Patient experience coordinator Work, Jobs in Croydon (with Salaries)

Patient Experience Coordinator
The MOLE Clinic Ltd —London
- £30,831.18 a year
- Full-time
- GP surgery experience
- Microsoft Office
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Patient Coordinator
Drs Tatiana + Rishi Advanced Aesthetics —London
- £30,000 - £40,000 a year
- Part-time
- Customer service
- English
- Front desk
Quick apply
2d
Aesthetic & Longevity Treatment Coordinator (dual site)
HUM2N Ltd —London
- £35,000 a year
- Full-time
- Hospitality
- Sales
- Business development
- Employee discount
Quick apply
Patient Experience & Growth Coordinator
Sands End Dental & Face Studio —London
- £32,000 - £40,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Health & wellbeing programme
Quick apply
1d
Endoscopy Patient Pathway Coordinator
Epsom and St Helier University Hospitals NHS Trust —Carshalton
- £33,262 - £36,027 a year
- Full-time
- Computer literacy
- Organisational skills
- IT
2d
Treatment Coordinator
Banning Dental Group —Battersea
- From £35,000 a year
- Full-time
- Sales
- Organisational skills
- In-person
- Employee assistance programme
- Employee discount
Quick apply
1d
Activity Coordinator
Castle Care Group - George Potter House —London
- £13 an hour
- Full-time
- Care experience
- Organisational skills
- In-person
- Free parking
Quick apply
3d
Treatment Coordinator & Patient Care Specialist
Orchard Orthodontics —London
- Full-time
- Customer service
- IT
- In-person
Quick apply
2d
Treatment Coordinator
Invisiblebraces4u —Mottingham
- £300 - £450 a day
- Sales
- Free parking
Quick apply
7d
PCN Care Coordinator
Loughton, Buckhurst Hill & Chigwell PCN —London
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
21h
Front of House Team Lead & Facilities Coordinator
London Psychiatry Clinic —London
- £38,000 a year
- Full-time
- Google Suite
- Customer service
- English
- Health & wellbeing programme
- Annual leave
Quick apply
13h
Patient Care Coordinator
RefluxUK —Hartfield
- £25,000 - £30,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
- Free parking
- Flexitime
Quick apply
Invisalign Sales Coordinator
Forever Dental and Skin —Ashtead
- £22,000 - £24,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Gym membership
Quick apply
1d
Patient Pathway Coordinator
Homerton Healthcare NHS Foundation Trust —London
- £34,186 - £37,389 a year
- Full-time
- Nursing home
- Organisational skills
- Communication skills
2d
Front of house / Dental Treatment Coordinator
Feel Good Dental —Croydon
- £13 - £17 an hour
- Full-time
- Customer service
- Patient care
- Organisational skills
Quick apply
Experienced Dental Receptionist & Treatment Sales Coordinator
London Periodontics and Implant Dentistry —London
- From £30,000 a year
- Full-time
- Microsoft Excel
- Sales
- Business development
Quick apply
Activity Coordinator
Fairmount Residential Home —London
- £13.16 - £13.66 an hour
- Weekend availability
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
2d
Head of Dispensary Operations
Pharmacierge —London
- From £60,000 a year
- Full-time
- Annual leave
- Employee discount
Quick apply
Research Project Coordinator
University College London —London
- £43,981 - £52,586 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
11d
Care Coordinator
GP Surgery —London
- £25,000 - £28,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
Quick apply
20h

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Patient Experience Coordinator

The MOLE Clinic Ltd -
London

Quick apply

Job details

Permanent | Full-time
£30,831.18 a year

Benefits

Free flu jabs
Annual leave
Company pension
Private medical insurance
Employee discount
Referral programme
Sick pay

Qualifications

GP surgery experience
Microsoft Office
Organisational skills
Leadership
Office experience

Full job description

Job Title: Patient Experience Coordinator

Starting Salary: £30,831.18 per annum FTE plus Monthly Bonuses (around £2,500 pa FTE)

Experience: Experience in customer facing role is essential, in private healthcare setting desirable

Start Date: June 2026

About The MOLE Clinic

The MOLE Clinic is one of the UK's leading providers of skin cancer screening and mole removal, with clinics across London and the South East. We hold a CQC Good rating, use the latest diagnostic technology, and work with some of the country's most respected dermatologists and plastic surgeons.

