It support Work, Jobs in Edinburgh, Edh (with Salaries)

IT Support Specialist
Cirrus Logic —Edinburgh
- Full-time
- Customer service
- No degree
- IT
IT Support Engineer
Texaport —Edinburgh
- £26,000 - £35,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Work from home
Quick apply
Customer Support Specialist
ExpenseIn —Edinburgh
- £28,000 - £30,000 a year
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
- Annual leave
Quick apply
2d
Onsite IT Support Specialist
Avaloq —Edinburgh
- Full-time
- Windows
- Organisational skills
- SharePoint
Quick apply
VodafoneThree - Onsite Advisor - Central Birmingham
Vodafone —Edinburgh
- £30,384 a year
- Full-time
- Customer service
- Administrative experience
- In-person
- Employee discount
Customer Support Specialist (Application Support)
Symology Ltd —Falkirk
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- AI
- Profit sharing
- Health & wellbeing programme
Quick apply
12d
IT Support Technician
East Lothian Council —Haddington
- £15.16 - £16.30 an hour
- Call to connect
- Customer service
- Microsoft Office
- Travel
8d
Deskside Support Engineer (Edinburgh)
Seven Investment Management —Edinburgh
- Azure
- Customer service
- Microsoft Office
Senior Technical Support Analyst
Lugo —Edinburgh
- £30,000 - £34,000 a year
- Full-time
- Hybrid work
- Azure
- Software troubleshooting
- Customer service
- Paid training
- Bereavement leave
Quick apply
Junior Technical Account Manager
Texaport —Edinburgh
- £26,500 - £32,000 a year
- Full-time
- Hybrid work
- Organisational skills
- IT
- Communication skills
Quick apply
9d
Support Engineer
Covetrus —Edinburgh
- Full-time
- PMP
- Customer service
- SQL
L1 Service Desk Team Leader
XMA —Livingston
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Team management
- IT
- Employee discount
- Life insurance
5d
Technical Support Engineer, Graduate
Viavi Solutions —Edinburgh
- Full-time
- Computer Science
- Engineering
- English
5d
IT Functional Support Lead-Dynamics 365 (Operations)
Veranova L P —Edinburgh
- Bachelor's degree
- APIs
- IT
- Annual leave
- Life insurance
Quick apply
IT Airport Engineer - Edinburgh Airport
ESP Global Services Limited —Inverleith
- £25,114.96 a year
- Customer service
- Travel
- IT
Quick apply
13d
Analyst, Enterprise Service Desk
ABACUS —Edinburgh
- Azure
- Customer service
- Windows
- Annual leave
- Employee discount
Quick apply
Product Support Specialist - Institutions
Opus 2 —Edinburgh
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Product management
- Python
- Employee assistance programme
Quick apply
Implementation & Support Consultant
The Anywhere Company —Edinburgh
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Computer Science
- Analysis skills
Quick apply
Technical Support Engineer
Ingenico —Dalgety Bay
- Engineering
- Microsoft Office
- Java
10d
Application Support
NAVANTIA UK —Methil
- Full-time
- Spanish
- CAD
- Travel
Quick apply

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IT Support Specialist

Cirrus Logic -
Edinburgh

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Job details

Full-time

Qualifications

Desktop support
Customer service
iOS
IT support
Mac OS
IT
Linux
Account management
Communication skills
Active Directory
Time management

Full job description

For over four decades, Cirrus Logic has been propelled by the top engineers in mixed-signal processing. Our rockstar team thrives on solving complex challenges with innovative end-user solutions for the world's top consumer brands. Cirrus Logic is also known for its award-winning culture, built on a foundation of inclusion and fairness, meaningful community engagement, and delivering enjoyable employee experiences at every turn. But we couldn’t do it without our extraordinary workforce – and that’s where you come in. Join our team and help us continue to make Cirrus Logic an exceptional place to grow your career!

This exciting opportunity sits within our IT Department, where you will play a key role in delivering a high‑quality, customer‑focused IT support service to Cirrus Logic users across the globe.

As an IT Support Specialist, you will be the first point of contact for IT-related incidents and service requests, providing effective first‑time resolution wherever possible and working closely with wider IT teams and third‑party suppliers to ensure timely resolution of more complex issues. This role offers an excellent opportunity to develop your technical expertise, problem‑solving skills, and customer service capability within a global organisation.

Key Responsibilities

Act as the first point of contact for internal IT customers via the Service Desk, providing friendly, clear and professional support
Log, prioritise, manage and resolve incidents and service requests
Resolve a high percentage of issues at first contact, escalating appropriately where required
Provide 1st and 2nd line support across Windows, macOS and Linux desktop environments
Support users with Microsoft 365, collaboration tools, and common desktop applications
Perform user account administration and access management (e.g. Active Directory and M365)
Support mobile devices including iOS and Android
Assist with audio‑visual and meeting room support
Work closely with internal IT teams and external suppliers to deliver solutions
Manage IT hardware assets throughout their lifecycle, including laptops, peripherals and mobile devices
Order, prepare and deploy IT equipment for new and existing users
Support onboarding and offboarding activities, including account creation, equipment setup and basic inductions
Maintain accurate documentation, knowledge articles and asset records within IT systems

Required Skills and Qualifications

Degree in Computing or a related discipline or equivalent practical experience in IT support
Previous experience in a 1st and/or 2nd line IT support environment
Good working knowledge of Windows and macOS desktop support
Exposure to Linux desktop support (desirable)
Experience supporting Microsoft 365 and common desktop applications
Basic understanding of Active Directory and user account management
Experience supporting mobile devices (iOS and Android)
Familiarity with AV / meeting room technology
Strong customer service and communication skills, with the ability to explain technical issues clearly
Logical problem‑solving ability and attention to detail
Good time management skills, with the ability to manage multiple tickets and priorities

This position is based in our Edinburgh office. Candidates must live within a commutable distance or be willing to relocate.

#LI-HD1

Export control restrictions based upon applicable laws and regulations would prohibit candidates who are nationals of certain embargoed countries from working in this position without Cirrus Logic first obtaining an export license. Candidates for this role must be able to access technical data without a requirement for an export license. We are unable to sponsor or obtain export licenses for this role.

At Cirrus Logic, we believe that diversity drives innovation, and we are committed to encouraging an open and collaborative culture where different approaches, ideas, and points of view are respected and valued. We aim to promote a workplace where everyone can contribute irrespective of race, colour, national origin, religion or belief, gender or gender identity, sexual orientation, age, marital status, pregnancy status, or disability.

Apply Now

Refine Your Search

it support jobs in edinburgh, edh

IT Support Specialist

IT Support Engineer

Customer Support Specialist

Onsite IT Support Specialist

VodafoneThree - Onsite Advisor - Central Birmingham

Customer Support Specialist (Application Support)

IT Support Technician

Deskside Support Engineer (Edinburgh)

Senior Technical Support Analyst

Junior Technical Account Manager

Support Engineer

L1 Service Desk Team Leader

Technical Support Engineer, Graduate

IT Functional Support Lead-Dynamics 365 (Operations)

IT Airport Engineer - Edinburgh Airport

Analyst, Enterprise Service Desk

Product Support Specialist - Institutions

Implementation & Support Consultant

Technical Support Engineer

Application Support

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