It Work, Jobs in Burton On Trent, Sts (with Salaries)

IT Support
Springboard Corporate Finance —Birmingham
- £31,420.00 - £47,089.62 a year
- Part-time
- Software troubleshooting
- Customer service
- Windows
- Work from home
- Life insurance
Quick apply
3d
JUNIOR IT SUPPORT TECHNICIAN
BULKHEAD —Derby
- £24,000 - £28,000 a year
- Full-time
- Windows
- Driving
- Linux
Help Desk Operator
Derby City Council —Derby
- £23,925 - £29,540 a year
- Call to connect
- Communication skills
- Annual leave
- Employee assistance programme
10d
IT Service Desk Analyst
TheNottingham —Nottingham
- £26,000 - £31,000 a year
- Microsoft Office
- Communication skills
11d
IT Support Technician
IT2 Limited —Nottingham
- £26,000 - £29,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Work from home
Quick apply
6d
IT Engineer (all genders)
HelloFresh —Derby
- Azure
- Windows
- Analysis skills
- Free parking
- Employee assistance programme
Quick apply
IT Helpdesk Technician
PickEverard —Leicester
- Hybrid work
- Windows
- Microsoft Office
- IT
- Annual leave
- Employee assistance programme
7d
IT Support Technician
Holovis International —Hinckley
- From £35,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Scripting
- Health & wellbeing programme
- Referral programme
Quick apply
IT Support Analyst
LKQ Corporation —Tamworth
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
13d
IT Systems Analyst
MHR INTERNATIONAL UK LIMITED —Nottingham
- Mentoring
- IT
- Communication skills
- Employee discount
- Referral programme
IT Technician
ICT Independent Consulting —Leicester
- From £30,000 a year
- Full-time
- English
- Windows
- Microsoft Office
Quick apply
7d
1st Line Service Desk Operative
Sigma Connected Group —Birmingham
- Full-time
- Remote
- English
- Microsoft Office
- IT
- Employee assistance programme
3d
IT Manager
Caterpillar —Desford
- £79,400 - £99,000 a year
- Full-time
- Computer Science
- Travel
- IT
- Annual leave
1d
Operations Operative (Nights)- IT Recycling
Converge Technology Solutions —Stafford
- £29,956.68 a year
- Full-time
- IT
IT Field Engineer
BCA —Birmingham
- Monday to Friday
- Travel
- Computer networking
- IT
- Employee assistance programme
Quick apply
IT Recycling Operations Operative
Converge Technology Solutions —Stafford
- Full-time
IT Manager (IT, Cyber Security & Systems Development)
Devon and Cornwall Railways Ltd —Derby
- £50,000 - £60,000 a year
- Full-time
- Scripting
- Computer networking
- IT
Quick apply
IT Service Desk Team Leader
Simplify Group —Leicester
- £45,000 - £50,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Continuous improvement
- Free parking
- Employee discount
Quick apply
7d
IT Technician
TMET —Leicester
- £27,489 - £29,303 a year
- Full-time
- School
- Employee assistance programme
14d
IT Support Technician
Datasystems (Midlands) Limited —Cannock
- £26,000 - £29,500 a year
- Full-time
- Azure
- Customer service
- Windows
Quick apply

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IT Support

Springboard Corporate Finance
Birmingham

Quick apply

Job details

Part-time
£31,420.00 - £47,089.62 a year
3 days ago

Benefits

Casual dress
Private dental insurance
Employee mentoring programme
Work from home
Canteen
Company events
Sabbatical
Life insurance
Sick pay

Qualifications

Microsoft Windows Server
Jira
TCP
Operating systems
Incident management
Software troubleshooting
SCCM
BMC Remedy
Customer service
Software deployment
GCSE
LAN
Windows
Technical support
Microsoft Office
Firewall
IT support
Computer networking
DNS
Mac OS
ServiceNow
Linux
TCP/IP
Communication skills
Active Directory
Help desk
VPN

Full job description

Job Overview
We are seeking a dedicated IT Support professional to provide technical assistance and support to our organisation. The ideal candidate will possess strong problem-solving skills and a comprehensive understanding of various operating systems, networks, and hardware components. This role involves delivering exceptional customer service while maintaining and troubleshooting IT infrastructure to ensure seamless business operations. The position offers an excellent opportunity for individuals eager to develop their career within a dynamic IT environment.

Duties

Provide technical support for desktop and laptop computers, peripherals, and network devices across the organisation.
Troubleshoot software issues, including Microsoft Office applications, Windows, macOS, Linux, and specialised enterprise software such as BMC Remedy, ServiceNow, and Jira.
Manage user accounts and permissions within Active Directory and utilise tools like SCCM for software deployment and updates.
Support network infrastructure including LAN, VPNs, DNS, TCP/IP configurations, firewalls, and related security measures.
Assist with hardware maintenance and upgrades of computers, servers, and other IT equipment.
Monitor system performance and conduct regular maintenance to prevent potential issues.
Document incidents and resolutions accurately using ticketing systems such as ServiceNow or Jira.
Collaborate with other IT team members to implement new systems or upgrades effectively.
Communicate technical information clearly to non-technical staff through excellent customer service skills.

Experience

Proven experience in providing technical support within an enterprise environment.
Familiarity with computer networking concepts including TCP/IP, DNS, LAN, VPNs, firewalls, and TCP protocols.
Hands-on experience with operating systems such as Windows (including Windows Server), macOS, and Linux.
Knowledge of Active Directory management and utilisation of SCCM for software deployment.
Experience troubleshooting hardware components and software applications across diverse platforms.
Proficiency in using help desk tools like BMC Remedy or ServiceNow for incident management.
Strong communication skills with the ability to explain technical issues clearly to users at all levels.
Ability to analyse problems efficiently and implement effective solutions promptly. This role is ideal for motivated individuals seeking to expand their expertise in IT support within a professional setting that values continuous learning and excellent service delivery.

Pay: £31,420.00-£47,089.62 per year

Benefits:

Canteen
Casual dress
Company events
Employee mentoring programme
Life insurance
Private dental insurance
Sabbatical
Sick pay
Work from home

Education:

GCSE or equivalent (preferred)

Experience:

Computer networking: 1 year (required)

Work Location: Hybrid remote in Birmingham B2 5QB

Quick apply

Refine Your Search

it jobs in burton on trent, sts

IT Support

JUNIOR IT SUPPORT TECHNICIAN

Help Desk Operator

IT Service Desk Analyst

IT Support Technician

IT Engineer (all genders)

IT Helpdesk Technician

IT Support Technician

IT Support Analyst

IT Systems Analyst

IT Technician

1st Line Service Desk Operative

IT Manager

Operations Operative (Nights)- IT Recycling

IT Field Engineer

IT Recycling Operations Operative

IT Manager (IT, Cyber Security & Systems Development)

IT Service Desk Team Leader

IT Technician

IT Support Technician

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