Service desk team lead Work, Jobs in Doncaster, Syk (with Salaries)

Service Desk Team Lead
Genuit Group —Doncaster
- Full-time
- Leadership
- Communication skills
Customer IT Support Manager
HBP Group —Scunthorpe
- £45,000 - £50,000 a year
- Full-time
- Management
- Mentoring
- Leadership
Quick apply
Service Desk Manager
Millgate —Sheffield
- £35,000 - £40,000 a year
- Full-time
- Azure
- AI
- Leadership
Quick apply
Service Desk Analyst - Tier I
ITA Group Inc —Wakefield
- £27,000 - £30,000 a year
- Full-time
- Computer Science
- Customer service
- Windows
Quick apply
Vice Principal - Student Recruitment & Marketing
DN Colleges Group —Doncaster
- £77,151 - £86,823 a year
- Full-time
- University
- Communication skills
- Marketing
- Annual leave
- Employee discount
Junior Service Desk Analyst
Home Office —Sheffield
- £28,820 a year
- Overtime
- Customer service
- DevOps
- Presentation skills
- Annual leave
12d
Supervisor Helpdesk EMEA
Arthrex —Sheffield
- Full-time
- Hybrid work
- Computer Science
- Engineering
- English
- Annual leave
Functional Skills Assessor – Maths and English (Full-time/Part-time) [Hybrid]
Doncaster College —Doncaster
- £13,065 - £27,436 a year
- Part-time
- English
- Administrative experience
- University
- Annual leave
- Employee discount
1d
RMM & Automation Lead
HBP Group —Scunthorpe
- £45,000 - £50,000 a year
- Full-time
Quick apply
Service Team Leader
Morrisons —Bolsover
- Annual leave
- Employee discount
Quick apply
2nd Line Manager
Babble Cloud —Wakefield
- Full-time
- Annual leave
- Sick pay
Quick apply
Education Recruitment Team Manager
Operam Education Group —Barnsley
- From £37,000 a year
- Full-time
- Mentoring
- Leadership
- Annual leave
- Sick pay
Quick apply
IDAM Onboarding Engineer
DevNull Security —Sheffield
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Azure
- AWS
- Bachelor's degree
Quick apply
Senior Operations Manager
Levels Above Site Services Ltd —Wakefield
- From £40,000 a year
- Full-time
- Management
- Continuous improvement
- In-person
- Free parking
Quick apply
Vice Principal - Student Recruitment & Marketing
Doncaster College —Scunthorpe
- £77,151 - £86,823 a year
- Full-time
- University
- Communication skills
- Marketing
- Annual leave
- Employee discount
Senior Software Engineer
Minster Law —Wakefield
- £55,000 - £65,000 a year
- Azure
- SQL
- JavaScript
Marketing Executive
Customer Focus —Sheffield
- Full-time
- Sales
- IT
- Communication skills
Level 2 Helpdesk Engineer
FluidOne —Sheffield
- Full-time
- Remote
- Azure
- Windows
- Microsoft Office
- Employee assistance programme
Principal Recruitment Consultant - Education
Operam Education Group —Barnsley
- £28,500 - £37,000 a year
- Temporary
- Communication skills
- School
- Annual leave
- Sick pay
Quick apply
Hotel Supervisor
The Castle Hotel —Lincoln
- £25,000 - £27,000 a year
- Full-time
- Hospitality
- Hotel
- Supervising experience
- Employee discount
- Sick pay
Quick apply
2d

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Service Desk Team Lead

Genuit Group -
Doncaster

Apply Now

Job details

Full-time

Benefits

Company pension

Qualifications

Ticket management
IT support
Leadership
Communication skills
Active Directory

Full job description

Closing Date for Application:

Thursday 16/07/2026

At Genuit Group, we are focused on creating a more sustainable built environment. This means increasing resilience as buildings adapt to the challenges of climate change; while also reducing the impact the built environment has on the environment.

Our purpose is to address the challenges caused by climate change and urbanisation by providing water, climate and ventilation management solutions. Together, we create sustainable living.

As a growing FTSE 250 business with global ambitions, Genuit offers the opportunity to work across multiple construction sectors within the Group and be part of shaping the future direction of the organisation.

We are looking for a Service Desk Lead to support the day-to-day operations of our Service Desk, ensuring the delivery of high-quality, efficient and professional IT support across the business.

This role combines technical expertise with team leadership , supporting team development, coordinating workloads and maintaining excellent service standards. You will also provide support to our Service Desk Analyst based at another site.

What you’ll be doing

Support the leadership and coordination of the Service Desk team to deliver service excellence
Plan, allocate and monitor workloads to ensure SLAs and service levels are achieved
Provide technical guidance and oversee incident, problem and escalation management
Assist with service reporting, documentation and knowledge management
Support recruitment, onboarding and development of team members
Help drive continuous improvement across processes, policies and service delivery

What we’re looking for

Strong experience in IT support, troubleshooting and service desk environments
Proven ability to coordinate workloads and support team performance
Experience with ITSM tools and managing tickets in line with SLAs
Confidence working with Microsoft 365, Active Directory/Entra ID and endpoint tools
Excellent communication skills with the ability to engage stakeholders at all levels
A calm, resilient and customer-focused approach

Location: Doncaster

Our Benefits

Entitled to 25 days holiday

Holiday purchase scheme

Life Assurance x3 of annual salary

Pension contribution matched up to 8%

Save as you earn Genuit Sharesave scheme

Here at the Genuit Group we recognise and develop the contribution our people make to the Group’s success and are committed to attracting talent from the widest pool. We have a role to play in making the built environment more sustainable, building a low carbon business ourselves as well as delivering sustainable solutions at scale.

Apply Now

Refine Your Search

service desk team lead jobs in doncaster, syk

Service Desk Team Lead

Customer IT Support Manager

Service Desk Manager

Service Desk Analyst - Tier I

Vice Principal - Student Recruitment & Marketing

Junior Service Desk Analyst

Supervisor Helpdesk EMEA

Functional Skills Assessor – Maths and English (Full-time/Part-time) [Hybrid]

RMM & Automation Lead

Service Team Leader

2nd Line Manager

Education Recruitment Team Manager

IDAM Onboarding Engineer

Senior Operations Manager

Vice Principal - Student Recruitment & Marketing

Senior Software Engineer

Marketing Executive

Level 2 Helpdesk Engineer

Principal Recruitment Consultant - Education

Hotel Supervisor

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