Our patients come to us at a vulnerable moment. They may be worried. They deserve a first-class experience from the moment they walk through the door — and that's where you come in.

The Role

As a Patient Experience Coordinator, you are the face of The MOLE Clinic. You set the tone for every patient's visit — from their first phone call to the moment they leave the clinic — and you take personal ownership of the standard of care they receive.

This is a role for someone who understands that exceptional patient experience isn't incidental to a private clinic's success; it's central to it. You'll work closely with the Clinic Manager and Assistant Clinic Manager, keeping daily operations running smoothly while ensuring every patient interaction reflects the professionalism and warmth The MOLE Clinic is known for.

This role suits people who've built their career around delivering genuinely high standards — whether in private healthcare, premium hospitality, or another environment where the quality of the human interaction matters.

What You'll Do

Own the patient experience end-to-end — welcoming, guiding, and supporting patients throughout their visit
Manage appointment bookings and patient queries by phone, email, and in person
Process payments and invoices accurately
Maintain clinical records and support stock management
Support the clinic management team with day-to-day operations
Uphold confidentiality, compliance, and the high standards expected in a CQC-registered clinic

What We're Looking For

We care about attitude as much as experience. The right person instinctively understands that patients in a private healthcare setting expect more — and delivers it without being asked.

Essential:

Proven experience in a customer-facing or patient-facing role where standards were high
Genuinely warm and professional manner — in person and on the phone
Strong organisational skills; you can manage competing priorities without dropping the ball
Comfortable with administration, systems, and attention to detail
Calm under pressure and solutions-focused

Desirable:

Experience in a private clinic, GP practice, or other healthcare environment
Familiarity with medical booking or practice management software
Proficiency in Microsoft Office

If you're coming from an NHS background and looking to move into private healthcare, you're welcome to apply — but please be aware that the pace, patient expectations, and commercial environment are distinct. We're looking for people who are energised by that difference.

What We Offer

Salary: Competitive salary
Bonus: Monthly performance bonus (approx. £2,500 per year FTE)
Annual leave: 25 days plus bank holidays — and your birthday off
Private Medical Insurance from day one
Company pension scheme
Company sick pay
Friends and family discount on treatments
Employee referral scheme
Eyecare vouchers and annual flu vaccination

Our Culture

We're a growing business in a national expansion phase. We're looking for people who want to grow with us — who bring energy, take ownership, and genuinely care about the patients they serve. Patient Experience Coordinators who demonstrate initiative and leadership have a natural path into senior and management roles as we open new clinics.

How to Apply

Please apply with your CV and a short note explaining why this role appeals to you and what you'd bring to The MOLE Clinic team. Applications without a covering note will not be progressed.

The MOLE Clinic is an equal opportunities employer. We welcome applications from all qualified candidates regardless of background.

Job Types: Full-time, Permanent

Pay: £30,831.18 per year

Benefits:

Company pension
Employee discount
Free flu jabs
Private medical insurance
Referral programme
Sick pay

Application question(s):

How long is your notice period?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

patient experience coordinator jobs in croydon

Patient Experience Coordinator

Patient Coordinator

Aesthetic & Longevity Treatment Coordinator (dual site)

Patient Experience & Growth Coordinator

Endoscopy Patient Pathway Coordinator

Treatment Coordinator

Activity Coordinator

Treatment Coordinator & Patient Care Specialist

Treatment Coordinator

PCN Care Coordinator

Front of House Team Lead & Facilities Coordinator

Patient Care Coordinator

Invisalign Sales Coordinator

Patient Pathway Coordinator

Front of house / Dental Treatment Coordinator

Experienced Dental Receptionist & Treatment Sales Coordinator

Activity Coordinator

Head of Dispensary Operations

Research Project Coordinator

Care Coordinator

I want to receive the latest job alerts for patient experience coordinator in croydon

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