Assistant patient administrator receptionist Work, Jobs in Crouch End, Eng (with Salaries)

Assistant Patient Administrator - Receptionist
Chelsea and Westminster Hospital NHS Foundation Trust —London
- £30,142 a year
- Weekend availability
- Customer service
- Front desk
- Communication skills
11h
Patient Services Advisor
The Groves Medical Group —Wimbledon
- From £12.71 an hour
- Full-time
- Customer service
- Administrative experience
- In-person
- Annual leave
Quick apply
Experienced GP Receptionist/Administrator Part Time
Sunbury Health Centre Group Practice —Sunbury
- £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- GP surgery experience
- Free parking
- Employee assistance programme
Quick apply
14h
Experience Patient Services Receptionist Administrator
Farnham Road Practice —Slough
- From £13.50 an hour
- Full-time
- Customer service
- Administrative experience
- Travel
- Free parking
- Store discount
Quick apply
Medical Receptionist/Administrator
Helix Medical Centre —Bishop's Stortford
- £12.71 an hour
- Full-time
- GP surgery experience
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
Quick apply
GP Practice Receptionist
The Green Medical Centre —West Drayton
- £12.70 - £12.80 an hour
- Part-time
- Microsoft Word
- GP surgery experience
- English
- Free parking
- Health & wellbeing programme
Quick apply
Senior Care Assistant
Right at Home Stevenage, Bishop's Stortford & Braintree —Stevenage
- £15.50 - £15.70 an hour
- Part-time
- Care plans
- Store discount
- Annual leave
Quick apply
1d

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Assistant Patient Administrator - Receptionist
Chelsea and Westminster Hospital NHS Foundation Trust —London
Provide a customer focused reception service for all patients and visitors attending the area dealing with all patients or visitors in an efficient, polite and…
£30,142 a year
11h

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assistant patient administrator receptionist jobs near crouch end, eng

Assistant Patient Administrator - Receptionist

Chelsea and Westminster Hospital NHS Foundation Trust -
London

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Job details

Full-time
£30,142 a year
11 hours ago

Qualifications

Customer service
Front desk
Communication skills

Full job description

Assistant Patient Administrator - Outpatients x2

NOTE: Previous Applicants need not apply

West Middlesex University Hospital

We are looking for a friendly, self-motivated and confident person who has experience of providing a high level standard of customer care. The post holder will provide a comprehensive patient focused reception service working in our Outpatient department.

If you enjoy working in a very busy and demanding environment this could be your opportunity to make a real difference to the service that we provide to our local community, always keeping the patient at the centre of everything that we do.

The successful candidate must have previous reception experience and have excellent communication and customer service skills.

Working Hours are between 9am-5pm Monday - Friday

The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients by supporting and welcoming patients into services in a way that meets their individual needs. The Assistant Patient Administrator will also provide administrative support to a team liaising between patients, doctors, practitioners and other healthcare professionals. The staff member will work consistently to provide high quality customer service and will be professional at all times. The post holder will be required to work in one of the following areas, providing cross cover where

necessary:
Outpatient Clinic Offices

Wards

Central Outpatients Booking Team

Reception

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.

The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.

Some roles may require weekend shifts at multiple sites.

Reception

Provide a customer focused reception service for all patients and visitors attending the area dealing with all patients or visitors in an efficient, polite and courteous manner dealing with all patients’ queries where possible and directing them accordingly

Ensure the reception areas are always manned

Interact with patients and relatives in a sensitive and empathetic manner

Process all follow up appointments as patients leave the department in line guidelines, escalating any capacity concerns.

Record appointments agreed in community settings on the system within 24 working hours

Assist patients to locate their relatives who are current inpatients

Assist patients to use the electronic check in service updating demographics where necessary

Clinical Office:
Match correspondence typed by the managed transcription service is matched with correct patient and clinician; make any amendments, dispatched and file in medical record.

Make appointments, ensuring patients are sent letters of confirmation when appointments are not made face to face

Process all referrals into the department using local booking guidelines, following up with referrers where there is missing information as required

Print all self-referral forms after checking all appropriate information is on the request liaising with the patient if needed.

Provide any advice to patients upon booking-in, in preparation for their appointment

Use the case note record tracking (CRT) system to electronically register / move / transfer / locate medical case notes

Report to manager and clinicians on quality issues from transcription service, standards of dictation etc.

File all relevant documentation, correspondence and reports in the patient records

Return medical records to records library using CRT

Cover reception when required

Assisting patients to use the electronic check in service where appropriate and updating demographics where necessary.

Book patients into clinics on the day where appropriate

Process all follow up appointments as patients leave the department in line with 18week and local booking procedures

Check all demographic details either at check in or as patient is booking their follow up and update PAS accordingly

Manage and action clinics in a timely manner using Trust’s PAS including DNAs and discharges.

Provide patients with any required documentation, information leaflets, directions etc

Apply Now

Refine Your Search

assistant patient administrator receptionist jobs in crouch end, eng

Assistant Patient Administrator - Receptionist

Patient Services Advisor

Experienced GP Receptionist/Administrator Part Time

Experience Patient Services Receptionist Administrator

Medical Receptionist/Administrator

GP Practice Receptionist

Senior Care Assistant

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