Customer service co ordinator Work, Jobs in East Grinstead, Wsx (with Salaries)

Facilities Service Desk & Compliance Co-Ordinator
Poyntell —Cranbrook
- £26,000 - £30,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Administrative experience
- Free parking
Quick apply
Property Executive/Co-Ordinator and Admin Support
The Montreal Estate —Sevenoaks
- From £36,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
5d
Appointments Coordinator
Queen Victoria Hospital NHS Foundation Trust —East Grinstead
- £25,760 - £27,476 a year
- Full-time
- Customer service
- Communication skills
5d
Patient Care Coordinator
RefluxUK —Hartfield
- £25,000 - £30,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
- Free parking
- Flexitime
Quick apply
4d
Customer Service Co-ordinator
Liberty Wines —London
- £28,399 a year
- Full-time
- Customer service
- IT
- Communication skills
- Employee assistance programme
Quick apply
1d
Examinations Co-ordinator [Ref: HH1613]
Chichester College Group —Haywards Heath
- £11,176.85 - £11,405.62 a year
- Organisational skills
- Annual leave
- Employee discount
Flight Coordinator
Newrest —Crawley
- £15.75 an hour
- Full-time
- Customer service
- Driving
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Housing Support Co-Ordinator
Reigate & Banstead Borough Council —Reigate
- £29,733 - £34,671 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
3d
Specialist Periodontist
Bupa Dental Care —Haywards Heath
Invoicing Co-ordinator
Liberty Wines —London
- Full-time
- Oracle
- IT
- Employee assistance programme
Quick apply
5d
Learning and Development Specialist
Healix International —Esher
- £35,000 - £50,000 a year
- Full-time
- Microsoft Office
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
Quick apply
Service Delivery Co-Ordinator
Emcor —Surbiton
- £30,000 a year
- Full-time
- Microsoft Powerpoint
- Customer service
- Maintenance
- Employee assistance programme
- Referral programme
Quick apply
Lead International Marketing Co Ordinator
Paladone Products —Shoreham by Sea
- Hybrid work
- Sales
- Microsoft Office
- Analysis skills
- Employee discount
- Flexible schedule
Quick apply
4d
Business Development Manager
Nordomatic —Reigate
- Full-time
- Sales
Site Coordinator
Ingeus UK —Greenwich
- £28,860 a year
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
5d
Healthy Communities Co-Ordinator (Maternity Cover)
Places for People —London
- £38,000 a year
- Employee discount
Family Support Assistant
WSCC —Horsham
- £27,254 - £28,598 a year
- Weekend availability
- English
- Travel
- Communication skills
10d
Registered Manager Domiciliary Care
Marias Homecare Companions Ltd —Rottingdean
- £42,000 - £50,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Management
Quick apply
2d
Development Coordinator
Superdrug —Croydon
- Full-time
- Travel
- Store discount
- Employee discount
5d
Front Line Desk Manager
Healix International —Esher
- Full-time
- Continuous improvement
- No degree
- AI
- Annual leave
- Employee discount
Quick apply

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Facilities Service Desk & Compliance Co-Ordinator

Poyntell -
Cranbrook

Quick apply

Job details

Full-time
£26,000 - £30,000 a year

Benefits

Free parking
Company pension
On-site parking

Qualifications

Microsoft Outlook
Customer service
Business processes
Administrative experience
Quality assurance
Communication skills

Full job description

We are an established, successful company built on delivering market leading service within our sector, we work with larger commercial clients (Public & Private) and build value led commercial relationships. We would love to hear from professional candidates that can fill the role outlined below and want to be part of a dynamic, professional and friendly team delivering great service.

Overall purpose of the role:

The role encompasses two areas of activity/responsibility.

To assist in proactively managing day to day service desk tasks delivering a consistent level of high completion from initial stage of job request through to the final stage of works.
Assisting with the ongoing administration and co-ordination of our established compliance and accreditation processes such as:
Health & Safety – BS OHSAS 18001: 2007.
Environment - ISO 14001: 2015.
Quality - ISO 9001: 2015.
Security – ISO 27001 is on the horizon, so any experience within this area is desirable.

Objectives of the role:

This is a full-time role (40 hours per week). Core hours for the support team are 08:00 – 17:00 but flexibility is expected to meet the needs of the service.

Reporting to the Facilities & Service Desk Team Leader, the role responsibilities will be split between the 2 areas of responsibility as stated above. The aim is to deliver a dynamic role that provides flexibility, interest and variety whilst working as part of a friendly and professional team.

Carried out correctly the role will see us round out our service desk provision/support to clients whilst ensuring that the important administration and updating of our key business support processes and accreditations is kept up to date.

Duties would be varied and time managed to allow:

Effectively communicating with all stakeholders via phone and email.
Booking works onto our job management system
Ensuring the correct paperwork is in place (such as RAMS, permits to work etc.)
Liaising with engineers regarding jobs and equipment ordering.
Ensuring clients and customers are kept informed on the progress of the works and manage their expectations in respect of timescales etc.
Managing information to a high level – I.E. Updating and recording all the relevant details on our in-house database.
Assisting with ordering and goods in, where required.
Client contract management administration
Administration and co-ordination of our established compliance and accreditation processes such as ISO standards, Safecontractor, Constructionline etc and the supporting detail/data such as training records and certifications.
Work with our long standing specialist standards consultant to co-ordinate audits and update controlled documents
Internal auditing and monitoring to ensure we are operating to the standards

Requirements of the role:

We believe this role would suit a professional person that has experience and enjoyment of compliance related duties as well as a desire to have a varied and interesting job role. The compliance aspect being planned and procedural whilst the service desk element provides variety through reactive and planned works – the combination of which provides a fulfilling and varied full time role.

The role requires you to have:

Administrative experience including strong attention to detail, organisation, communication skills and working with word, excel, outlook etc.
‘Hands on’ experience in the management and administration of business processes and accreditations such as such as ISOs (as described) and affiliations such as Safecontractor and Constructionline
Excellent customer service skills.
The ability to multi-task with good logistical management and problem-solving skills.
To work effectively and collaboratively as part of a small, friendly team
An experience and knowledge of CLIK Service software would be advantageous.

Benefits:

Above average pension scheme
Additional holiday accrual based on service period

Job Type: Full-time

Pay: £26,000.00-£30,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Ability to commute/relocate:

Cranbrook TN17 3QG: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Quick apply

Refine Your Search

customer service co ordinator jobs in east grinstead, wsx

Facilities Service Desk & Compliance Co-Ordinator

Property Executive/Co-Ordinator and Admin Support

Appointments Coordinator

Patient Care Coordinator

Customer Service Co-ordinator

Examinations Co-ordinator [Ref: HH1613]

Flight Coordinator

Housing Support Co-Ordinator

Specialist Periodontist

Invoicing Co-ordinator

Learning and Development Specialist

Service Delivery Co-Ordinator

Lead International Marketing Co Ordinator

Business Development Manager

Site Coordinator

Healthy Communities Co-Ordinator (Maternity Cover)

Family Support Assistant

Registered Manager Domiciliary Care

Development Coordinator

Front Line Desk Manager

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