Dynamics crm Work, Jobs in Burton On Trent, Eng (with Salaries)

Microsoft Dynamics 365 Support Engineer (Business Central)
CGI —Nottingham
- Full-time
- Analysis skills
- Accounting
- Agile
Quick apply
Data Analyst
Derby County Football Club —Derby
- Monday to Friday
- Azure
- Data analysis skills
- English
- Annual leave
- Employee discount
Quick apply
3d
Senior CRM Executive
Blue Light Card —Leicester
- Hybrid work
- Scripting
- Marketing
- HTML
- Free parking
- Annual leave
Global CRM & Lifecycle Manager (MC621)
Triumph Motorcycles —Hinckley
- Full-time
- Marketing
- Annual leave
- Employee discount
1d
Data Administrator
Birmingham Media —Birmingham
- £24,000 - £26,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Salesforce
Quick apply
Internal Sales Coordinator
Keystone Group —Swadlincote
- Full-time
- Sales
- Microsoft Office
- Administrative experience
- Employee assistance programme
- Employee discount
Senior CRM Executive
Holland & Barrett —Nuneaton
- Full-time
- Hybrid work
- Analysis skills
- Employee discount
7d
New Business Adviser
Crystal Specialist Finance —Tamworth
- £26,000 - £35,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
Quick apply
2d
Business Development Representative
Ideagen —Ruddington
- £28,000 a year
- Presentation skills
- Communication skills
- Time management
Sales Co-ordinator (Service, Repairs and Maintenance)
New Haden Pumps Ltd —Cheadle
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
Commercial Agency Support
Rushton Hickman Limited —Burton-On-Trent
- £12.75 - £13.50 an hour
- Part-time
- Administrative experience
- Organisational skills
- IT
- Free parking
Quick apply
Customer Services administrator
Vision Publications —Nether Whitacre
- From £13 an hour
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
Quick apply
7d
Data Centre Thermal Solutions Specialist
IMI plc —Birmingham
- Full-time
- CRM software
- AutoCAD
- Sales
Business Development Manager
Chubb Fire & Security —Nottingham
- £40,000 - £55,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Business development
- IT
- Health & wellbeing programme
- Work from home
Quick apply
Operations Manager
Aston University —Birmingham
- £38,784 - £46,049 a year
- Full-time
- CRM software
- University
- Leadership
- Annual leave
16h
Junior Estimator/Project Co-ordinator
Alpen Signs Limited —Leicester
- From £26,436.80 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick apply
5d
Internal Business Administrator
Parksafe Automotive Ltd —Nottingham
- £24,420 - £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
14d
Car Sales
Buying Buddy —Swadlincote
- Up to £12.71 an hour
- Weekend availability
- CRM software
- Organisational skills
- In-person
Quick apply
Customer Experience Manager (CXM)
Babble Cloud —Burton-On-Trent
- Full-time
- Hybrid work
- CRM software
- Travel
- Communication skills
- Annual leave
Quick apply
Client Liaison Officer
OnLogistics —Birmingham
- £28,000 a year
- Full-time
- Customer service
- Computer literacy
- English
- Free parking
- Sick pay
Quick apply

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dynamics crm jobs near burton on trent, eng

Microsoft Dynamics 365 Support Engineer (Business Central)

CGI -
Nottingham

Quick apply

Job details

Permanent | Full-time

Benefits

Company pension

Qualifications

Analysis skills
ITIL
Accounting
Agile
Application support

Full job description

At CGI, you’ll play a key role in ensuring critical business systems remain reliable, efficient, and ready to support client success. In your role as a Microsoft Dynamics 365 Support Engineer (Business Central), you’ll be part of a collaborative and forward-thinking team, you’ll help optimise Microsoft Dynamics 365 Business Central environments, resolve complex challenges, and drive continuous improvement across finance and operational processes. You’ll have the opportunity to take ownership of meaningful work, contribute innovative solutions, and help deliver measurable outcomes that support business transformation. Working alongside talented colleagues and stakeholders, you’ll be empowered to develop your expertise while making a tangible impact on both client operations and the future success of our business.
CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.
Whilst this is a hybrid position, but you will be expected to work from CGI and client offices in Nottingham 2 days a week.

