Supervisor, export customer service Work, Jobs in Blackwater, Ham (with Salaries)

Supervisor, Export Customer Service
Thermo Fisher Scientific —Basingstoke
- Full-time
- Management
- Customer service
- ERP systems
2d
Retention Team Leader
LetsGoCover —Farnborough
- £30,000 - £35,000 a year
- Full-time
- Management
- Sales
- English
- Health & wellbeing programme
- Gym membership
Quick apply
Retentions Team Leader
LetsGoCover —Farnborough
- £30,000 - £35,000 a year
- Full-time
- Management
- English
- Analysis skills
- Health & wellbeing programme
- Gym membership
Quick apply
Customer Service Team Leader
Tracker —Uxbridge
- Hybrid work
- Management
- Customer service
- Supervising experience
12d
CX Team Leader (Fixed-Term-Contract)
cinch —Hook
- Up to £35,000 a year
- Monday to Friday
- Sales
- Customer service
- Financial services
- Employee assistance programme
Quick apply
Leisure Team Leader
Village Hotels - Farnborough - Leisure —Farnborough
- Part-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Retail Supervisor
Deichmann uk —Camberley
- Up to £13.91 an hour
- Part-time
- Customer service
- Supervising experience
- In-person
- Store discount
- Employee discount
Quick apply
2d
Flight Dispatch Supervisor / Operations Supervisor
Flexjet —Farnborough
- 12 hour shift
- Analysis skills
- Organisational skills
- Leadership
Quick apply
3d
International Sales Administrator
UF International —Camberley
- £26,000 - £30,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Travel
- Free parking
- Employee discount
Quick apply
4d
Customer Success Team Leader
CV Library —Fleet
- £1 - £999,999 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- IT
Quick apply
Facilities Team Leader
BRC Jobs —Bracknell
- £36,390 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
11d
Sales Coordinator
Viasat —Farnborough
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
Spa Supervisor
David Lloyd Clubs —Bracknell
- Customer service
- Communication skills
- Employee discount
2d
Retail Supervisor (30 hrs)
Deichmann —Camberley
- Up to £13.91 an hour
- Part-time
- Customer service
- Supervising experience
- Leadership
Wellbeing Supervisor
Andover Mind —Basingstoke
- £33,111 a year
- Full-time
- Microsoft Access
- Microsoft Office
- Supervising experience
- Employee assistance programme
- Referral programme
Quick apply
4d
Office Cleaning Manager & Supervisor, Office Services, Woking
Collaborate Industries Limited —Woking
- £20 an hour
- Part-time
- Management
- Customer service
- English
- Free parking
Quick apply
10d
Group Sales Administration Team Leader
Porsche Retail Group —Reading
- £40,000 a year
- Full-time
- Bar
- Microsoft Excel
- Microsoft Office
- Free parking
- Employee assistance programme
Quick apply
Sales & Bid Management Administration Support
L3Harris Technologies —Farnborough
- Hybrid work
- CRM software
- Military
- Microsoft Office
- Employee assistance programme
- Gym membership
4d
Deputy Team Leader
Chancellors —Camberley
- £33,500 a year
- Organisational skills
- Leadership
- Time management
- Employee assistance programme
- Employee discount
Quick apply
3d
Trainee Logistics Coordinator – Aerospace Logistics
B&H Worldwide Ltd —Harmondsworth
- Microsoft Office
- Organisational skills
- In-person
- Free parking
- Employee assistance programme
Quick apply
3d

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Supervisor, Export Customer Service

Thermo Fisher Scientific -
Basingstoke

Apply Now

Job details

Full-time
2 days ago

Qualifications

Management
Customer service
ERP systems
Analysis skills
Organisational skills
Communication skills

Full job description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Thermo Fisher Scientific recently announced that it has entered into an agreement to sell its microbiology business to Astorg, a leading pan-European private equity firm with deep expertise in healthcare, focused on a select set of subsectors, including pharmaceutical services and technology, medtech and related services, life science tools and diagnostics.

This decision follows a thoughtful evaluation as part of Thermo Fisher’s ongoing business strategy to actively manage and strengthen our portfolio.

We expect the transaction will be completed in the second half of 2026, subject to customary closing conditions and applicable regulatory approvals. Until the transaction is complete, Thermo Fisher will continue to operate the business.

If you join the microbiology business prior to the close of the transaction, your employment is expected to transition to Astorg.

For more information, please review:

Thermo Fisher’s press release

Astorg press release

The Customer Service Export Supervisor leads a team of Customer Service Representatives in a fast-paced, inbound environment, ensuring delivery of a consistent, high-quality customer experience aligned with business strategy. This role provides on-the-floor leadership, manages escalations, and drives performance through KPI management, coaching, and continuous improvement, while ensuring compliance with global export requirements.

DESCRIPTION

Lead, coach, and develop CSRs, supporting performance, engagement, and professional growth
Act as the primary escalation point, resolving complex customer issues in a timely and effective manner
Manage daily operations, including workload prioritization, scheduling, and resource allocation
Monitor and drive performance against KPIs (e.g., service levels, productivity, customer satisfaction)
Support export order processes, ensuring compliance with Global Trade regulations and documentation requirements
Identify process improvement opportunities and implement solutions to enhance efficiency and customer experience
Analyze performance and complaint data to drive corrective actions and continuous improvement
Collaborate cross-functionally with Commercial, Supply Chain, Planning, Distribution, IT, and Technical teams
Support recruitment, performance reviews, training, and development activities
Communicate effectively with stakeholders and represent the function in meetings and projects

REQUIREMENTS

Proven people management experience in a customer service or call centre environment
Knowledge of export processes and Global Trade Compliance preferred
Strong analytical and problem-solving skills with a KPI-driven mindset
Excellent communication and interpersonal skills
Strong organizational skills with attention to detail
Experience with ERP systems and customer service tools
Ability to manage priorities and lead effectively in a fast-paced environment
Demonstrates Thermo Fisher Scientific values: Integrity, Intensity, Innovation, and Involvement

Apply Now

Refine Your Search

supervisor, export customer service jobs in blackwater, ham

Supervisor, Export Customer Service

Retention Team Leader

Retentions Team Leader

Customer Service Team Leader

CX Team Leader (Fixed-Term-Contract)

Leisure Team Leader

Retail Supervisor

Flight Dispatch Supervisor / Operations Supervisor

International Sales Administrator

Customer Success Team Leader

Facilities Team Leader

Sales Coordinator

Spa Supervisor

Retail Supervisor (30 hrs)

Wellbeing Supervisor

Office Cleaning Manager & Supervisor, Office Services, Woking

Group Sales Administration Team Leader

Sales & Bid Management Administration Support

Deputy Team Leader

Trainee Logistics Coordinator – Aerospace Logistics

I want to receive the latest job alerts for supervisor, export customer service in blackwater, ham

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