Project officer Work, Jobs in Somercotes, Dby (with Salaries)

Customer Liaison Officer
Network Plus —Alfreton
- Customer service
- Supervising experience
- Leadership
Quick apply
Instructor/Assessor for Spectator Safety
IPM GROUP HOLDINGS LIMITED —Sheffield
- From £40,000 a year
- Full-time
- English
- Bachelor's degree
- Organisational skills
Quick apply
12d
NERS Onboarding Coordinator
amphos —Chaddesden
- £32,000 - £38,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
- Construction experience
- Free parking
- Annual leave
Quick apply
9d
Executive Assistant
The David Ross Education Trust —Loughborough
- £38,220 - £42,839 a year
- Organisational skills
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
8d
Communications and Engagement Manager
Forestry Commission —Clipstone
- £33,854 a year
- Full-time
- Presentation skills
- Bachelor's degree
- Communication skills
5d
2nd Line IT Support Technician
Department for Education —Nottingham
- £31,479 a year
- Full-time
- Microsoft Outlook
- Windows
- Presentation skills
7d
Project Development Officer
Rotherham Metropolitan Borough Council —Rotherham
- £35,412 - £38,220 a year
- Full-time
- Analysis skills
- IT
PA to the Board (12-Month Fixed-Term Contract – Maternity Cover)
Sygnature Discovery —Nottingham
- Hybrid work
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Graphic Designer
Derby County Community Trust —Derby
- £24,656.21 - £26,102.69 a year
- Full-time
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
5d
Regional Estates Manager
St Ralph Sherwin Catholic Multi Academy Trust —Derby
- £32,061 - £35,412 a year
- English
- Travel
- Leadership
- Employee assistance programme
13d
Club Development Manager
University of Nottingham —Nottingham
- £35,608 - £47,389 a year
- Weekend availability
- Management
- Employee discount
School Technical Manager
University of Sheffield —Sheffield
- £48,822 - £65,509 a year
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- Organisational skills
- Annual leave
- Employee discount
14d
Cyber Security Officer
SBS —Sheffield
- £55,000 - £75,000 a year
- Full-time
- Hybrid work
- AWS
- Computer networking
- Linux
Quick apply
Procurement & Partnerships Officer
Nexus Multi Academy Trust —Sheffield
- £33,121 - £35,571 a year
- Full-time
- Hybrid work
- School
- Negotiation
- Annual leave
Quick apply
Corporate Support Manager
Derby College —Derby
- £40,000 a year
- Management
- Microsoft Office
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
4h
Future Focus Mental Health Group Facilitator Recovery Worker
Burton & District Mind —Burton-On-Trent
- £26,617.50 a year
- Part-time
- Microsoft Office
- Patient care
- In-person
- Annual leave
- Work from home
Quick apply
14d
Agricultural Liaison Officer
Dalcour Maclaren —Tonge
- Military
- Driving
- Free parking
- Annual leave
Quick apply
Community Care Officer
Nottinghamshire County Council —Nottingham
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
5d
HR Administrator
Landmarks College —Sheffield
- £26,025 - £27,000 a year
- Full-time
- Hospitality
- Travel
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
5d
Apprentice in E-Sports
Loughborough University —Loughborough
- £26,340 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- English
5d

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Customer Liaison Officer

Network Plus -
Alfreton

Quick apply

Job details

Permanent

Qualifications

Wastewater treatment
Driving Licence
Customer service
Performance management
Supervising experience
Leadership
Communication skills

Full job description

Description

You will be ultimately responsibility for handling activities as outlined below:

Take ownership of CARE activities (Pre, During & Post) necessary to achieve exceptional customer feedback and customer satisfaction scores.

Deliver effective walk off post completion activities that are coordinated by the Customer Manager.

Key Responsibilities

Key Responsibilities

Effective CARE completion on all projects

80% Walk Off completion (successful visits & score captured)

Core Responsibilities

Strategy:

Ensure a customer service culture is adopted throughout the teams.

Use initiative, prioritise workload and work unsupervised.

Financial / Operations:

Track customer experience KPI’s and compile monthly & weekly reports.

Customer / Market:

Take ownership of activities necessary to achieve exceptional customer feedback and customer satisfaction score.

Manage vulnerable customers in accordance with GSOP3, ensuring that replacement gas supplies are installed on their premises when requested.

Experience and Qualifications

Key Competencies

Leadership – Act as an Ambassador promoting the Customer minimum standards

Health, Safety & Environment – Report / escalate any HSEQ near misses / hazards observed

Customer focused - Relevant contract/customer service experience. Able to adapt to customer needs.

Embracing Change - Able to support performance review sessions and drive performance improvement.

Communication - Effective interpersonal skills.

Influencing skills - Able to positively influence customer thinking

Performance Management - Demonstrable experience of exceeding targets/KPI’s.

Innovation and Creative Thinking - Able to adapt to customer needs

Operational Understanding – General knowledge of the Eclectic industry is desirable. Able to use digital devices and built in apps. Able to prioritise tasks and work independently

Qualifications/Skills Required

Experience of working in Utilities

Driving Licence

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.

About Network Plus

Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater.

We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer.

We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Quick apply

Refine Your Search

project officer jobs in somercotes, dby

Customer Liaison Officer

Instructor/Assessor for Spectator Safety

NERS Onboarding Coordinator

Executive Assistant

Communications and Engagement Manager

2nd Line IT Support Technician

Project Development Officer

PA to the Board (12-Month Fixed-Term Contract – Maternity Cover)

Graphic Designer

Regional Estates Manager

Club Development Manager

School Technical Manager

Cyber Security Officer

Procurement & Partnerships Officer

Corporate Support Manager

Future Focus Mental Health Group Facilitator Recovery Worker

Agricultural Liaison Officer

Community Care Officer

HR Administrator

Apprentice in E-Sports

I want to receive the latest job alerts for project officer in somercotes, dby

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