Customer support & client services Work, Jobs in Chatham, Ken (with Salaries)

Receptionist
Medway Community Healthcare CIC —Chatham
- £25,272 a year
- Part-time
- Customer service
- Analysis skills
- Organisational skills
2d
Customer Service Account Handler
Senseco Systems Limited —Gillingham
- Full-time
- Customer service
- Microsoft Office
- Employee discount
- Referral programme
Quick apply
Administrator
Chevron Traffic Management —Detling
- Monday to Friday
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
1d
Client Onboarding and Review Officer
Lloyd's of London —Chatham
- Hybrid work
- Analysis skills
- Communication skills
- Employee discount
- Gym membership
Employee Support Officer
Giant Group —Chelmsford
- £24,750 a year
- Full-time
- Hybrid work
- Customer service
- English
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
13h
Facilities Helpdesk Administrator
Oakwood Construction Services —Maidstone
- £24,000 - £28,500 a year
- Full-time
- Maintenance
- English
- Microsoft Office
Quick apply
7d
Centre Coordinator & DDSL
TCHC Group —Strood
- £27,999 - £28,000 a year
- Monday to Friday
- First Aid Certification
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
9d
Sales Administrator
Pineapple Contracts —Aylesford
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Receptionist
PDSA —Gillingham
- £13.47 - £13.87 an hour
- Part-time
- Word processing
- Front desk
- Communication skills
- Employee assistance programme
- Employee discount
Contact Centre Agent (Evenings and Weekends)
Pinnacle Group —Chelmsford
- £12.71 an hour
- Temporary
- Customer service
- Communication skills
- Employee discount
Quick apply
Office Administrator - Full Time (office based)
Citi Business Systems LTD —Ashford
- Up to £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
8d
Animal Care Auxiliary
PDSA —Gillingham
- £13.45 an hour
- Part-time
- Customer service
- Employee assistance programme
- Employee discount
14d
Invoice Clerk Sales Ledger
Command —Gillingham
- Monday to Friday
- Microsoft Excel
- Microsoft Office
- Organisational skills
Quick apply
2d
Customer Service & Admin Assistant
Bridger Transport Limited —Tonbridge
- £28,000 a year
- Weekend availability
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
Fleet Administrator
Pinnacle Group —Chelmsford
- £20,600 a year
- Hybrid work
- Administrative experience
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
10d
Customer Advisor - TradePoint
B&Q —Whitstable
- £13.10 an hour
- Weekend availability
- Annual leave
- Employee assistance programme
Customer Support & Planning Coordinator
Apogee Corp —Maidstone
- Monday to Friday
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Work from home
- Employee assistance programme
MOTORSPORT CUSTOMER ADVISER
R T QUAIFE ENGINEERING LTD —Sevenoaks
- From £585 a week
- Full-time
- Sales
- Customer service
- ERP systems
- Free parking
Quick apply
20h
Receptionist/Office Administrator
better lettings —Gants Hill Station
- £12.71 - £13.00 an hour
- Temporary
- Customer service
- English
- Administrative experience
Quick apply
10d
People Assistant
Pinnacle Group —Chelmsford
- £25,000 - £26,000 a year
- Hybrid work
- Microsoft Outlook
- Administrative experience
- Human resources
- Annual leave
- Employee assistance programme
Quick apply

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Receptionist

Medway Community Healthcare CIC -
Chatham

Apply Now

Job details

Part-time
£25,272 a year
2 days ago

Benefits

Company pension

Qualifications

Customer service
GCSE
Analysis skills
Organisational skills
IT
NVQ
Communication skills
Time management

Full job description

Are you skilled in administration with experience in multi-disciplinary coordination?
Are you passionate about making a difference in patient care?

If you answered yes, we’ve got the perfect role for you!

We are looking for a passionate and dedicated receptionist to join our team based in the new James Williams Healthy Living Centre in Chatham. The post holder will be working the front desk, greeting patients, booking them in and dealing with enquires.

If this is you we look forward to welcoming you to our team.

As our receptionist, you will provide excellent customer service to patients and visitors, ensuring queries are handled courteously and efficiently.

Duties will include, meeting and greeting visitors and patients, dealing with queries both over the phone and in person in an efficient and professional manner, ensuring the collection and distribution of post daily, opening and closing the building, logging maintenance calls and other general admin duties.

To provide standard administrative support to the team working collaboratively to achieve shared goals.

To ensure the service user is at the centre of everything you do delivering quality and value.

Involvement with training new staff.

Use of the booking system (Emis/Rio/Swiftqueue) to arrival of patients.

So what else?

