Customer service executive Work, Jobs in Colchester, Ess (with Salaries)

Customer Success Executive
Anchor Safety LLP —Ipswich
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
11d
Retail Sales Advisor - Colchester
Oak Furnitureland —Colchester
- £45,000 - £50,000 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
11d
Junior Customer Service Executive
Bermar (International) Ltd. —Ipswich
- Full-time
- Computer literacy
- Microsoft Office
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
16h
Internal Sales Executive
Greenmill supply Co Ltd —Colchester
- £35,000 a year
- Full-time
- Sales
- Communication skills
- Free parking
- Employee assistance programme
10h
Sales Support Executive
Greenmill supply Co Ltd —Colchester
- £30,000 - £33,000 a year
- Full-time
- CRM software
- Communication skills
- Free parking
- Employee assistance programme
3d
Regional Marketing Executive - Part Time - Braintree
Freedom Leisure —Colchester
- Up to £14,599 a year
- Part-time
- Administrative experience
- Marketing
- Employee assistance programme
- Employee discount
Quick apply
22h
Commercial New Business Executive
NFU Mutual Agency —Colchester
- £55,000 - £65,000 a year
- Full-time
- Sales
- Free parking
Claims Handler
Brown & Brown Europe —Martlesham
- Full-time
- Organisational skills
- IT
Quick apply
Wedding and Events Sales Executive
The Warren Estate —Maldon
- Up to £31,200 a year
- Weekend availability
- Hospitality
- Sales
- Microsoft Office
- Free parking
- Gym membership
Quick apply
Service Sales Executive
DD Products & Services —Witham
- £25,272 a year
- Full-time
- Sales
- Customer service
- Free parking
- Gym membership
Quick apply
3d
Sales Consultant
Furniture Village —Colchester
- £25,500 - £60,000 a year
- Weekend availability
- Employee discount
Quick apply
Marketing Executive
Reprohouse Limited —Chelmsford
- From £27,000 a year
- Full-time
- Marketing
- Social media management
- English
- Free parking
Quick apply
Sales Executive
Endeavour Automotive Group —Colchester
- £20,000 a year
- Weekend availability
- Sales
- Driving
- Communication skills
- Life insurance
Junior Sales Consultant
Bionic Services Ltd —Chelmsford
- £24,000 a year
- Full-time
- Sales
- Annual leave
- Employee assistance programme
Quick apply
9d
Junior Payments Executive
Its Lolly —Braintree
- From £25,000 a year
- Full-time
- Bachelor's degree
- Financial services
- In-person
- Free parking
Quick apply
7d
Commercial Customer Account Manager
Luxion Sales Limited —Colchester
- £27,976 a year
- Full-time
- Hybrid work
9d
Marketing, Business Development & Operations Coordinator
Zexi Ltd —Rayleigh
- From £28,000 a year
- Full-time
- In-person
- Marketing
- Free parking
Quick apply
Business Development Executive
Foxway —Braintree
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Experienced Sales Executive
Change Connect Ltd —Colchester
- From £28,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
Quick apply
Sales Assistant
PP BUSINESS ADVISERS LIMITED —Chelmsford
- From £26,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
19h

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customer service executive jobs near colchester, ess

Customer Success Executive

Anchor Safety LLP
Ipswich

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
11 days ago

Qualifications

CRM software
Customer service
GCSE
Microsoft Office
B2B
Computer skills
Communication skills

Full job description

The Company

Established over 30 years ago, Anchor Safety has rapidly grown to become one of the UK’s leading suppliers of personal protective equipment (PPE,) safety services, and corporate workwear.

Our innovative, reliable and customer-focused approach to supplying PPE has driven continual growth and exceptional customer loyalty. As a business, dedication to prompt personal service from friendly knowledgeable staff has become a hallmark of our success. A proactive approach to meeting customer requirements, supported by same day despatch from our stockholding of quality products, enable us to achieve our goal of delivering excellence in PPE.

The Role

As Customer Success Executive you'll be part of a close-knit team, handling Customer calls and enquiries, identifying appropriate PPE solutions to meet Customer needs, and ensuring every Customer receives the best-in-class service they expect from us.

Key responsibilities:

Customer Onboarding - Guiding new customers through the implementation process, including set-up testing and management of customer purchasing portals, and ensuring all customers have the required tools to make repeat purchases from our range.
Relationship Management - Developing and maintaining strong ongoing relationships with clients to increase revenue and prevent churn through regular calls and meetings. Also providing efficient and friendly customer support via phone, email, web-chat or WhatsApp to address enquiries, concerns and issues in line with pre-agreed service levels. This also includes answering questions about products, helping with orders and resolving problems.
Relationship Development - Collaborating with clients to identify opportunities for growth and improvement, including bespoke client-specific initiatives and projects
Issue resolution – Investigating and resolving customer complaints or problems coordinating with other departments as necessary to ensure timely and satisfactory resolutions.
Product knowledge – maintain an understanding of products, services to respond to customer needs.
Team Collaboration – work closely with other team members and departments to support excellence

Desired Experience and Qualifications:

Customer Service Skills- Strong interpersonal and communication skills, with the ability to empathise and provide exceptional customer service
Problem solving – The ability to quickly and effectively resolve customer issues and find solutions to complex problems
Organisation – Good organisation skills to manage customer records, follow up on tasks and prioritise work effectively
Product knowledge – worked in a B2B environment and the ability to learn and stay up to date on changes
Computer skills – proficiency in using CRM software, email and other communication tools and Microsoft Office
Adaptability – willingness to adapt to changing processes and procedures to improve customer support
Empathy – ability to understand and relate to customer concerns and needs
Teamwork – collaboration skills to work effectively with colleagues and other departments
Multitasking – capability to handle multiple customer inquiries and tasks simultaneously
Attention to Detail – accuracy in order processing, documentation and follow-through

PLEASE HELP US TO PRIORITISE YOUR APPLICATION....

In the current climate, we're expecting a lot of applications for this role. We'd love to spot you in the crowd, and invite you for an initial interview!

In addition to your CV, please send a brief covering letter highlighting why you think your experience is perfect for our role, and indicating your current and desired salary packages.

Thank you, and looking forward to meeting you.

CLOSING DATE FOR APPLICATIONS - FRIDAY 10 JULY 2026

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Experience:

BUSINESS TO BUSINESS Customer service: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

customer service executive jobs in colchester, ess

Customer Success Executive

Retail Sales Advisor - Colchester

Junior Customer Service Executive

Internal Sales Executive

Sales Support Executive

Regional Marketing Executive - Part Time - Braintree

Commercial New Business Executive

Claims Handler

Wedding and Events Sales Executive

Service Sales Executive

Sales Consultant

Marketing Executive

Sales Executive

Junior Sales Consultant

Junior Payments Executive

Commercial Customer Account Manager

Marketing, Business Development & Operations Coordinator

Business Development Executive

Experienced Sales Executive

Sales Assistant

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