& distribution centre Work, Jobs in Chilton, Oxf (with Salaries)

Customer Service Advisor 4-6 month FTC
Hachette UK —Didcot
- £24,689 a year
- Full-time
- Hybrid work
- Customer service
- Free parking
- Employee assistance programme
5d
Sales Executive
RM Education Limited —Abingdon
- Hybrid work
- Communication skills
- Annual leave
Inside Technical Sales (B2B Safety Solutions)
Axelent Ltd —Swindon
- From £27,000 a year
- Full-time
- Sales
- Customer service
- Salesforce
- Annual leave
Quick apply
10d
Senior Transport Operations Clerk
Booker Group —Didcot
- Administrative experience
- Data entry
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
3d
Administrator
PJ REPAIR CENTRE LTD —Reading
- Up to £16 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
3d
Site Maintenance Operative
Mary Hare School —Newbury
- £26,403 - £29,540 a year
- Full-time
- Microsoft Outlook
- English
- First Aid Certification
- Sick pay
Quick apply
11d
Waiting Team
BaxterStorey UK —Oxford
- £16,000 - £28,000 a month
- Part-time
- Hospitality
- Food service
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Senior Customer Service Manager
Unum Group —Basingstoke
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Annual leave
1d
Warehouse Process and Compliance Manager
Gist Limited —Basingstoke
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Project management
- Annual leave
- Employee assistance programme
Merchandiser - Carterton
Smiths News —Oxford
- £12.71 - £14.24 an hour
- Part-time
- Merchandising
- Communication skills
- Annual leave
Control Specialist (Reserve list)
European Space Agency —Harwell
- English
- Accounting
- Organisational skills
Warehouse Operative
Brakes —Reading
- £15.07 - £17.50 an hour
- Full-time
- Employee discount
2d
Medical Receptionist
Theale Medical Centre —Reading
- From £12.71 an hour
- Part-time
- Administrative experience
- In-person
- Office experience
- Store discount
- Flexitime
Quick apply
3d
Deputy Depot Night Manager
Smiths News —Swindon
- £33,196.00 - £33,196.80 a year
- Night shift
- Management
- Computer literacy
- Microsoft Office
- Free parking
- Referral programme
Service Team Leader
ABM UK —Oxford
- £15 an hour
- Full-time
- Customer service
- Leadership
- Employee discount
Quick apply
Electrical Engineer
CBRE —Didcot
- Full-time
- Customer service
- HVAC
- Communication skills
QA Automation Engineer
RM Education Limited —Abingdon
- Hybrid work
- Contracts
- APIs
- Agile
- Annual leave
Electricians
Emcor —Aldermaston
- £38,000 - £46,000 a year
- Overtime
- Maintenance
Quick apply
Merchandiser - High Wycombe
Smiths News —High Wycombe
- £12.71 - £14.24 an hour
- Part-time
- Merchandising
- Communication skills
- Annual leave
Senior Implementation Consultant
KERRIDGE COMMERCIAL SYSTEMS CORP —Hungerford
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- ERP systems
Quick apply

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Customer Service Advisor 4-6 month FTC

Hachette UK -
Didcot

Apply Now

Job details

Full-time | Fixed term contract
£24,689 a year
5 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
On-site parking

Qualifications

Customer service
Microsoft Publisher
Customer support

Full job description

Division

Hachette UK Distribution

Department

Customer Services

Location

Hely Hutchinson Centre, Milton Road, Didcot, Oxfordshire, United Kingdom, OX11 7HH

Salary

£24,689 (+ benefits, + bonus)

Contact type

Full Time Fixed-term

Publishing division

Hachette UK Distribution

Closing date

Sunday, 12th July 2026

Who we are and what we do

At Hachette UK Distribution we provide leading-edge fulfilment and warehousing services to over thirty publishers, specialising in a wide variety of sectors including trade, illustrated, educational, academic, professional and children’s books. With over 80 million units despatched annually, we’re committed to our mission of making it easy for everyone to discover new worlds of ideas, learning, entertainment and opportunity.

In our Customer Services team, you will work closely with our publishers and our trade, education and academic customers to provide them with a ‘best in class’ service experience.

Hachette UK Distribution is part of the Hachette UK publishing group.

What you'll be doing

On a typical day you will be responding to emails and telephone calls, processing orders, coordinating deliveries, organising collections with carriers, investigating claims (e.g. shortages, damages), and issuing refunds as well as other general administration tasks.

You will be working to ensure all targets are met, demonstrating growth mindset by working with your team leader to identify and promote change that improves customer and publisher experience, and ensures that continued high standards of quality and productivity are delivered.

In this role, you work on different tasks within your team and across teams, when there is a need to support other areas. You will also work closely with Operational and Credit Service colleagues when investigating and resolving publisher and customer issues.

This role offers the opportunity to become an essential part of a leading Customer Services team and gain lots of experience regarding distribution and elements of the publishing industry.

Following your initial training period, which will be based in our offices in Didcot, Oxfordshire, you will be able to make the most of the current hybrid working model (minimum 2 days per week in the office). The hours will be 9am to 5pm (35 hours per week) with a one-hour lunch break working Monday to Friday.

Who we are looking for

Do you strive to provide outstanding service with a personal touch? Do you exceed expectations by taking ownership and being solution-focused? Do you want to build strong and trusted relationships? If so, we would love to hear from you.

Why should you be excited about this opportunity? Well, Hachette UK Distribution has seen real growth in the past 5 years; moved into a new state of the art facility and has built a reputation for being ‘best in class’ in our industry.

Are you interested? Then read on to find out more!

You will live and breathe our Customer Service Vision and have a passionate and proactive approach to delivering excellent customer service. You will enjoy liaising with, and collaboratively working with, the Operations team and Credit Services team as well as our client publishers to resolve issues and proactively seek to continuously improve processes and procedures.

It is highly likely that you will already have proven experience of working in the following roles and/ or industries: Hospitality, Retail, Customer Service Advisor, Customer Service Assistant, Customer Account Manager, Customer Support, Customer Care Advisor, Complaints Handler, Customer Experience, Customer Excellence, Telesales, Call Centre.

What we offer

Our people are our greatest asset and our benefits reflect this. Therefore, we offer an extensive list of benefits that include:

35 days annual holiday including Bank Holidays
Pension Plan and Life Assurance schemes
Company enhanced family policy including maternity, paternity and shared parental
Reward programme giving discounts, savings and cash back at numerous retailers
2 Community Days per year
Cycle to Work scheme
Eye care vouchers
Generous discounts on books we publish
Mental Health First Aiders / Champions and an Employee Assistance Programme (EAP)
Wide-ranging training library
Development Programmes including Mentoring
Staff Events
Many employee networks to join
Free onsite parking
Free tea and coffee

Our commitment

Hachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds.

If you are shortlisted and need us to make any adjustments to help you attend your interview, please let us know.

We will notify all candidates of the outcome of their application.

Apply Now

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