Technical support Work, Jobs in Chelmsford, Ess (with Salaries)

Level 3 Support Technician
CST Training LTD —Bexley
- £28,000 - £35,000 a year
- AWS
- JavaScript
- Travel
Quick apply
7d
IT Technician
The Tekk Group Ltd —Basildon
- £13.30 an hour
- Part-time
- Driving
- Travel
- Computer networking
Quick apply
8d
Junior IT Support Analyst
TECNIQ —Witham
- Up to £28,000 a year
- Overtime
- Computer networking
- IT
- In-person
- Free parking
Quick apply
1d
Customer Support - ERP Software
Robosol Software UK Limited —Basildon
- £35,000 - £65,000 a year
- Full-time
- ERP systems
- Bachelor's degree
- In-person
- Free parking
Quick apply
Helpdesk Administrator - Shifts
Equans —Chelmsford
- 12 hour shift
- Customer service
- Annual leave
- Employee assistance programme
Network Support Engineer
Capita —Chelmsford
- Weekend availability
- Hybrid work
- Microsoft Office
- Travel
- Organisational skills
12d
HELPDESK TEAM LEADER/MEMBER
Riviera Networks —Wickford North
- £26,000 - £36,000 a year
- Full-time
- CRM software
- Azure
- Management
Quick apply
8d
Saturday Studio Supervisor
Code Ninjas —Chelmsford
- £13 - £15 an hour
- Part-time
- Childcare
- No experience needed
- Supervising experience
- Store discount
- Flexitime
Quick apply
9d
IT Systems Administrator
SIRM UK Marine LTD. —Chelmsford
- £38,500 - £42,000 a year
- Full-time
- Azure
- English
- Windows
- Free parking
- Life insurance
Quick apply
2d
2nd Line Support Engineer
Sedcom Networks Ltd —Billericay
- Up to £30,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Work from home
- Gym membership
Quick apply
14d
Helpdesk Support Officer
Civic Recruitment Limited —Redbridge
- Administrative experience
- IT
Quick apply
5d
Inclusion Coach - Assistive Technology and AI Lead (Term Time)
Chelmsford College —Chelmsford
- Up to £23,763.96 a year
- Full-time
- Continuous improvement
14d
Workshop Support & Technical Drawing
Weatherweave Ltd —Rayleigh
- From £27,000 a year
- Full-time
- Schematics
- Computer skills
- In-person
Quick apply
12d
IT Sales and Support Technician
Nicom IT Services Ltd —Haverhill
- £25,155 a year
- Full-time
- Sales
- Microsoft Office
- IT
Quick apply
12d
Technical Support Officer
Enfield Council —Enfield
- £35,520 - £37,692 a year
- Full-time
- Annual leave
- Employee assistance programme
12d
Digital Learning and IT Support Officer
Northchild Education (UK) Ltd —London
- £37,000 - £43,000 a year
- Weekend availability
- Customer service
- Microsoft Office
- University
Quick apply
1d
Assistive Technology Trainers - Colchester
eQuality Solutions —Colchester
- £16 - £32 an hour
- Part-time
- Bachelor's degree
- Travel
- IT
- Flexible schedule
Quick apply
9d
IT, Design and E-Commerce Administrator
Chatham Glyn Fabrics Ltd —Rochford
- £28,089.10 a year
- Full-time
- CRM software
- Social media management
- Organisational skills
Quick apply
12d
Technical Support and Office Admin
5Tel —Woodford Green
- Up to £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Employee discount
Quick apply
9d
IT Support Technician
Elevate Technology Group —Loughton
- £28,000 - £32,000 a year
- Customer service
- Microsoft Office
- Computer networking

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Level 3 Support Technician

CST Training LTD -
Bexley

Quick apply

Job details

Permanent
£28,000 - £35,000 a year
7 days ago

Qualifications

TCP
Driving Licence
Bash (Unix shell)
Firewall
DHCP
AWS
Docker
Debian
JavaScript
CompTIA Network+
Computer networking
DNS
IT
Linux
TCP/IP
Communication skills
MySQL
Network Security

Full job description

Position Summary

As a Level 3 Support Technician at CST Training, you will provide advanced technical support across our IT infrastructure, hardware, and network estate. Working closely with the wider IT team, you will tackle escalated issues that go beyond first- and second-line support, take ownership of complex problems, and play a hands-on role in maintaining the systems our employees and learners rely on every day. This role suits an experienced technician who enjoys variety — from diagnosing Linux server issues to terminating Ethernet cables and fixing hardware faults.

