Client services manager Work, Jobs in Silverstone, Nth (with Salaries)

Key Account & Client Relations Manager
Airbox Fulfilment —Leighton Buzzard
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Mentoring
Quick apply
Client Services Account Manager
Westcolour Ltd —Bicester
- £26,500 - £29,000 a year
- Full-time
- Microsoft Word
- Continuous improvement
- In-person
Quick apply
4h
Retail Sales Manager
Cosentino —Milton Keynes
- £40,000 - £42,000 a year
- Customer service
Quick apply
5d
Account Manager
Air IT —Milton Keynes
- Full-time
- Hybrid work
- CRM software
- Annual leave
- Employee assistance programme
Business Development Manager
Future Industrial Services Ltd —Rugby
- £45,000 - £55,000 a year
- Full-time
- Sales
- Customer service
- Business development
- Free parking
- Health & wellbeing programme
Quick apply
11d
Business Development Manager (BDM)
Mayfair Hotels LTD —Banbury
- £34,000 a year
- Full-time
- Hybrid work
- Customer service
- Data analysis skills
- Business development
Quick apply
Client Experience Representative
OASIS Group —Northampton
- Full-time
- Computer literacy
- English
- Data entry
3d
Sales Manager
Speedy Freight —Westcott
- £40,000 a year
- Full-time
- Business development
- In-person
- Communication skills
Quick apply
10d
Project Coordinator
Factotum Eng. Services Ltd —Kempston
- £30,000 - £35,000 a year
- Full-time
- Computer literacy
- In-person
- Free parking
- Life insurance
Quick apply
5d
Senior Strategic Account Manager
James and James Fulfilment Ltd. —Northampton
- £55,000 - £60,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Travel
- Sick pay
Quick apply
14d
Business Development Manager (BDM)
Pelican Products, Inc. —Leighton Buzzard
- Full-time
- Hybrid work
- Business development
- Bachelor's degree
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Client Planning Advisor
BSI —Milton Keynes
- Up to £26,775 a year
- Full-time
- Hybrid work
- CRM software
- In-person
- Annual leave
- Bereavement leave
Customer Service Administrator
Warrens —Rugby
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
Business Development Manager - Lifestyle & Technology
Yusen Logistics (UK) —Northampton
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Business development
- Project management
- Presentation skills
10d
Sales Resources Coordinator
Arnold Clark —Milton Keynes
- £28,000 - £30,000 a year
- Monday to Friday
- Microsoft Word
- Computer literacy
- Annual leave
- Employee discount
Quick apply
Arboriculture Office Manager
Nicholsons —Bicester
- £28,000 - £35,000 a year
- Full-time
- Customer service
- Quality control
- Organisational skills
Quick apply
Sales Development Manager
simply collect —Wellingborough
- £30,000 - £40,000 a year
- Full-time
- Salesforce
- Business development
- Organisational skills
Quick apply
5d
Inside Sales Representative, Flavors Europe
Sensient Technologies Corporation —Milton Keynes
- English
- Bachelor's degree
- No degree
Administrator
Blackwell Earthmoving Limited —Aylesbury
- £28,000 a year
- Full-time
- Microsoft Powerpoint
- Administrative experience
- Organisational skills
Quick apply
6d
Admin Assistant - Care Home
Barchester Healthcare —Banbury
- Up to £13.50 an hour
- Front desk
- Computer skills
- Employee discount
- Referral programme
Quick apply
14d

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client services manager jobs near silverstone, nth

Key Account & Client Relations Manager

Airbox Fulfilment -
Leighton Buzzard

Quick apply

Job details

Full-time

Benefits

Private medical insurance

Qualifications

Client engagement
Customer service
Stakeholder liaison
3PL
Analysis skills
Partnership building
Supply chain and logistics experience
Mentoring
Relationship management
Account management
Communication skills
Analytics

Full job description

Our success is built upon the trust and dedication of our team members. We view ourselves not only as a warehouse and distributor but as an integral part of our clients' businesses. We are confident in our ability to provide the best service available and are always looking for passionate individuals to join us in our mission. Whether you're interested in operations, customer service, or content creation, Airbox Fulfilment offers a dynamic and supportive environment for personal and professional growth.

