Senior associate, payroll delivery, newcastle upon tyne/manchester/belfast 1 Work, Jobs in Bury, Gtm (with Salaries)

Delivery Station Liaison Agent
Amazon UK Services Ltd. —Rochdale
- Full-time
- English
7d
Operations Supervisor , AMZL Operations Supervisor
Amazon UK Services Ltd. —Bolton
- Full-time
- English
- Team management
- Communication skills
10d
Payroll Administrator
JDSPORTS —Bury
- Full-time
- Microsoft Excel
- Customer service
- Public speaking
- Free parking
- Employee discount
Quick apply
Commercial Waste Sales Administrator
Kenny Waste Management Ltd —Manchester
- Full-time
- CRM software
- Contracts
- In-person
- Employee assistance programme
- Employee discount
Quick apply
1d
Process Analyst - Manchester
Fitch Ratings —Manchester
- Microsoft Powerpoint
- Microsoft Word
- Bachelor's degree
10d
Associate, Client Processing I
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Microsoft Powerpoint
- Bachelor's degree
- No degree
Business Development Representative
Williams Stanley and Co —Manchester
- £30,000 - £45,000 a year
- Hybrid work
- Hospitality
- Presentation skills
- Communication skills
- Employee assistance programme
Quick apply
13d
Team Leader Customer Resolution Department
Angel Advance —Warrington
- £32,000 - £34,279 a year
- Full-time
- Analysis skills
- Continuous improvement
- In-person
- Free parking
Quick apply
3d
Commercial Account Executive
Witcher Associates —Manchester Central
- £50,000 - £80,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Salesforce
- Master's degree
- Annual leave
Quick apply
Senior Specialist, Production Services Application Support Analyst
The Bank of New York Mellon Corporation —Manchester
- Full-time
- SQL
- Continuous improvement
- AI
Customer Assistant - Online
Morrisons —Bacup
- Annual leave
- Employee discount
Quick apply
17h
Aftersales Manager
Invicta - Bolton —Bolton
- Up to £55,000 a year
- Full-time
- Team management
- In-person
- Mechanical knowledge
- Employee discount
- Life insurance
Quick apply
3d
Accounts Assistant
Eric Wright Group Limited —Preston
- Full-time
- Hybrid work
- Communication skills
- Time management
- Annual leave
- Work from home
Quick apply
14d
FX Overlay Senior Associate
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Supervising experience
- Bachelor's degree
- Accounting
Assistant Manager
Farmfoods —Manchester
- £31,449.00 - £32,648.16 a year
- Weekend availability
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee discount
Quick apply
3d
Payroll Analyst
Westinghouse Electric Company —Preston
- Remote
- English
- Analysis skills
- Communication skills
- Work from home
- Employee assistance programme
Claims Administrator
Fredrick Edwards Associates Limited —Stockport
- From £26,000 a year
- Full-time
- Administrative experience
- Data entry
- Typing
- Free parking
Quick apply
14h
Payroll and Benefits Administrator
Bureau Veritas —Manchester
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Communication skills
- Employee assistance programme
Cyber Security Engineer
Outcomes First Group —Manchester
- Up to £50,000 a year
- Hybrid work
- Microsoft Access
- Azure
- Analysis skills
SAP SuccessFactors Employee Central and Time Management Associate Manager
Accenture —Manchester
- Full-time
- Business development
- Mentoring
- Communication skills

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senior associate, payroll delivery, newcastle upon tyne/manchester/belfast 1 jobs near bury, gtm

Delivery Station Liaison Agent

Amazon UK Services Ltd. -
Rochdale

Apply Now

Job details

Full-time
7 days ago

Qualifications

Customer service call handling
Administrative support experience
Logistics
English
Customer interaction
Outbound calling
Supply chain customer service

Full job description

DESCRIPTION

Even the best functioning processes need to be prepared for unforeseen circumstances. Amazon’s Delivery Station Liaison Agents are in direct contact with our customers, ensuring that missed deliveries are successfully delivered and that customer queries are handled effectively. Whatever your customers need, your ability to quickly respond and put in place solutions will help keep this vital part of Amazon’s operations running smoothly.

Key job responsibilities

Place outbound calls to customers
Investigate and resolve delivery issues, and collaborate with Amazon logistics and delivery partners when needed
Keep daily, weekly and monthly records of progress with customer queries
Follow Standard Operating Procedures and keep customer data secure
Assist with internal communications, including giving presentations and contributing to continuous improvement and internal engagement programmes

A day in the life
You’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon.

Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.

Working hours are either Wednesday to Saturday 10:00 AM - 8:45 PM or Sunday to Wednesday 10:00 AM - 8:45 PM.

About the team
Our Delivery Service Liaison or DSL team helps customers with last-mile deliveries. Ultimately, our goal is to get parcels to our customers in case of errors or failed deliveries. Our team helps with actions like facilitating same-day redelivery or investigating cases when drivers can’t find an address. We're based in last-mile delivery sites across the world, allowing us to work closely with our delivery station colleagues and partners.

DSL agents have both customer service and logistics expertise and partner with multiple Amazon teams. Some of us are also managers who support regions and countries. We work together with one common aim: to get parcels into customers' hands.

BASIC QUALIFICATIONS

Knowledge of advanced English at CEFR level B2/C1
Relevant experience of dealing with customer queries via phone and email
Relevant experience in an administrative support role involving collaboration with internal or external teams
Relevant experience of solving problems whether related to customer queries or internal process issues

PREFERRED QUALIFICATIONS

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
Experience in communicating with senior colleagues
Professional experience in a fast-paced environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

senior associate, payroll delivery, newcastle upon tyne/manchester/belfast 1 jobs in bury, gtm

Delivery Station Liaison Agent

Operations Supervisor , AMZL Operations Supervisor

Payroll Administrator

Commercial Waste Sales Administrator

Process Analyst - Manchester

Associate, Client Processing I

Business Development Representative

Team Leader Customer Resolution Department

Commercial Account Executive

Senior Specialist, Production Services Application Support Analyst

Customer Assistant - Online

Aftersales Manager

Accounts Assistant

FX Overlay Senior Associate

Assistant Manager

Payroll Analyst

Claims Administrator

Payroll and Benefits Administrator

Cyber Security Engineer

SAP SuccessFactors Employee Central and Time Management Associate Manager

I want to receive the latest job alerts for senior associate, payroll delivery, newcastle upon tyne/manchester/belfast 1 in bury, gtm

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