This is your chance to join a progressive and innovative service in a social enterprise that is patient and staff focused - you’ll even have the opportunity to become an MCH shareholder.

We encourage staff to get involved in exploring new ways of working and service development.

We’ll provide well established, in-service training, one to one supervision, and appraisals with regular support.

You’ll be able to develop your skills in a friendly and supportive team.

Would you like to work flexibly? In the NHS, we are reminded every day of how important work life balance is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

The small print

Informal visits can be arranged on request.

We will offer you the choice of two pension schemes; the NHS Pension scheme and the scottish widows group pension scheme.

MCH encourages all staff to be double COVID vaccinated to protect themselves, their colleagues, their family and their patients.

MCH is considering merging with Kent Community Health Foundation Trust (KCHFT). If the merger goes ahead, the proposed transfer date is 30 th September 2026 and this role will be subject to TUPE transfer to KCHFT.

1. Communication and relationship skills
Deal effectively with internal and external enquiries demonstrating excellent communication and
customer care.
Provide and receive routine information either verbally or written, requiring tact or persuasive
skills in order to overcome barriers to understanding.
Deal with potentially complex, sensitive or confidential enquiries from patients, staff and the
public.
2. Knowledge, training and experience
GCSE / O Levels or 1 years’ experience of office procedures / customer care
NVQ 2 in Business Administration / Customer Care or equivalent
RSA 2 or equivalent
ECDL or equivalent knowledge of IT applications.
3. Analytical and judgement skills
Make judgements involving facts / situations sometimes requiring analysis of information.
Prioritise workload and make appropriate level decisions such as when to escalate and ensure this is done in a timely manner e.g. telephone messages from staff / patients
4. Planning and organisational skills
Organise and prioritise own day to day work, tasks or activities
Schedule meetings / book meeting rooms
Work flexibly to maintain cover within the service / organisation
Produce and maintain effective systems to ensure the service operates efficiently e.g. planning appointments, time management, patient transport
5. Physical skills
Keyboard skills
Working for periods of time on a computer
Managing post and franking mail
Putting stock away and receiving stock items
6. Responsibility for patient / client care
Provide non-clinical advice and information to patients, carers, relatives or staff either face to face, over the telephone or by other means.
Consistently treats others with courtesy and respect
7. Responsibility for policy and service development implementation
Responsible for ensuring that organisational policies and procedures (including amendments and updates) are adhered to and implemented in own area of work.
8. Responsibilities for financial and physical resources
Manage stock / office stationery
Maybe required to handle petty cash and patient valuables
Maybe required to issue / take responsibility for equipment used by self and others.
9. Responsibilities for human resources (HR)
Act as a buddy demonstrating own area of work to new or less experienced employees such as apprentices or volunteers
10. Responsibilities for information resources
Accurately enter data / process information utilising appropriate IT systems
Occasional note taking may be required.
Management of information either electronic or paper based
11. Responsibilities for research and development (R&D)
Will be required to undertake surveys and audits when requested in own area of work.
12. Freedom to act
Plan and organise own workload without direct supervision, reporting regularly to the line manager on key tasks and guided by defined policies and procedures.
13. Physical effort (refer to effort factor questionnaire)
Areas of the role which may require physical effort either as a sustained or sudden requirement.
The frequency should also be given, ie as an occasional or on-going requirement. Moving / transferring patients / clients, moving equipment, long periods of driving or inputting at a keyboard should also be identified.
14. Mental effort (refer to effort factor questionnaire)
Areas of the role which require mental effort including the nature, level, frequency and duration of the mental effort required. The frequency of the requirement should also be identified, ie whether this occasional or a frequent need
15. Emotional effort (refer to effort factor questionnaire)
Areas of the role which require emotional effort and the nature, level, frequency and duration demands of the emotional effort required
16. Working conditions (refer to effort factor questionnaire)
The nature, level, frequency and duration of demands arising from inevitably adverse environmental conditions (eg inclement weather, extreme heat/cold, smells, noise and fumes) and hazards, which are unavoidable.

Apply Now

Refine Your Search

customer support & client services jobs in chatham, ken

Receptionist

Customer Service Account Handler

Administrator

Client Onboarding and Review Officer

Employee Support Officer

Facilities Helpdesk Administrator

Centre Coordinator & DDSL

Sales Administrator

Receptionist

Contact Centre Agent (Evenings and Weekends)

Office Administrator - Full Time (office based)

Animal Care Auxiliary

Invoice Clerk Sales Ledger

Customer Service & Admin Assistant

Fleet Administrator

Customer Advisor - TradePoint

Customer Support & Planning Coordinator

MOTORSPORT CUSTOMER ADVISER

Receptionist/Office Administrator

People Assistant

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