Customer support & client services Work, Jobs in Darlington, Dur (with Salaries)

Client Referral Co-ordinator
Priory —Stockton-on-Tees
- £26,227 a year
- Weekend availability
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Assistant
Revival HQ Limited —Bishop Auckland
- £13.50 an hour
- Part-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
Customer Services Specialist
Nuby UK —Birtley
- £23,000 - £25,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Free parking
- Store discount
Quick apply
Executive Assistant and Brand Coordinator
MY BROW EXPERT LTD —Darlington
- £25,000 - £30,000 a year
- Full-time
- Hospitality
- Microsoft Office
- Administrative experience
- Free parking
- Store discount
Quick apply
5d
Homeless Prevention Support Officer
North Yorkshire Council —Northallerton
- £29,064 - £31,537 a year
- Full-time
- Communication skills
- Employee discount
8d
Pensions Administrator
Broadstone Corporate Benefits Limited —Darlington
- Full-time
- Communication skills
- Health & wellbeing programme
- Employee discount
Client Support Engineer
razorblue Careers —Stockton-on-Tees
- £25,000 - £25,500 a year
- Hybrid work
- English
- Business
- Communication skills
- Life insurance
- Referral programme
Quick apply
1d
Mail Support Representative
XPS Pensions Group —Middlesbrough
- Full-time
- Customer service
- Administrative experience
- Quality control
- Employee discount
- Referral programme
Production Operative (Nights)
Corporate Trade Supplies UK —Northallerton
- Up to £15.22 an hour
- Night shift
- Leadership
- Mechanical knowledge
- Free parking
Quick apply
3d
Administrator - Commercial
Cleveland Group (Hire & Sales) Limited —Stockton-on-Tees
- From £28,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
Sales Executive
CameraMatics —Darlington
- £80,000 - £120,000 a year
- Full-time
- Sales
- Salesforce
- Analysis skills
- Free parking
- Work from home
Quick apply
Administration Scheduler
Blanchardstown and Inner City Home Care Association —North Road
- Full-time
- Management
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Pensions Administrator
XPS Pensions Group —Middlesbrough
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
Internal Sales Representative
TA —Thirsk
- £32,000 - £40,000 a year
- Full-time
- Salesforce
- Analysis skills
- In-person
- Free parking
Quick apply
1d
Office Receptionist
Williams Lea —Teesside
- £9,929.40 a year
- Part-time
- English
- Front desk
- In-person
- Referral programme
12d
Operational Support
John Cullerton & Sons Ltd —Durham
- £13 - £15 an hour
- Full-time
- Maintenance
- Microsoft Office
- Analysis skills
- Annual leave
- Sick pay
Quick apply
Trainee Transport Compliance Consultant
Logico NE Limited —Newton Aycliffe
- From £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
General Business Administrator – Sales, Marketing & Operations Support
Jackson Fire & Security - Harrogate, Teesside & Darlington —Bainbridge
- £24,500 - £30,500 a year
- Part-time
- Hybrid work
- Sales
- Customer service
- Computer literacy
Quick apply
Housing Advice Officer
Durham County Council —Durham
- £25,583 - £26,824 a year
- Full-time
- Hybrid work
- Annual leave
1d
Assistant Workplace Services Manager
Government Property Agency —Darlington
- £36,000 - £39,494 a year
- Full-time
- Customer service
- Salesforce
- English
12d

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customer support & client services jobs near darlington, dur

Client Referral Co-ordinator

Priory -
Stockton-on-Tees

Quick apply

Job details

Permanent | Full-time
£26,227 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Tech scheme
Employee assistance programme
Employee discount
Referral programme

Qualifications

Customer service
Communication skills

Full job description

Description

A Customer service function which is open 365 days a year, acting as the first point of contact for all self-paying clients looking to take their initial first steps into Treatment, and NHS professionals in supporting emergency bed placements, throughout our national network of Hospitals. We are a non- clinical function who provide available options for them to make informed choices on the best treatment pathways

Location of the role:

Customer Service Centre, Ground Floor, Admiralty House, 9 Fudan Way, Stockton on Tees, TS17 6EN

Key Responsibilities

Inbound call centre, providing a customer centric experience. We are dedicated to providing prospective clients with the range of treatment options available, and assisting them take their first steps into the most suitable pathway

Duties include but are not limited to:

Answering inbound client calls surrounding initial treatment enquiries
Answering client emails surrounding initial treatment enquiries
Accurate logging of client data into internal systems, and in line with GDPR guidelines
Liaising with internal and external stakeholders in helping clients access treatment
Ability to recognise vulnerability and following safeguarding protocols when necessary
Tailoring available services in line with client needs
Arranging funding for NHS services

Skills, Knowledge & Expertise

Ability to work to call KPIs and internal quality standards
Someone with excellent verbal and written communication skills
Someone with the ability to lone work, and also work as part of a team
Confidently handle calls where you will talk about difficult subjects, support vulnerable customers, and deliver solutions with care and empathy
Ability to work a varied shift pattern including weekends, evenings and nights
Good knowledge of Mental health conditions and services is desirable

Job Benefits

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

25 days Annual Leave + Bank Holidays + additional day’s leave for your Birthday!
Annual leave entitlement increases based on length of service: 27 days after 5 years’ service and 30 days after 10 years’ service
Length of service recognition awards – every 5 years
Employee Assistance Programme
Competitive Pension Scheme
Initial Disclosure Check Cost covered, if applicable to role
‘My Possible Self’ App and health-related benefits
Online discounts and cashback rewards – Priory Perks
Smart Technology scheme (qualifying period)
Cycle to work scheme (qualifying period)
Smart Holidays (qualifying period)
Gym Flex (qualifying period)
Healthcare Cash Plan – Simply Health Scheme
Eye Care Vouchers
‘Cash for Colleagues’ – Employee referral scheme
Access to development opportunities
Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
Leadership & management development
Parental Leave Gift

Please take the time to familiarise yourself with the full job description attached prior to making an application.

Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.

About Priory

Priory is the UK’s leading independent provider of mental health and adult social care. With 12,000 colleagues and a network of 270 services, we support over 24,000 people each year to live their lives as fully and independently as possible. We treat more than 70 conditions – including depression, anxiety, eating disorders and children’s mental health – and provide residential and supported living care for autistic adults, people with a learning disability, Prader–Willi Syndrome, brain injuries and older people.

We are an equal opportunities employer committed to providing an inclusive, accessible recruitment process. Learn more about the accessibility support we offer here.

For agency enquiries and applications, please view our legal statement here.

All roles are subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. Priory will cover the cost of a DBS check.

Quick apply

Refine Your Search

customer support & client services jobs in darlington, dur

Client Referral Co-ordinator

Customer Service Assistant

Customer Services Specialist

Executive Assistant and Brand Coordinator

Homeless Prevention Support Officer

Pensions Administrator

Client Support Engineer

Mail Support Representative

Production Operative (Nights)

Administrator - Commercial

Sales Executive

Administration Scheduler

Pensions Administrator

Internal Sales Representative

Office Receptionist

Operational Support

Trainee Transport Compliance Consultant

General Business Administrator – Sales, Marketing & Operations Support

Housing Advice Officer

Assistant Workplace Services Manager

I want to receive the latest job alerts for customer support & client services in darlington, dur

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