Guest relations Work, Jobs in Cholsey, Oxf (with Salaries)

Guest Relations Executive
The Store Oxford —Oxford
- £27,040 - £32,000 a year
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Employee discount
- Referral programme
Quick apply
12d
Guest Relations Concierge
Estelle Manor —Witney
- £3,000 - £33,475 a year
- Full-time
- Hospitality
- Communication skills
- Employee discount
Quick apply
Guest Relations Executive
Estelle Manor —Witney
- £3,000.00 - £30,804.80 a year
- Full-time
- Hospitality
- Communication skills
- Employee discount
Quick apply
3d
Night Supervisor (Live-in Accommodation available)
The Oxfordshire Golf Hotel and Spa —Thame
- £28,115 a year
- 8 hour shift
- Hospitality
- Bar
- Hotel
- Employee discount
Quick apply
7d
Guest Experience Assistant
Value Retail —Bicester
- Weekend availability
- Microsoft Powerpoint
- Hospitality
- Customer service
9d
Receptionist
voco —Oxford
- £13.15 an hour
- Bar
- Hotel
- Front desk
- Employee discount
- Life insurance
13d
Front Office Team Member / Receptionist
voco Reading Hotel —Reading
- £24,784.50 a year
- Full-time
- Hotel
- Front desk
- In-person
- Employee assistance programme
Quick apply
9d
Night Auditor
The Store Oxford —Oxford
- £13 an hour
- Weekend availability
- Customer service
- Hotel
- Guest services
- Employee discount
- Referral programme
Quick apply
12d
Duty Manager
Hotel Du Vin —Henley on Thames
- £32,000 a year
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
14d
Duty Manager
Karamuliar Ltd —Aylesbury
- £33,000 a year
- Weekend availability
- Bilingual
- Hospitality
- Hotel
Quick apply
Solicitor - Court of Protection (Property & Affairs)
EMG Solicitors —Reading
- Full-time
- Hybrid work
- Organisational skills
- Time management
- Annual leave
- Employee assistance programme
Hospitality and Restaurant manager
Audley Group —Hungerford
- £38,000 - £40,000 a year
- Full-time
- Hospitality
- Management
- English
- Employee discount
- Referral programme
7d
Food poter
Dishion Oxford —Oxford
- £450 - £600 a week
- Part-time
- Hospitality
- Cooking
- Food service
- Flexible schedule
Quick apply
Restaurant Supervisor
BaxterStorey UK —Abingdon
- £14.40 an hour
- Overtime
- Hospitality
- Hotel
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply
Reception Manager
Burnham Beeches Hotel —Burnham
- £32,000 a year
- Weekend availability
- Hotel
- Driving
- Front desk
- Employee discount
Quick apply
6d
Teaching and Research Fellow in Character and Leadership
University of Oxford —Oxford
- £39,424 - £42,794 a year
- Full-time
- Doctoral degree
- University
- Annual leave
12d
Head Therapist
Taplow House Hotel —Maidenhead
- £34,000 a year
- Weekend availability
- Customer service
- English
- Retail sales
- Employee discount
Quick apply
PERMANENT HOUSEKEEPING FRONT LINE LEAD
Merlin Entertainments —Windsor
- £13.20 an hour
- Management
- Hotel
- Leadership
- Free parking
- Employee assistance programme
Resturant Manager
Japes Windsor (Saffron Oak Ventures Ltd) —Windsor
- £14 - £18 an hour
- Full-time
- Hospitality
- Sales
- Customer service
- Employee discount
- Flexible schedule
Quick apply
3d
Commis Chef
MERCURE —Oxford
- £13.20 an hour
- Full-time
- Hotel
- Organisational skills
- Employee discount
Quick apply

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Guest Relations Executive

The Store Oxford -
Oxford

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Job details

Full-time
£27,040 - £32,000 a year
12 days ago

Benefits

Employee discount
Referral programme

Qualifications

Hospitality
Customer service
Continuous improvement
Organisational skills
Communication skills
Hotel experience

Full job description

The Store Hotel is a lifestyle luxury and boutique hotel set in the heart of Oxford. We sit in the building of the historic department store and Oxford institution, Boswells. Our 101-bedroom hotel will delight guests with a sense of curiosity and wonder, reflecting the rich heritage of the building’s former life.

Are you a natural communicator with a passion for delivering unforgettable guest experiences? Do you love making people feel valued and creating special moments that leave a lasting impression. If so, we have the perfect opportunity for you!

