Operations & application support Work, Jobs in Dereham, Nfk (with Salaries)

Customer Operations & Application Support Coordinator
Primary Care IT Ltd. —Norwich
- £26,000 - £32,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Free parking
Quick apply
Operations Coordinator
Carelift Services —New Costessey
- £26,000 - £31,000 a year
- Full-time
- CRM software
- Maintenance
- Microsoft Office
- Gym membership
Quick apply
6d
Operations Administrator
HCR —Norwich
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Gym membership
Quality Assurance Operations Technician (Sugar Testing - Days)
NATIONAL FARMERS UNION —King's Lynn
- £15 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Annual leave
- Employee assistance programme
Logistics Assistant
Blakely Clothing Co. —Melton Constable
- Up to £28,000 a year
- Full-time
- In-person
- Free parking
- Store discount
Quick apply
12d
Customer Care Executive
Serco Plc —Watton
- £26,509.50 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Employee assistance programme
12d
Farm Compliance Administrator
Traditional Norfolk Poultry Ltd —Snetterton
- £30,000 - £35,000 a year
- Weekend availability
- Microsoft Excel
- English
- Administrative experience
- Free parking
- Annual leave
Quick apply
5d
Center Operations Coordinator (Temporary)
USO —Brandon
- Full-time
- Customer service
- Military
- Microsoft Office
- Annual leave
9d
Cell Leader
Kinnerton Confectionery —Fakenham
- £38,000 a year
- Full-time
- Supervising experience
- Leadership
- Communication skills
Field Operative
ChargedUp —Norwich
- From £15 an hour
- Part-time
- Hospitality
- Customer service
- In-person
Quick apply
9d
Operations Manager
PHOENIX Healthcare Distribution Limited —Norwich
- £42,000 - £44,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Kitchen showroom sales support assistant
Diamond Kitchens Norfolk Ltd —Fakenham
- £12.71 - £14.00 an hour
- Part-time
- Sales
- Customer service
- Microsoft Office
- Employee discount
Quick apply
9d
Freelance Practitioners (Phlebotomy Services) Norwich and surrounding Norfolk Coast
Heim Health —Norwich
- From £22 an hour
- 8 hour shift
- Blood sampling
- English
- Travel
Quick apply
8h
NPD Technologist
Kinnerton Confectionery —Fakenham
- Up to £33,587 a year
Regulation and Incentives Support Officer
Forestry Commission —Santon
- £34,793 a year
- Full-time
- Hybrid work
- English
- Microsoft Office
- Presentation skills
- Annual leave
- Work from home
6d
Retail Customer Service - 18-30 Hours
Betfred —Wymondham
- £12.71 an hour
- Part-time
- Customer service
- Cash handling
- Annual leave
- Employee assistance programme
Quick apply
Circuit Operations Administrative Officer
Norwich Circuit of The Methodist Church —Norwich
- £29,120 - £30,940 a year
- Full-time
- Microsoft Excel
- Customer service
- Administrative experience
- Annual leave
Quick apply
Administrative Assistant
Nelson's Journey —Little Plumstead
- £24,750 a year
- Part-time
- Microsoft Outlook
- Organisational skills
- IT
- Annual leave
Quick apply
1d
Technical Administrator
Traditional Norfolk Poultry Ltd —Great Ellingham
- £28,000 - £32,000 a year
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- English
- Free parking
- Annual leave
Quick apply
2d
Locality Manager- West Norfolk based in King's Lynn
Norfolk Citizens Advice —King's Lynn
- Up to £30,960 a year
- Management
- Supervising experience
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
8d

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operations & application support jobs near dereham, nfk

Customer Operations & Application Support Coordinator

Primary Care IT Ltd.
Norwich

Quick apply

Job details

Permanent | Full-time
£26,000 - £32,000 a year

Benefits

Free parking
Casual dress
Company pension
On-site parking

Qualifications

Customer service
Software deployment
Customer support
Application support
SaaS
Communication skills

Full job description

Norwich, Norfolk | Full-Time | Office-Based

Salary: £26,000 – £32,000 depending on experience
Hours: Monday–Friday, either 8am–4pm or 9am–5pm

About Us:

Primary Care IT supports GP practices and NHS organisations through the delivery of healthcare software solutions, operational support services, and clinical system resources.

We are looking for a proactive, highly organised, and customer-focused individual to join our Norwich-based team.

This is a varied role combining customer support, SaaS application support, deployment coordination, onboarding activities, and operational service delivery.

You will act as a first point of contact for GP practices and healthcare organisations using Primary Care IT solutions, helping investigate support requests, troubleshoot issues using structured processes, coordinate deployments, and ensure customers receive clear and timely updates throughout.

The role includes first-line investigation and troubleshooting of support tickets relating to Primary Care IT software solutions, escalating more complex issues to senior technical and development teams where required.

This is not a traditional infrastructure or hardware IT support role. We are particularly interested in candidates with strong customer service, SaaS support, service delivery, onboarding, coordination, or operational support experience who are confident learning systems and processes.

Key Responsibilities

Manage customer support tickets and operational service requests
Provide first-line investigation and troubleshooting for customer issues
Coordinate resolutions with senior technical and development teams
Provide professional and timely updates to customers
Coordinate onboarding and deployment activities for GP practices and NHS organisations
Carry out guided system setup and configuration activities using documented processes
Maintain accurate operational records and documentation
Monitor and manage multiple customer activities and priorities simultaneously
Support customers throughout deployment and onboarding processes
Ensure a high standard of customer service and communication at all times

Essential Skills

Excellent customer service and communication skills
Strong organisational and coordination abilities
Ability to investigate issues and follow structured troubleshooting processes
Ability to manage multiple priorities and workloads simultaneously
Strong attention to detail and problem-solving skills
Confidence using software systems and operational processes
Ability to provide clear, professional, and timely customer updates
Proactive and professional approach to workload management

Desirable Experience

SaaS or application support experience
Customer support, service delivery, or customer operations experience
Experience working with ticketing or case management systems
Onboarding or deployment coordination experience
Experience working with GP practices, NHS organisations, or healthcare software
Knowledge of EMIS Web, TPP SystmOne, or Medicus

What We Offer

Supportive and friendly team environment
Full training provided
Opportunity to develop within healthcare technology and SaaS operations
Varied and customer-focused role
Career progression opportunities
Exposure to NHS and primary care environments
Opportunity to work closely with innovative healthcare software solutions

If you enjoy working with customers, solving problems, coordinating activities, and delivering a high-quality service within a fast-paced environment, we’d love to hear from you.

How to Apply

Please apply with your CV.

Pay: £26,000.00-£32,000.00 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

operations & application support jobs in dereham, nfk

Customer Operations & Application Support Coordinator

Operations Coordinator

Operations Administrator

Quality Assurance Operations Technician (Sugar Testing - Days)

Logistics Assistant

Customer Care Executive

Farm Compliance Administrator

Center Operations Coordinator (Temporary)

Cell Leader

Field Operative

Operations Manager

Kitchen showroom sales support assistant

Freelance Practitioners (Phlebotomy Services) Norwich and surrounding Norfolk Coast

NPD Technologist

Regulation and Incentives Support Officer

Retail Customer Service - 18-30 Hours

Circuit Operations Administrative Officer

Administrative Assistant

Technical Administrator

Locality Manager- West Norfolk based in King's Lynn

I want to receive the latest job alerts for operations & application support in dereham, nfk

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