Essential Duties & Responsibilities

Provide third-line technical support to CST Training employees and customers, resolving issues escalated from lower support tiers.
Manage and maintain TP-Link Omada network infrastructure, including switches, access points, and controllers.
Administer and troubleshoot Linux servers, including routine maintenance, updates, and incident response.
Manage hosted server infrastructure on platforms such as Hetzner, including provisioning, configuration, and monitoring.
Deploy and manage containerised applications using Portainer.
Administer and maintain MySQL databases, including backups, user management, and basic performance tuning.
Support and manage ChromeOS devices across the organisation.
Diagnose and repair hardware faults across desktops, laptops, and peripheral equipment.
Create, terminate, test, and run Ethernet cabling for new installations and repairs.
Document configurations, procedures, and incident resolutions to build and maintain the internal knowledge base.
Identify recurring issues and recommend long-term solutions to improve system stability.
Work collaboratively with other departments to support IT projects and rollouts

Education, Skills & Experience

Minimum 3 years experience in a third-line or senior support role.
Comfortable with confined spaces and Height
Solid understanding of basic networking concepts (TCP/IP, DNS, DHCP, VLANs, subnetting).
Hands-on experience with Omada or similar managed network platforms (e.g. Ubiquiti, Cisco Meraki).
Practical experience administering Linux servers (Debian, or similar) via the command line.
Experience supporting and managing ChromeOS devices, including the Google Admin Console.
Strong hardware troubleshooting and repair skills across PCs, laptops, and peripherals.
Confident creating and running Ethernet cables, including terminating RJ45 connectors and testing cable runs.
Excellent problem-solving and diagnostic skills.
Strong communication skills, able to explain technical issues clearly to non-technical users.
Ability to manage multiple tickets and prioritise effectively under pressure.

Nice to Haves

Industry certifications such as CompTIA Network+, CompTIA Server+, LPIC-1, or equivalent.
Familiarity with Docker beyond Portainer (CLI, Compose, building images).
Basic understanding of JavaScript and Bash for reading, tweaking, and writing simple scripts.
Experience with hosting platforms such as Hetzner (or DigitalOcean, Linode, AWS EC2) for provisioning and managing remote servers.
Hands-on experience with Portainer for managing Docker containers and stacks.
Working knowledge of MySQL, including basic administration, queries, backups, and user management.
Knowledge of firewall configuration and network security best practices.
Experience working in an EdTech or training environment.
Full UK driving licence (for occasional travel to other sites).

Professional Development

Stay up to date with the latest networking, server, and hardware technologies.
Participate in industry training and certification programs (e.g. CompTIA, Linux Professional Institute, TP-Link, Google).
Receive mentorship from senior IT staff and management.
Contribute to the improvement of IT support processes and infrastructure standards.
Opportunity to progress into specialist roles such as network engineering, systems administration, or IT management.

Career Growth

Advance into senior infrastructure, networking, or systems administration roles.
Specialise in areas such as network architecture, Linux systems engineering, or cybersecurity.
Take ownership of larger infrastructure projects and contribute to technical direction.
Gain recognition as a technical expert within CST Training and beyond.

Physical Demands & Working Conditions

5 Days per week office-based role (Bexley DA5 1JX)
Hands-on work involving lifting and moving IT equipment, including servers, switches, and cabling.
Occasional work in confined spaces (e.g. comms cabinets, ceiling voids, under desks) when running cables or installing hardware.
Use of hand tools for cable termination and minor hardware repairs.
Occasional travel may be required to support other sites.

Pay: £28,000.00-£35,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

technical support jobs in chelmsford, ess

Level 3 Support Technician

IT Technician

Junior IT Support Analyst

Customer Support - ERP Software

Helpdesk Administrator - Shifts

Network Support Engineer

HELPDESK TEAM LEADER/MEMBER

Saturday Studio Supervisor

IT Systems Administrator

2nd Line Support Engineer

Helpdesk Support Officer

Inclusion Coach - Assistive Technology and AI Lead (Term Time)

Workshop Support & Technical Drawing

IT Sales and Support Technician

Technical Support Officer

Digital Learning and IT Support Officer

Assistive Technology Trainers - Colchester

IT, Design and E-Commerce Administrator

Technical Support and Office Admin

IT Support Technician

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