Full time Work, Jobs in East Ham, Gtl (with Salaries)

Customer Service Consultant
HSBC Global Services Limited —London
- From £28,800 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
9d
Sales Representative - Telecoms
Hydra Sales Team —Canary Wharf
- £600 - £1,000 a week
- Full-time
- Sales
- Customer service
- No experience needed
- Free parking
Quick apply
Front Desk Agent
Still Life Global —London
- £26,000 a year
- Full-time
- Bilingual
- Hospitality
- In-person
Quick apply
Assistant Curators (Fixed term until 2028)
Science Museum Group —London
- £28,788 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
9d
Front of House & Office Coordinator
Saturn Fintech Ltd —London
- £30,000 - £35,000 a year
- Full-time
- Hospitality
- Customer service
- Travel
- Annual leave
- Gym membership
Quick apply
Hospitality Assistant - FULL TIME
Lambwood Heights —Chigwell
- £13.20 an hour
- Full-time
- Hospitality
- Annual leave
- Referral programme
Quick apply
3d
Customer Service Assistant & Station Control Assistants
Network Rail —London
- £27,464 a year
- Weekend availability
- English
- Communication skills
- Annual leave
10d
Office Administrator
Cartwright Jenson Group Ltd —London
- £38,000 - £42,000 a year
- Full-time
- CRM software
- Microsoft Office
- Administrative experience
- Employee discount
- Gym membership
Quick apply
Front of House Team Member
Side Street Burgers —London
- £15,000 - £20,000 a year
- Full-time
- Serving
- Culinary experience
- In-person
- Store discount
- Employee discount
Quick apply
7d
Street Pop Outreach Worker
Royal Borough of Greenwich —London
- £38,256 - £39,276 a year
- Full-time
9d
HR Administrative Assistant
Rhythmic Care UK Ltd —Ilford
- £26,437 - £27,000 a year
- Full-time
- English
- Administrative experience
- Bachelor's degree
- Sick pay
Quick apply
4d
Vetting Officer - 12 Month Fixed Term Contract
British Transport Police —London
- £35,754.47 a year
- Full-time
- Hybrid work
- Analysis skills
- AI
- Communication skills
- Annual leave
- Gym membership
Quick apply
3d
Practice Coordinator (London)
CWA International Ltd —London
- £26,500 - £32,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
11d
Gardening Office Assistant
Two Brothers Gardening —Islington
- £26,000 - £30,000 a year
- Full-time
- Administrative experience
- Data entry
- Organisational skills
- Work from home
- Employee discount
Quick apply
6d
Customer Service Representative
Ingeus UK —Marylebone
- £28,860 a year
- Full-time
- Hybrid work
- IT
- Annual leave
- Employee assistance programme
2d
Retail Sales Associate
Turnbull and Asser —London
- From £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Sales
- Store discount
- Employee discount
Quick apply
Receptionist
Portico Corporate Reception Management —London
- £35,831 a year
- Full-time
- Microsoft Office
- Administrative experience
- Front desk
- Annual leave
- Life insurance
Quick apply
5d
Sales Representative
Guapo Marketing LTD —Greenwich
- £400 - £600 a week
- Part-time
- Customer service
- No experience needed
- English
Quick apply
3d
Visitor Services Associate
University of Sunderland —London
- £27,549 - £32,031 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
1h
Office Administration Assistant
TES Facilities Management —London
- From £25,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
3d

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Customer Service Consultant

HSBC Global Services Limited -
London

Apply Now

Job details

Full-time
From £28,800 a year
9 days ago

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Customer service
Communication skills

Full job description

What you'll do

As a Customer Service Consultant, you’ll provide an outstanding service we can all be proud of, educating our customers to enable them to use our digital platforms, giving them a choice of how they wish to bank with us. Our Customer Service Consultants actively raise fraud awareness protecting our customers and will identify and support those who are in potentially vulnerable situations or have more complex needs ensuring financial inclusion for all.

We’re looking for people who are passionate about delivering an outstanding customer experience, people who are ambitious and have a helpful personality. Previous Customer Service experience is helpful but is not essential. What we’re really interested in is someone who can hold a conversation and who has a genuine passion for going above and beyond for customers – everything else we can teach you!

At HSBC we’re passionate about coaching and developing our people, you’ll have access to our learning platform and the opportunity to develop yourself and your career further.

Within this role you’ll:

Play a pivotal role within our Branch Customer Service Team by being the first point of contact for our customers, take ownership of their individual needs and deliver an exceptional customer experience
Play an integral part in customer education around HSBC digital services and fraud awareness
Identify customers who are in vulnerable situations and determine the best way we can support them
Help our customers with more complex banking needs to ensure they feel supported in their choices

What do I need to be successful?

Demonstrate excellent communication skills enabling you to engage in effective conversations, build strong connections and show empathy to our customers
The ability to take ownership of customer enquiries through to resolution, you’ll pride yourself on delivering a customer experience that exceeds expectations, delivering a personalised, friendly and efficient service
Be resilient to a continuous changing environment

When & where you'll work

This is a full-time role that requires you to work 35 hours per week between the hours of Monday to Friday 09:00-17:00 and Saturday 09:00-13:30. (Not all our branches are open on a Saturday). Please note if you are on a student visa that does not allow you to work 35 hours per week, unfortunately, we will not be able to progress your application. There may be times when we may ask you to support other local branches within a reasonable distance to you with any additional costs reimbursed in line with HSBC Expenses Policy.

Your Training

You’ll receive full training in-branch to get you up to speed with the specifics of your job role, the systems you will use, as well as the products and services that HSBC offer. Our Customer Service Consultant training course is 9 days in total split over 3 weeks. As our training is important, we require you to attend the whole course therefore you will be unable to take holidays during your training period.

What You’ll Get!

We offer an attractive starting salary of £28,800 based on 35 hours per week, plus an annual discretionary performance bonus.

You’ll also receive:

Over six weeks’ holiday. This includes bank and public holidays with the option to buy more
Perks at Work Benefit where you will be able to access to 30,000+ national and local employee discounts
A market-leading employer pension contribution
BUPA Healthcare
Life Assurance, equivalent to four times your annual salary
Access to a flexible benefits platform offering upgrades to Health Club Memberships, Retail Voucher Cards, Car Breakdown Cover and more
Sharesave schemes – a monthly savings plan linked to an option to buy shares in HSBC at a discounted rate

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 207 832 8500

Apply Now

Refine Your Search

full time jobs in east ham, gtl

Customer Service Consultant

Sales Representative - Telecoms

Front Desk Agent

Assistant Curators (Fixed term until 2028)

Front of House & Office Coordinator

Hospitality Assistant - FULL TIME

Customer Service Assistant & Station Control Assistants

Office Administrator

Front of House Team Member

Street Pop Outreach Worker

HR Administrative Assistant

Vetting Officer - 12 Month Fixed Term Contract

Practice Coordinator (London)

Gardening Office Assistant

Customer Service Representative

Retail Sales Associate

Receptionist

Sales Representative

Visitor Services Associate

Office Administration Assistant

I want to receive the latest job alerts for full time in east ham, gtl

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