
Snelling Business Systems —Cambridge
- Up to £35,000 a year
- Weekend availability
- Up to 50% travel
- Schematics
- Engineering
- Annual leave
- Life insurance
Quick apply
Workshop Co-ordinator
Hadley James Ltd —Stevenage
- £35,000 a year
- Full-time
- Maintenance
- Organisational skills
- Computer skills
Quick apply
7h
Health, Safety & Environmental Coordinator
Solina Group —Biggleswade
BIM Manager
Tait —Haverhill
- Full-time
- AutoCAD
- Engineering
- Bachelor's degree
- Annual leave
- Employee assistance programme
Relief Outreach Support Worker
Cambridgeshire County Council —Huntingdon
- £13.26 an hour
- Call to connect
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
5d
Community Care Ramsey
Bees Care LTD Huntingdon —Ramsey
- £13.45 an hour
- Weekend availability
- Medication administration
- Cleaning
- Communication skills
- Paid training
- Health & wellbeing programme
Quick apply
12d
Nursery Deputy Manager/Room Leader - Brand New Nursery
Banana Moon Day Nurseries —Royston
- £34,000 - £38,000 a year
- Full-time
- Leadership
- Free parking
- Annual leave
Quick apply
Consultant Psychiatrist Mulberry 2
Cambridgeshire and Peterborough NHS Foundation Trust —Cambridge
- £113,565 - £150,569 a year
- Full-time
- Management
- Travel
- Patient care
10d
Senior Health & Safety Construction Manager
Turner & Townsend —Stevenage
- Full-time
- Bachelor's degree
- Leadership
- Communication skills
Quick apply
Technical Facilities Services Coordinator | Operation Group | Estates and Facilities | LMB 2624
UK Research and Innovation (UKRI) —Cambridge
- £45,869 - £51,547 a year
- Full-time
- Supervising experience
- Team management
- Communication skills
11d

I want to receive the latest job alerts for services coordinator in cambridge, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Patient Services Coordinator (6 month FTC)

Mindler -
Cambridge

Apply Now

Job details

Fixed term contract
1 hour ago

Qualifications

Live chat
Customer service call handling
Google Drive
Inbound customer enquiry call handling
Stakeholder liaison
English
Patient service
Databases
Zendesk
Client services
Customer interaction
Communication skills

Full job description

About us

Mindler is one of Europe’s leading digital mental health providers, working to make evidence-based therapy accessible to everyone who needs it. In August 2025, we proudly acquired ieso, a pioneer in delivering online NHS talking therapies across the UK.

Ieso holds several NHS contracts across England and Scotland through both typed and video sessions, making it easier for thousands of people to access effective, evidence-based treatment when they need it most. Since the acquisition, the Mindler and ieso Customer Service Teams have merged together to support all the UK services offered.

This role sits within the Customer Service UK team of Mindler, meaning you’ll be part of a group with a strong track record in innovation, research, and delivering high-quality digital therapy to patients nationwide. You will, also, be part of the Global Customer Service Team working with colleagues across Northern Europe in Sweden, The Netherlands and Denmark.

What sets us apart is our commitment to putting people at the heart of everything we do. We work with heart, mind and soul – empowering our colleagues to deliver care that makes a real difference.

The role

As a Patient Services Coordinator, you’ll be the first point of contact for patients and therapists across our three services in the UK (NHS Talking Therapies, Adults Mental Health Service and The Sandbox), ensuring a smooth and supportive experience for everyone involved. We are looking for someone with excellent administrative skills, a self-starter who can juggle multiple priorities and handle sensitive referrals with speed and accuracy and has a passion for helping people. You will report directly to the Customer Operations Manager UK who will provide continued support and opportunities to enhance your skills.

Please note that this is a 6 month FTC, with the potential to extend.

Your responsibilities might include:

Processing referrals from the NHS, private companies and patients via bespoke systems
Answering calls and handling queries from patients, therapists, and the public with empathy and professionalism.
Managing patient communications through Zendesk and text messages, escalating any issues to the relevant teams, e.g. clinical, commercial and product.
Liaising with NHS and private services and building strong working relationships across teams.
Supporting projects, managing waiting lists, and ensuring service level agreements (SLA’s) and key performance indicators (KPI’s) are met.
Adhering to strict information governance guidelines to maintain confidentiality and trust.
Supporting patients across all three services with ages from 5 years old using multiple communications methods (phone calls, emails, text messages and live chat)

What do you need to have:

A minimum of 5 GCSEs (A-C) or equivalent.
Excellent written and verbal communication skills with fluency in English.
Strong customer service skills with a confident telephone manner.
Solid IT skills (Google drive, docs, sheets, Zendesk)
High level of attention to detail
Ability to stay calm under pressure and juggle multiple priorities.
Familiarity with following Standard Operating Procedures (SOPs) and adhering to legal requirements.
Previous customer service or patient-facing roles.
Familiarity with NHS systems (iaptus, NHS mail, PCMIS) or large databases would be beneficial.
A strong passion for customer service and supporting patients.

What can we offer?

If we are a good match for each other - we will offer you a role that gives the ability to develop your skills and the chance to join a well-funded company with the ambition to play an important role in the global market of digital mental health care.

Since we are just in the beginning of our exciting growth journey with this recent acquisition, you will play an important role in influencing how we work together and how we make the most impact to help our customers.

Currently our UK Customer Services team consists of around 8 people with our office located in Cambridge.

This role is hybrid, within a minimum of 2-3 days required on-site.

All interviews are to be held in person in our Cambridge office.

We are looking forward to hearing from you!

-
Mindler Group is an equal opportunity employer. All qualified applicants will be considered for employment without regard to gender, gender identity or expression, national origin, religion or other beliefs, disability, sexual orientation or age.

Apply Now

Refine Your Search

services coordinator jobs in cambridge, eng

Patient Services Coordinator (6 month FTC)

Distribution Coordinator

Operations Coordinator

Production Planning Coordinator

Young Person Support Co-ordinator

Office Manager

Treasury Coordinator - FEBS Treasury

Customer Services Coordinator - up to 6 month contract

Depot Coordinator

Admin Team Leader

AV Onsite Service Technician (Cambridge)

Workshop Co-ordinator

Health, Safety & Environmental Coordinator

BIM Manager

Relief Outreach Support Worker

Community Care Ramsey

Nursery Deputy Manager/Room Leader - Brand New Nursery

Consultant Psychiatrist Mulberry 2

Senior Health & Safety Construction Manager

Technical Facilities Services Coordinator | Operation Group | Estates and Facilities | LMB 2624

I want to receive the latest job alerts for services coordinator in cambridge, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected