Search specialists Work, Jobs in Birmingham, Eng (with Salaries)

Debt Collection Agent
Automoney Trust Limited —Redditch
- £28,000 - £30,000 a year
- Full-time
- Customer service
- English
- Data entry
- Life insurance
Quick apply
6d
Healthcare Content Creator & Video Marketing Lead
Urban Body —Solihull
- Up to £40,000 a year
- Full-time
- Social media management
- Bachelor's degree
- Organisational skills
- Employee discount
- Sick pay
Quick apply
1d
SEO, AI Search & Online Reputation Specialist
Birmingham Media —Birmingham
- £22,000 - £24,000 a year
- Full-time
- Social media management
- Organisational skills
- In-person
Quick apply
Employability Support Officer - Birmingham Business School - 107539 - Grade 6
University of Birmingham —Birmingham
- £33,002 - £39,906 a year
- Full-time
- Customer service
- Administrative experience
- University
- Annual leave
- Sick pay
6d
Animal Care Technician - Weekends and Holidays
Queen Alexandra College —Birmingham
- £14.76 an hour
- Part-time
- Care plans
- School
- Annual leave
- Employee assistance programme
5d
IPS Employment Specialist
Better Pathways —Birmingham
- £30,000 a year
- Full-time
- English
- Psychology
- Organisational skills
- Sick pay
Quick apply
Head of Marketing — Memorials Direct
Customised For You Ltd —Minworth
- £30,000 - £40,000 a year
- Full-time
- Social media management
- In-person
- Marketing
- Free parking
Quick apply
Employment Coach - Online & F2F
Kooth —Birmingham
- £28,979.07 - £35,276.27 a year
- Hybrid work
- Education
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Turnstile Operator (Casual)
Wolverhampton Wanderers FC —Wolverhampton
- English
Talent Acquisition Partner
JC Executive Group —Birmingham
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
Quick apply
6d
Animal Care Technician - Weekends and Holidays
Queen Alexandra Charity —Harborne
- £14.76 an hour
- Part-time
- Care plans
- School
- Annual leave
- Employee assistance programme
Quick apply
6d
Independence Plus Support Worker
Queen Alexandra College —Birmingham
- £25,115 - £25,708 a year
- Microsoft Word
- IT
- School
- Annual leave
- Employee assistance programme
College Driver
Queen Alexandra College —Birmingham
- £14,346 a year
- Full-time
- Driving
- Communication skills
- School
- Annual leave
- Employee assistance programme
CXC Telemarketer
Crown Lift Trucks Ltd —Birmingham
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Daytime Duty Manager (Bank)
Queen Alexandra College —Birmingham
- £14.76 an hour
- School
- Annual leave
- Employee assistance programme
4d
Support Worker
SENAD Community —Coventry
- £13.05 an hour
- Full-time
- In-person
- Care plans
- Communication skills
- Free parking
- Store discount
Quick apply
2h
Preparation for Life Tutor
Queen Alexandra College —Birmingham
- £27,734.00 - £39,363.84 a year
- Full-time
- English
- School
- Teaching
- Annual leave
- Employee assistance programme
7d
Daytime Duty Manager (Bank)
Queen Alexandra Charity —Birmingham
- £14.76 an hour
- School
- Annual leave
- Employee assistance programme
Quick apply
4d
Fundraising Officer
Queen Alexandra College —Birmingham
- £26,455 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
4d
Conveyancing Legal Assistant
Eventus Recruitment Group —Redditch
- £26,000 - £28,000 a year
- Call to connect
- Administrative experience
- Organisational skills
- IT
- Employee assistance programme
13d

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Debt Collection Agent

Automoney Trust Limited
Redditch

Quick apply

Job details

Full-time
£28,000 - £30,000 a year
6 days ago

Benefits

Company pension
Private medical insurance
Life insurance

Qualifications

Driving Licence
Customer service
GCSE
English
Data entry
Customer support
Phone etiquette
Communication skills

Full job description

MOTOR FINANCE DEBT COLLECTION AGENTS REQUIRED IN REDDITCH

Are you looking for a rewarding career in financial services within a firm that offers investment in your future and clear progression in your development?

Do you want to join an entrepreneurial firm and help Automoney become the UK’s largest specialist HP provider by 2028?

Do you live within 30 minutes commute of Redditch and want to join an office team based environment?

What do we offer our Debt Collection Agents?

Starting basic salary of £28,000 - £30,000 per annum
25 days holiday plus an extra day for every 5 years’ service (max 30 days);
Option to buy and sell holiday;
Company contributed pension of 8% with Standard Life;
Private medical health care with BUPA;
Death in service benefit.

Sound good? This could be the position for you, so read on for more details.

What does the Automoney Debt Collection Agent job look like?

Automoney is one of the UK’s leading specialist HP providers based in Redditch, West Midlands. Our goal is to become the market leader in the UK by 2028.

You will work in a dedicated team responsible for the management of motor finance customers, primarily assisting those who have fallen into arrears but also providing a support service for general customer enquiries.

Our service is delivered entirely via telephone and online so to be successful you need strong skills in both oral and written communication, with customer interaction via telephone, SMS, letter and email, along with the desire to be a proactive team player.

The Company is committed to delivering an exceptional customer experience by providing excellent personal service through assessing each customer’s individual circumstances and providing the most suitable solution whilst working within a regulated environment.

You will join our highly successful customer support team which has considerable experience and is highly respected in the industry.

What are the main responsibilities?

As a Debt Collection Agent, you will have a varied role, where your responsibilities will include:

1. Supporting customers from the onset of payment difficulties until rehabilitation;

2. Proactively contacting customers to discuss current arrears and establish dialogue;

3. Responding positively, empathetically and promptly to varied forms of customer contact;

4. Providing solutions by negotiating tailored treatments for each and every customer;

5. Completing income & expenditure assessments to demonstrate affordability of arrangements;

6. Using skills and knowledge to ask open questions and, if necessary, challenge information gained;

7. Acting with sensitivity and recognition of customers in potentially vulnerable positions;

8. Escalating cases to default and subsequently, if applicable, obtaining recovery of the vehicle;

9. Liaising with third parties throughout the arrears management process;

10. Acting as first point of contact for customer complaints and recording the details accurately;

11. Undertaking security checks and vehicle checks using various in-house and external search tools;

12. Maintaining consistency and adherence to strict Company policies and all regulatory guidelines.

What we look for from our Motor Finance Debt Collection Agents

To help you consider whether this role is right for you these are the personal attributes, skills, qualifications and background that will help your application. For us, you must:

Be educated to a good standard of secondary education including C-grades in Maths and English;
Be driven and self-motivated;

· Be quick to establish rapport and effective in communicating with clients and introducers;

Have the ability to multi-task;
Be able to work towards and deliver to targets and deadlines;
Be able to deliver excellent customer service;
Be exceptionally well organised;
Share our values and attitudes;
Aspire to the highest professional standards.

What are we looking for in our successful applicants?

Experience in the specialist finance sector is preferred but not essential as you will receive full training. We want people with drive and the desire to deliver world-class customer service. That way we ensure that our customers have the best possible outcome and experience with Automoney.

Experience tells us that people from a collections, customer service, call centre or similar background adapt most quickly to working in a specialist HP lender like us.

However, most of all we are looking for people with great attitudes and great values. Thirty six years of experience tells us great collectors have our values in their souls and we cannot train that. Either you have it or you don’t. We want to recruit good customer support agents with the potential to become outstanding performers who consistently deliver world class service to each and every customer.

If you feel you are the right candidate for this role then we would love to hear from you! So if you are interested please click on APPLY as soon as possible.

Job Type: Full-time

Pay: £28,000.00-£30,000.00 per year

Benefits:

Company pension
Life insurance
Private medical insurance

Application question(s):

Are you within a 30 minute commute of Redditch?

Education:

GCSE or equivalent (required)

Experience:

customer service: 1 year (required)

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

search specialists jobs in birmingham, eng

Debt Collection Agent

Healthcare Content Creator & Video Marketing Lead

SEO, AI Search & Online Reputation Specialist

Employability Support Officer - Birmingham Business School - 107539 - Grade 6

Animal Care Technician - Weekends and Holidays

IPS Employment Specialist

Head of Marketing — Memorials Direct

Employment Coach - Online & F2F

Turnstile Operator (Casual)

Talent Acquisition Partner

Animal Care Technician - Weekends and Holidays

Independence Plus Support Worker

College Driver

CXC Telemarketer

Daytime Duty Manager (Bank)

Support Worker

Preparation for Life Tutor

Daytime Duty Manager (Bank)

Fundraising Officer

Conveyancing Legal Assistant

I want to receive the latest job alerts for search specialists in birmingham, eng

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