Service desk Work, Jobs in Ellastone, Dby (with Salaries)

Help Desk Support
Trio Solutions Group Ltd —Stoke-on-Trent
- £29,000 - £30,000 a year
- 12 hour shift
- Customer service
- Computer literacy
- Organisational skills
Quick apply
Service Desk Technician
Mortgage Advice Bureau —Derby
- £26,100 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
Quick apply
8d
Support Technician
Clearcare Solutions Ltd —Stafford
- £25,000 - £28,000 a year
- Full-time
- Software troubleshooting
- Customer service
- English
Quick apply
1d
Service Desk Analyst
Sysco —Tamworth
- Full-time
- Bilingual
- Customer service
- English
Service Desk Team Leader
Node4 —Stafford
- Hybrid work
- Management
- Analysis skills
- Supervising experience
- Employee assistance programme
1d
Customer Help Desk Co-ordinator
JLA —Stafford
- £25,272 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
1d
SAP Service Delivery Manager
JCB —Rocester
- Full-time
- Gym membership
Pharmacy IT Support Officer
University Hospitals of North Midlands NHS Trust —Newcastle-under-Lyme
- £28,392 - £31,157 a year
- Full-time
- Hospital
- IT
11d
Business Administrator
Quadralene Ltd. —Derby
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1d
Senior Service Desk Engineer
Zenzero Solutions —Derby
- English
- Communication skills
Out of Hours Team Leader
ISS Facility Services —Stoke-on-Trent
- Night shift
- Customer service
- Supervising experience
Quick apply
Senior Administrator
ENVIGO RMS UK LTD —Loughborough
- From £28,000 a year
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
5d
Hire Desk Administrator
LGH Group —Alfreton
- £25,000 - £28,000 a year
- Full-time
- Maintenance
- English
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
5d
IT Security Analyst
Cooper Parry —Derby
- Full-time
- Azure
- English
4d
Front of House Receptionist
Rent Eaze Ltd —Stoke-on-Trent
- £25,000 - £35,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
School Business Assistant
Derby City Council —Derby
- £25,583 - £25,989 a year
- Full-time
- Microsoft Office
- Administrative experience
- Communication skills
11d
Receptionist - Part Time
The Very Group —Derby
- Part-time
- Customer service
- Organisational skills
- Front desk
- Employee discount
Quick apply
IT Engineer
EMS Healthcare —Macclesfield
- £27,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Access
- Microsoft Outlook
- Software troubleshooting
- Annual leave
Quick apply
4d
Information System Analyst
ESCO Maritime Solutions —Rugeley
- Microsoft Excel
- Oracle
- ERP systems
Quick apply
Modern Workplace Infrastructure Engineer
Cooper Parry —Derby
- Full-time
- Azure
- Windows
- Scripting
4d

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service desk jobs near ellastone, dby

Help Desk Support

Trio Solutions Group Ltd -
Stoke-on-Trent

Quick apply

Job details

Full-time
£29,000 - £30,000 a year

Qualifications

Customer service
Computer literacy
Technical support
IT support
Organisational skills
SIA

Full job description

4 on 4 off working pattern 12 hour shifts covering 07.00am – 19.00pm and 19.00pm – 07.00am

We have a fantastic opportunity to join our customer help desk team. We are experiencing significant growth across the business which makes this an exciting time to join.

We are looking for a focused individual to join our Help Desk working as part of a vibrant and energetic team, your role is to handle our customer queries, take ownership of the situation and demonstrate the ability to provide a resolution to the customer's satisfaction

We are looking for a professional and enthusiastic individual with very strong experience in customer service. The ability to work in a fast-paced environment and desire to deliver a great customer experience is essential.

Key responsibilities

Have a clear and professional telephone manner.
Respond quickly and efficiently to incoming telephone in line with client service levels.
Accurately record details of the caller.
Attention to detail when obtaining and inputting information.
Monitor and action email inboxes promptly and efficiently.
Be proactive and driven in ensuring an excellent customer journey is provided.
Understand procedures and processes and operate them to the required standard.
Handling Customer Queries in a polite and professional manner
Liaising with internal departments to resolve customer queries

Essential

Ability to provide outstanding levels of customer service.
Experience of working in a busy team; driven to achieve personal, team, and business goals
Good organisational skills/ Ability to prioritise workload
Confidence and eagerness to own and resolve issues by showing initiative and willingness to learn
Aptitude for quickly building rapport with our customers
Strong team player
The ability to use multiple systems across the business and customer individual portals.
Good level of computer literacy including Microsoft
Gain an SIA CCTV and Guarding licence within 3 months, training and Licencing will be paid by the company.

Salary

· £30,000

Pay: £29,000.00-£30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

service desk jobs in ellastone, dby

Help Desk Support

Service Desk Technician

Support Technician

Service Desk Analyst

Service Desk Team Leader

Customer Help Desk Co-ordinator

SAP Service Delivery Manager

Pharmacy IT Support Officer

Business Administrator

Senior Service Desk Engineer

Out of Hours Team Leader

Senior Administrator

Hire Desk Administrator

IT Security Analyst

Front of House Receptionist

School Business Assistant

Receptionist - Part Time

IT Engineer

Information System Analyst

Modern Workplace Infrastructure Engineer

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