Senior associate, order management Work, Jobs in Dunmurry, Ant (with Salaries)

Senior Associate, Order Management
Ciena —Belfast
- Full-time
- Oracle
- Microsoft Office
- Business
Financial Crime - Senior Associate
Pwc UK —Belfast
- Full-time
- Hybrid work
- Analysis skills
- Quality control
- Communication skills
Transport Planner, £36,000 - £40,000
McCulla Ireland Limited —Lisburn
- £34,000 - £40,000 a year
- Weekend availability
- IT
- Free parking
- Annual leave
Quick apply
Customer Service Coordinator
Cardiac Services NI —Belfast
- Sales
- Customer service
- Administrative experience
Quick apply
4d
Facilities Support Coordinator
Sodexo —Belfast
- Full-time
- Customer service
- Microsoft Office
- IT
- Employee assistance programme
- Employee discount
Quick apply
8d
Management Accountant - Senior Associate
Pwc UK —Belfast
- Full-time
- Hybrid work
- ERP systems
UK Payroll Senior Associate
Pwc UK —Belfast
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
Business Unit Manager - Production Support Business Enablement - Senior Vice President
Citi —Belfast
- Full-time
- Hybrid work
- Management
- Bachelor's degree
- No degree
- Employee assistance programme
- Employee discount
4d
Project Co-ordinator
BT Group —Belfast
- £28,426 a year
- Full-time
- Project management
- AI
- Communication skills
Global Headcount Management Business Associate – Business Execution - Assistant Vice President
Citi —Belfast
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- No degree
- Employee assistance programme
- Employee discount
4d
Senior Transport Planner
McCulla Ireland Limited —Lisburn
- £40,000 - £50,000 a year
- Weekend availability
- Supervising experience
- Mentoring
- IT
- Free parking
- Annual leave
Quick apply
Supply Chain and Stock Coordinator
Bathshack —Antrim
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
Quick apply
Workplace Experience Coordinator - Belfast
CBRE —Belfast
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Programme Coordinator
Full Circle Management Solutions —Belfast
- From £25,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Supervising experience
- Organisational skills
Quick apply
8d
Sales Administrator
Available on submission —Lisburn
- From £26,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
Quick apply
Retail assistant
Margaret Forbes Jewellery —Belfast
- From £30,940 a year
- Full-time
- Bilingual
- Spanish
- Customer service
- Free parking
- Store discount
Quick apply
6d
Head of Internal Audit
Northern Ireland Civil Service —Belfast
- £61,673 - £64,469 a year
- Presentation skills
4d
Bartender
Haslem Group —Lisburn
- £10.85 - £12.71 an hour
- Full-time
- Hospitality
- Customer service
- Basic maths
Quick apply
8h
Inquiry Administration Support and Usher
Ministry of Justice —Belfast
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
3h
Pick Packer
Safety First Display LTD —Belfast
- From £12.71 an hour
- Full-time
- English
- Forklift
- Driving
- Free parking
Quick apply
14d

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Senior Associate, Order Management

Ciena -
Belfast

Apply Now

Job details

Full-time

Qualifications

Oracle
Business processes
Microsoft Office
Telecommunication
Business
Leadership
Negotiation

Full job description

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Senior Associate – Order Management

The Order Management Senior Associate plays a key role in ensuring customer orders progress accurately and efficiently from receipt through booking at Ciena. This position contributes directly to customer satisfaction by enabling timely order processing and effective resolution of order-related issues. The role operates within the Order Management group based in Belfast, Northern Ireland, with close collaboration across global teams, including the CALA region.

How you will make an impact:

Process customer orders from indexing through booking in alignment with company policies and procedures.
Review incoming orders for accuracy, completeness, and compliance prior to system entry.
Track order status and identify potential delays or issues to enable on-time booking.
Communicate order status, issues, and resolutions with Commercial Management, Client Managers, and Account teams.
Act as a primary point of contact for order-related inquiries and booking status updates.
Coordinate with Customer Order Fulfillment teams to prevent downstream delivery impacts in accordance with executable order policies.
Identify opportunities to improve order management processes, workflows, and system effectiveness.

The must haves:

Education: Degree in business or a related field.
Experience: 3+ years of experience in a service- or product-based company environment.
Application of detailed data entry and order processing practices with a focus on accuracy.
Demonstrated problem-solving and decision-making capabilities in a fast-paced environment.
Ability to manage multiple priorities and adapt to changing business needs.
Utilization of Microsoft Office applications and reporting tools.
Experience serving internal or external stakeholders on order- or customer-related inquiries.

Nice to haves:

Experience within the telecommunications industry.
Utilization of Oracle systems in an order management or transactional environment.
Utilization of Salesforce for customer or order-related activities.
Demonstrated negotiation skills.
Demonstrated leadership capabilities.
Experience contributing to change initiatives or process improvement efforts.

#LI-ST1

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Apply Now

Refine Your Search

senior associate, order management jobs in dunmurry, ant

Senior Associate, Order Management

Financial Crime - Senior Associate

Transport Planner, £36,000 - £40,000

Customer Service Coordinator

Facilities Support Coordinator

Management Accountant - Senior Associate

UK Payroll Senior Associate

Business Unit Manager - Production Support Business Enablement - Senior Vice President

Project Co-ordinator

Global Headcount Management Business Associate – Business Execution - Assistant Vice President

Senior Transport Planner

Supply Chain and Stock Coordinator

Workplace Experience Coordinator - Belfast

Programme Coordinator

Sales Administrator

Retail assistant

Head of Internal Audit

Bartender

Inquiry Administration Support and Usher

Pick Packer

I want to receive the latest job alerts for senior associate, order management in dunmurry, ant

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