We partner with some of the UK's fastest-growing ecommerce brands, including Hoodrich, Wild Cosmetics, Naked Wolfe, Billionaire Boys Club and many more, delivering exceptional fulfilment solutions that help our clients scale.

As our business continues to grow, we're looking for an experienced ecommerce professional who can combine outstanding client relationship management with operational leadership. This is more than a traditional account management role—it's an opportunity to influence service delivery, mentor others and become a trusted strategic partner to some of our largest ecommerce clients.

About the Role
As Key Account & Client Relations Manager, you'll take ownership of Airbox's most strategically important client relationships, ensuring we continue to deliver an exceptional customer experience whilst identifying opportunities to strengthen partnerships and grow our business.

This is a hybrid commercial, operational and leadership role. You'll work closely with our Account Managers, Warehouse Operations, Finance and Senior Leadership Team to ensure service excellence is consistently delivered across our client portfolio.

Alongside managing your own portfolio of key accounts, you'll act as the senior escalation point for customer issues, support the development of the Account Management team and help establish the service standards that make Airbox the fulfilment partner of choice.

The key responsibilities of the role include:

✅ Managing relationships with Airbox's largest and most strategically important clients

✅ Leading Quarterly Business Reviews (QBRs), operational review meetings and strategic planning sessions

✅ Acting as the senior escalation point for customer concerns and service recovery

✅ Supporting and mentoring the Account Management team to deliver consistently high service standards

✅ Working closely with Warehouse Operations to ensure client expectations and SLAs are achieved

✅ Identifying opportunities to improve customer retention, satisfaction and account growth

✅ Supporting commercial discussions, contract renewals and service development

✅ Analysing customer performance, identifying trends and implementing continuous improvements

✅ Acting as the voice of the customer across the business, ensuring operational decisions reflect client priorities

This role is perfect for someone who enjoys building executive-level relationships, solving complex operational challenges and helping shape the future of a growing Client Services function.

What We Offer

Competitive salary (Dependent on experience)
Up to 10% annual bonus
Discounts across a variety of stores
24/7 Mental Health Hotline
Six paid-for counselling sessions per year
Phone access to trained nurses 24/7
After three years of service, full private healthcare
Immediate start available!
Opportunities to progress within the business

What We’re Looking For
✔ Significant experience managing strategic or key customer accounts

✔ Experience within third-party logistics (3PL), fulfilment, supply chain or ecommerce operations

✔ Excellent relationship-building and stakeholder management skills, with the confidence to engage senior customer contacts

✔ Strong commercial awareness with experience identifying opportunities for account growth and customer retention

✔ Previous experience mentoring or supporting Account Managers

✔ Excellent communication, presentation and negotiation skills

✔ Strong analytical skills with the ability to interpret operational and commercial performance data

✔ Experience working collaboratively across Operations, Finance, Commercial and Customer Service teams

✔ Highly organised with excellent attention to detail and the ability to manage multiple priorities

✔ A calm, professional and solutions-focused approach, particularly when managing escalations

How to Apply
Please submit your CV and a covering letter explaining why you’re suitable for the role. You will be asked to answer some questions as part of your application. If you do not answer these, your application will likely be rejected, so please take a minute to tell us more about you!

No phone applications, please. We will review all applications and get back to shortlisted candidates quickly.

Best of luck with your application!

The Airbox Fulfilment Team

Quick apply

Refine Your Search

client services manager jobs in silverstone, nth

Key Account & Client Relations Manager

Client Services Account Manager

Retail Sales Manager

Account Manager

Business Development Manager

Business Development Manager (BDM)

Client Experience Representative

Sales Manager

Project Coordinator

Senior Strategic Account Manager

Business Development Manager (BDM)

Client Planning Advisor

Customer Service Administrator

Business Development Manager - Lifestyle & Technology

Sales Resources Coordinator

Arboriculture Office Manager

Sales Development Manager

Inside Sales Representative, Flavors Europe

Administrator

Admin Assistant - Care Home

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