We are looking for a passionate, professional and guest-focused Guest Relations Executive to join our team. This role is ideal for someone who thrives on creating memorable experiences and delivering exceptional service to every guest.
As a Guest Relations Executive, you will act as a key point of contact for our guests, ensuring their stay exceeds expectations and helping to create outstanding hospitality experiences from arrival through to departure.

Key Responsibilities:

Providing a warm and personalised welcome to guests
Building strong relationships and delivering exceptional guest experiences
Managing guest feedback, queries and concerns professionally and efficiently
Anticipating guest needs and identifying opportunities to enhance their stay
Supporting VIP arrivals and special requests
Working collaboratively with operational teams to ensure seamless service delivery
Monitoring guest satisfaction and helping drive continuous improvement
Maintaining excellent knowledge of hotel services, facilities and local area recommendations
Supporting guest communications before, during and after their stay

What we are looking for:

Previous hospitality or customer service experience preferred
Passion for delivering exceptional guest experiences
Strong communication and interpersonal skills
Professional presentation and positive attitude
Ability to remain calm and solutions-focused in a fast-paced environment
Excellent organisational skills and attention to detail
Flexible approach to working hours, including weekends and holidays where required

Ready to make a real impact and be part of something special? Join us at The Store and be the reason our guests keep coming back!

Position: Guest Relations Executive (Reception - Front Office)
Location: Oxford
Employment Type: Full Time
Shift: On a rota basis (including some evenings, weekdays, weekends, and bank holidays)

Benefits

Meals on duty
£27,040 per annum plus service charge - this will increase after probation (£32,000 estimated on target earnings)
Ongoing training provided - both in house and external
Apprenticeships
Career progression and development - we invest in our people
Royal Cars taxis 50% discount for our people to and from work
Refer a Friend Scheme (£250 for general referrals and £500 if you refer a chef)
Review bonus and scheme (£50, £100, £200, E Bike's, Smart TV's and International overnight stays for 50 reviews plus)
Access to Wagestream
25% off treatments in our spa and 50% off products
Discount on rooms and food and beverage
Hospitality Rewards: access to health and wellbeing benefits and perks for everyone (high street discount, restaurants, and Employee Assistance)
Opportunities to win raffle prizes
Exceptional induction game and programme - this is the most fun you will have on your induction day that we promise!
Brand pillars - we have four pillars that we live and breathe everyday!
Opportunities to socialise and celebrate big moment together - birthdays, work anniversaries and big life moments!
Team Awards and socials
Fundraising initiatives - we support the community and like to give back, in 2023, 2024 and 2025 we walked for wellbeing supporting Hospitality Action.
Go green - come and work with a company that are committed to creating a greener planet, by looking at how we can reduce our carbon footprint - we have a green team who ensure we are on track, come and play your part in that.

We’ve got 4 Brand Pillars that will also help you thrive

Legacy - The Store celebrates its rich history as a beloved department store, in the heart of Oxford, and pays tribute to the building’s past by carrying forward a legacy of enchanting guests with a sense of delight and wonder.

Discovery - Like its predecessor, The Store is a place of discovery, offering a myriad of spaces to explore and uncover, from the luxurious spa to its diverse range of dining experiences, window displays and seasonal pop-ups.

Innovation - The Store is more than just a hotel it’s a hub of innovation and change that constantly seeks to improve the guest experience through varying design, evolving installations and innovative food, drink and services.

Community - As a former pillar of the community, The Store remains committed to supporting and engaging with the local community through various initiatives and events that bring people together.

At The Store, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, dynamic, and nurturing culture. We are striving to create a culture that fully represents our four brand pillars: Legacy, Discovery, Innovation and Community – including all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.

INDHOTEL

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Refine Your Search

guest relations jobs in cholsey, oxf

Guest Relations Executive

Guest Relations Concierge

Guest Relations Executive

Night Supervisor (Live-in Accommodation available)

Guest Experience Assistant

Receptionist

Front Office Team Member / Receptionist

Night Auditor

Duty Manager

Duty Manager

Solicitor - Court of Protection (Property & Affairs)

Hospitality and Restaurant manager

Food poter

Restaurant Supervisor

Reception Manager

Teaching and Research Fellow in Character and Leadership

Head Therapist

PERMANENT HOUSEKEEPING FRONT LINE LEAD

Resturant Manager

Commis Chef

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