Your future duties and responsibilities

In this role, you will be responsible for supporting and enhancing Microsoft Dynamics 365 Business Central, ensuring users receive a high-quality service and that business-critical processes operate effectively. You’ll act as a trusted point of contact for incidents and service requests, working closely with finance teams, stakeholders, and technical partners to diagnose issues, implement solutions, and maintain system performance.
You’ll have the opportunity to take ownership of service delivery, contribute to ongoing platform improvements, and help shape a proactive support function. Working within an agile environment, you’ll support upgrades, analyse new platform releases, and identify opportunities to improve user experience, operational efficiency, and business outcomes. Supported by a collaborative team, you’ll be encouraged to share ideas, develop your expertise, and make a lasting contribution to the success of the service.
Key responsibilities:

Support & Resolve – Manage incidents and service requests relating to Microsoft Dynamics 365 Business Central within agreed service levels.
Investigate & Troubleshoot – Diagnose functional, process, and data-related issues across finance and operational modules.
Prioritise & Communicate – Monitor support queues, provide timely updates, and maintain strong stakeholder engagement.
Escalate & Coordinate – Work with development partners and third-line teams to resolve complex technical issues.
Analyse & Improve – Review Business Central Wave releases and implement fixes or enhancements where required.
Collaborate & Optimise – Partner with finance and business teams to improve system utilisation and operational effectiveness.
Test & Validate – Support testing activities for upgrades, patches, and new functionality.
Document & Share Knowledge – Maintain support documentation, knowledge articles, and operational procedures.
Identify & Enhance – Recognise recurring issues and recommend improvements to processes, systems, and support practices.
Coach & Support Users – Contribute to user training and knowledge-sharing initiatives.

Required qualifications to be successful in this role

To succeed in this role, you’ll bring hands-on experience supporting Microsoft Dynamics 365 Business Central within an application support, service desk, or operational support environment. You’ll combine strong analytical and problem-solving skills with excellent communication abilities, enabling you to work effectively with both technical and non-technical stakeholders. A proactive, customer-focused approach and a commitment to continuous improvement will help you thrive in this collaborative and fast-paced environment.
Essential qualifications and experience:

You should have experience supporting Microsoft Dynamics 365 Business Central.
Experience working within application support, service desk, or managed service environments.
Strong analytical, troubleshooting, and problem-solving skills.
Excellent communication and stakeholder management capabilities.
Proven ability to prioritise workloads and manage multiple competing tasks.
Experience working within Agile frameworks and ceremonies.
Strong attention to detail and commitment to delivering high-quality support.
Ability to remain calm and effective under pressure.

Desirable qualifications and experience:

Understanding of finance and accounting principles.
Experience supporting Dynamics 365 CRM Customer Engagement (CE).
Knowledge of integrations and interfaces between Dynamics 365 CRM CE and Business Central.
Exposure to ITIL service management practices.
Experience supporting retail, manufacturing, distribution, or professional services environments.
Microsoft certifications relating to Dynamics 365 Business Central.
Demonstrated interest in continuous improvement and service optimisation.

#LI-RJ1

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Quick apply

Refine Your Search

dynamics crm jobs in burton on trent, eng

Microsoft Dynamics 365 Support Engineer (Business Central)

Data Analyst

Senior CRM Executive

Global CRM & Lifecycle Manager (MC621)

Data Administrator

Internal Sales Coordinator

Senior CRM Executive

New Business Adviser

Business Development Representative

Sales Co-ordinator (Service, Repairs and Maintenance)

Commercial Agency Support

Customer Services administrator

Data Centre Thermal Solutions Specialist

Business Development Manager

Operations Manager

Junior Estimator/Project Co-ordinator

Internal Business Administrator

Car Sales

Customer Experience Manager (CXM)

Client Liaison Officer

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