Customer service Work, Jobs in Bridge Of Allan, Stg (with Salaries)

Customer Service Administrator (Part Time)
Grahams Family Dairy Ltd —Bridge of Allan
- £13.15 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
5d
Customer Service Executive
M&G plc —Stirling
- Full-time
- Hybrid work
- Customer service
- Annual leave
Customer Service Representative
William Hill —Stirling
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
UK Sales Assistant (Chain 1)
Mountain Warehouse —Stirling
- £8.00 - £12.71 an hour
- Part-time
- Sales
- Warehouse experience
- Annual leave
- Employee assistance programme
Quick apply
5d
Receptionist/Clerical Assistant
NHS Scotland —Stirling
- £26,696 - £28,988 a year
- Full-time
- English
- IT
- Communication skills
5d
Showroom Assistant
The Bathroom Co Stirling —Stirling
- £12.90 an hour
- Full-time
- Sales
- Customer service
- Merchandising
Quick apply
Corporate Services Assistant
Kip McGrath —Stirling
- From £10,285.71 a year
- Part-time
- Customer service
- Accounting
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
1d
Luxury Sales Professional Stirling
Chisholm Hunter Ltd —Stirling
- £12.71 an hour
- Full-time
- Sales
- Merchandising
- Retail sales
- Employee discount
Quick apply
Sales Assistant
WHSmith Travel —Stirling
- Part-time
- Annual leave
- Employee assistance programme
Quick apply
Sales Assistant
WH Smith PLC —Stirling
- Part-time
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Executive
Nichols PLC —Stirling
- Sales
- Customer service
- Agile
- Employee discount
Customer Assistant - Cafe - Stirling
Marks & Spencer —Stirling
- £13.41 an hour
- Part-time
- Café
- Employee discount
4d
Customer Assistant - Food - Stirling
Marks & Spencer —Stirling
- £13.41 an hour
- Temporary
- Employee discount
4d
Customer Service Advisor
Etex Group —Stirling
- Customer service
- ERP systems
- Microsoft Office
11d
Internal Sales Person
Ultimate Insulation Supplies Ltd —Stirling
- £33,000 - £40,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Sales
- Employee discount
Quick apply
5d
Receptionist/Medical Administrator
Airthrey Park Medical Centre —Stirling
- From £13.53 an hour
- Part-time
- Administrative experience
- Office experience
Quick apply
Customer Care & Lead Generation Advisor
Bon Accord Life —Alloa
- £25,250 a year
- Full-time
- Sales
- Customer service
- Financial services
- Life insurance
- Sick pay
Quick apply
Customer Service Assistant
We Love Fundraising —Glasgow
- From £570 a week
- Full-time
- Customer service
- No experience needed
- Communication skills
- Referral programme
Quick apply
Trade Counter Sales Assistant - Stirling
Architectural Ironmongers —Stirling
- From £28,000 a year
- Full-time
- Heavy lifting
- Customer service
- Merchandising
- Employee discount
Quick apply
12d
Customer Assistant - Fashion, Home & Beauty - Stirling
Marks & Spencer —Stirling
- £13.41 an hour
- Temporary
- Employee discount
6d

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customer service jobs near bridge of allan, stg

Customer Service Administrator (Part Time)

Grahams Family Dairy Ltd
Bridge of Allan

Quick apply

Job details

Part-time
£13.15 an hour
5 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Microsoft Excel
Microsoft Outlook
Customer service
English
Complaint handling
Microsoft Office
Administrative experience
Database administration
Data entry
Organisational skills
Customer support
Phone etiquette
Communication skills
A Level
Office experience

Full job description

Customer Service Administrator

Bridge of Allan, FK9 4RW

Hours: Monday, Friday & Saturday- 8am until 5pm

Rate of pay: £13.15 per hour

Job Summary

Graham’s The Family Dairy is one of Scotland’s most loved food brands, producing award‑winning dairy products made with the finest Scottish ingredients. Our range includes milk, cheese, butter, ice cream, yoghurt and more, all sourced from over 100 trusted farming partners.

An opportunity has arisen for a Customer Service Administrator to join our team in Bridge of Allan. As the first point of contact, you will handle incoming calls, which may include customer enquiries, order placements, or service issues, ensuring prompt and professional service. In addition to managing phone and email communication, you will also be responsible for processing orders, coordinating stock transfers, and reconciling driver deliveries.

This is a versatile role that requires excellent multitasking, organisational skills, and the ability to provide a seamless customer experience while managing essential back-office functions.

Key Responsibilities

· Act as the first point of contact for incoming calls, addressing delivering enquiries, stock enquiries, and processing orders.

· Respond to customer emails and chats, resolving any queries.

· Process customer orders received via email, WhatsApp and phone, ensuring accuracy in product details, quantities, and delivery schedules.

· Manage and reconcile driver reports daily, ensuring all deliveries, payments, and stock records are accurate.

· Handle product transfers between locations.

· Maintain accurate records of customer interactions, orders, transfers, and driver reconciliations.

· Escalate complex customer service issues to relevant departments while ensuring timely resolution and follow-up.

Skills / Qualifications

· Experience in customer support and office administration, preferably in the dairy or food industry is advantageous.

· Strong organisational and multitasking abilities, with attention to detail and accuracy in data entry.

· Proficiency in Microsoft Office Suite and experience with order processing systems.

· Ability to manage multiple tasks effectively in a fast-paced environment while maintaining high level of accuracy.

· Excellent communication skills, both verbal (for handling phone enquiries) and written (for email and chat support).

· Strong problem-solving skills, with the ability to resolve customer complaints and discrepancies in reconciliations or order processing.

· Collaborative mind-set, able to work with internal teams such as distribution, sales, and production.

· Excellent customer service skills, with a focus on creating positive customer experiences.

Job Type: Part-time

Pay: £13.15 per hour

Benefits:

Company pension
Free parking
On-site parking

Ability to commute/relocate:

Bridge of Allan, Stirlingshire: reliably commute or plan to relocate before starting work (required)

Education:

A-Level or equivalent (required)

Experience:

Microsoft Excel: 1 year (required)
Office: 1 year (preferred)
Administrative: 1 year (preferred)
Database administration: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer service jobs in bridge of allan, stg

Customer Service Administrator (Part Time)

Customer Service Executive

Customer Service Representative

UK Sales Assistant (Chain 1)

Receptionist/Clerical Assistant

Showroom Assistant

Corporate Services Assistant

Luxury Sales Professional Stirling

Sales Assistant

Sales Assistant

Customer Service Executive

Customer Assistant - Cafe - Stirling

Customer Assistant - Food - Stirling

Customer Service Advisor

Internal Sales Person

Receptionist/Medical Administrator

Customer Care & Lead Generation Advisor

Customer Service Assistant

Trade Counter Sales Assistant - Stirling

Customer Assistant - Fashion, Home & Beauty - Stirling

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