Workshop manager Work, Jobs in Braintree, Ess (with Salaries)

Hiredesk Lead
Atlas Winch & Hoist Services —Great Dunmow
- £35,000 - £40,000 a year
- Full-time
- Microsoft Word
- Organisational skills
- In-person
Quick apply
1h
Part time Vehicle Technician - Mondays and Fridays
Roy Tolley Express Service —Colchester
- £15 - £18 an hour
- Part-time
- Assembly
- In-person
- Automotive diagnostics
- Profit sharing
- Employee discount
Quick apply
1h
Chef de Partie
Brunning & Price - The Old Windmill —South Hanningfield
- £30,300 - £33,700 a year
- Full-time
- Hospitality
- Cooking
- Restaurant
- Employee discount
- Referral programme
Quick apply
11d
Recovery Driver
ABL 1Touch —Basildon
- £34,586.37 a year
- Overtime
- Employee assistance programme
- Referral programme
Quick apply
6d
Apprentice Business Administrator
SUEZ —Southend-on-Sea
- £25,065 a year
- Weekend availability
- Microsoft Office
- Databases
- Communication skills
11d
Approved Electrician - Data Centres
Emcor —Bury St. Edmunds
- Up to £45,000 a year
- Full-time
- Travel
- Employee assistance programme
- Referral programme
Quick apply
CV Vehicle Technician / Mechanic
Lookers —Chelmsford
- £31,000 - £46,000 a year
- Full-time
- Customer service
- Annual leave
Quick apply

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Part time Vehicle Technician - Mondays and Fridays
Roy Tolley Express Service —Colchester
We use the Techman garage management system where you will be provided with an IPad to access your jobs, carry out all of your reporting on vehicles and access…
£15 - £18 an hour
Quick apply
1h
Warehouse & Production Technician
KI Sound & Light Limited —Braintree
Career progression into senior warehouse, production and technical roles. Forklift license (or willingness to obtain one). Job Type:* Full-Time, Permanent.
£26,000 - £29,000 a year
Quick apply

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Hiredesk Lead

Atlas Winch & Hoist Services
Great Dunmow

Quick apply

Job details

Permanent | Full-time
£35,000 - £40,000 a year
1 hour ago

Benefits

Company pension
Company events
Private medical insurance
On-site parking

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Delivery scheduling
Administrative support experience
Logistics
Internal department liaison
Microsoft Office Suite
Health and safety audits
Month-end financial reconciliation
Organisational skills
Relationship management
Customer support
Customer interaction
Transport scheduling
Communication skills

Full job description

We are seeking a highly organised, proactive and customer-focused Hire Desk Lead to join our growing team based in Great Dunmow, Essex.

This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys building strong customer relationships and takes pride in ensuring the smooth and efficient operation of a busy hire desk.

As Hire Desk Lead, you will play a key role in the running of the hire desk, coordinating equipment hire and supporting the day-to-day running of the depot. You will work closely with customers, the workshop, drivers and depot management to ensure equipment is available, deliveries and collections run smoothly, and a consistently high level of customer service is maintained.

Key Responsibilities

Manage the day-to-day operation of the hire desk, ensuring effective coordination between the office, workshop and transport functions.
Handle incoming telephone calls, emails and customer enquiries professionally, providing quotations and responding to queries promptly.
Coordinate the scheduling, dispatch, delivery and collection of equipment to ensure customer requirements are met efficiently and on time.
Maintain accurate hire records, customer information, equipment availability and inventory data.
Build and maintain strong working relationships with customers, suppliers and colleagues, helping to deliver excellent service and encourage repeat business.
Liaise closely with the workshop to ensure equipment is serviced, maintained and ready for hire when required.
Support drivers with day-to-day operational and logistical queries, helping to resolve issues quickly and effectively.
Work collaboratively with the Workshop Foreman to maximise fleet utilisation and equipment availability.
Support the Depot Manager with health and safety compliance, audits and continuous improvement initiatives.
Assist with month-end administration, including customer invoicing, statements and account reconciliation.
Process purchase orders and supplier invoices accurately and efficiently.
Carry out general administrative duties as required to support the smooth running of the depot.

Skills & Experience

Previous experience in office administration, hire desk coordination or a customer service environment. Experience within plant hire, tool hire or equipment rental would be advantageous, but is not essential.
Experience using hire management software such as InspHire or Syrinx would be beneficial.
Excellent organisational skills with the ability to prioritise and manage multiple tasks effectively.
Strong written and verbal communication skills, with a professional and confident approach to customers.
Good working knowledge of Microsoft Office, particularly Word and Excel.
A proactive, positive and customer-focused approach, with strong problem-solving skills.
The ability to work independently, use initiative and contribute effectively as part of a team.
A strong attention to detail and commitment to maintaining accurate records and administration.

What We Offer

Competitive salary and benefits package.
A friendly, supportive and professional working environment.
Ongoing training and development opportunities.
Genuine opportunities for career progression within a growing business.

If you are passionate about delivering outstanding customer service, enjoy working in a busy operational environment and are looking to develop your career within the hire industry, we would be delighted to hear from you.

To apply, please send your CV to [email protected].

Pay: £35,000.00-£40,000.00 per year

Benefits:

Company events
Company pension
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

workshop manager jobs in braintree, ess

Hiredesk Lead

Part time Vehicle Technician - Mondays and Fridays

Chef de Partie

Recovery Driver

Apprentice Business Administrator

Approved Electrician - Data Centres

CV Vehicle Technician / Mechanic

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