Cornwall Work, Jobs in Fraddon, Con (with Salaries)

Customer Experience Executive
Correct Contract Services Ltd —St. Columb
- £32,000 - £35,000 a year
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Artist
TT Combat Ltd —Newquay
- From £26,000 a year
- Full-time
- Bachelor's degree
- In-person
- Communication skills
- Employee discount
Quick apply
12d
Records Management and Disclosure Officer
Cornwall Council —Bodmin
- Full-time
- English
- Annual leave
- Employee discount
11d
High Intensity Trainee (CBT Trainee)
Cornwall Partnership NHS Foundation Trust —St. Austell
- £39,959 - £48,117 a year
- Full-time
- Hybrid work
- In-person
- Teaching
Marine Restoration Assistant
Royal Society of Wildlife Trusts —Truro
- £26,228 a year
- Full-time
- Free parking
- Employee assistance programme
4d
Assistant Bartender
Hustyns —Wadebridge
- £30,960 a year
- Full-time
- Hospitality
- Bar
- Management
- Free parking
Quick apply
14d
Administrator - Talking Therapies
Cornwall Partnership NHS Foundation Trust —Roche
- £25,760 - £27,476 a year
- Full-time
1d
Guest Experience Host
Bedruthan Reception —Newquay
- £13 an hour
- Full-time
- Hospitality
- Customer service
- Hotel
- Free parking
Quick apply
7d
Appointment Setter
Vtec Group Ltd —Bodmin
- From £28,000 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
- Free parking
- Sick pay
Quick apply
1d
Electoral Officer
Cornwall Council —Truro
- Weekend availability
- Hybrid work
- English
- IT
- Communication skills
- Annual leave
- Employee discount
14d
Spa Receptionist
The NICI Newquay —Newquay
- Weekend availability
- Hospitality
- Customer service
- Microsoft Office
- Employee discount
Quick apply
18h
Parish Clerk
St Enoder Parish Council —St. Enoder ED
- £20.29 - £22.20 an hour
- Part-time
- Microsoft Excel
- Customer service
- Administrative experience
- Work from home
Quick apply
Partnership Board Administrator
Cornwall Council —Truro
- Part-time
- Administrative experience
5d
Part time Parish Council Administrator vacancy at Kenwyn Parish Council
Cornwall Council —Truro
- Part-time
- School
Football Marketing Executive
WAX Events Co —Newquay
- £26,000 - £30,000 a year
- Weekend availability
- Hospitality
- Social media management
- Organisational skills
- Free parking
- Flexitime
Quick apply
12d
Guest Experience Manager
Bedruthan Reception —Newquay
- £31,686.10 a year
- Full-time
- Hospitality
- Management
- Customer service
- Free parking
- Employee discount
Quick apply
7d
Receptionist
The Atlantic Hotel - Reception —Newquay
- £13.10 an hour
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Employee discount
Quick apply
4d
Customer Assistant - Fashion, Home & Beauty - Truro Lemon Quay
Marks & Spencer —Truro
- £13.41 an hour
- Part-time
- Employee discount
9d
Waiter/Waitress
Pizza Express —Truro
- £9.00 - £17.21 an hour
- Part-time
- No experience needed
- Referral programme
8d
Communication & PR Officer
The CHAOS Group —Veryan
- £14.50 an hour
- Full-time
- Social media management
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
1d

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Customer Experience Executive

Correct Contract Services Ltd -
St. Columb

Quick apply

Job details

Permanent
£32,000 - £35,000 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Referral programme

Qualifications

Customer service
Organisational skills
Communication skills

Full job description

About The Role

Job Purpose:
The Customer Experience Executive is responsible for supporting the delivery of a consistent, high-quality customer journey across the Cornwall division. The role will work closely with operational delivery teams,
site staff, clients, and residents to ensure customer engagement, communication, and satisfaction remain
central throughout all programmes of work.
The postholder will provide support and guidance to customers and residents, including vulnerable
individuals, through all stages of delivery. This includes resident profiling, customer engagement activities,
pre-work meetings, mid-work reviews, post-work auditing, and resolving customer concerns.
The role will also support the coordination and delivery of Corporate Social Responsibility (CSR) and Social
Value initiatives across the division, ensuring contractual commitments and community engagement
objectives are achieved.

Key Responsibilities:

Maintain positive customer engagement by assessing, improving, and implementing

contact protocols and profiling processes

Deliver a high-quality service to both the client and customers, ensuring respect for all

individuals and meeting challenges

Revise and implement systems and procedures to enhance engagement and customer

experience in collaboration with management teams

Provide educational opportunities and experiential growth for administrative and trade staff,

focusing on a customer-centric approach

Resolve customer objections, complaints, and site-based queries, whilst managing resident

perceptions

Visit customers in their homes to reassure and provide ongoing support.
Co-ordinate CSR activities and social value programmes
Collaborate with client RLOs and housing teams to manage safeguarding, tailored

interventions, and non-access issues

Help build a customer-centric focus across CCS.
Support operational teams to ensure productivity, service levels and customer expectations

are consistently met

Skills/Qualifications:

Proven experience in customer service and site-based engagement, including managing customer engagement programmes and conducting 360 reviews
Experience with resident profiling and safeguarding
Strong communication and problem-solving skills

• Experience working collaboratively with operational teams, clients, housing providers, and external stakeholders to achieve service outcomes • Strong organisational skills with the ability to manage multiple priorities and maintain accurate records.

Ability to deliver coaching, guidance, or training to administrative and operational staff to promote a customer-focused culture
Demonstrated ability to support operational performance by improving productivity, service standards, and customer expectations
Experience working in fast-paced environments with the ability to adapt to changing priorities and operational challenges Personal

Attributes:

You pride yourself on truth and share knowledge for the greater good.
You are committed to improvement and are an active team participant.
You accept responsibility for your role and promote ownership in others.
You have a desire to be successful and achieve goals, whether small or large.
You are flexible to meet business needs and actively work towards expanding your knowledge and skills

About Us

About Us

Established in 2007, CCS has been providing high-quality boiler installation services to social housing customers. Our team has grown significantly, allowing us to expand our services and incorporate the latest technologies. Today, CCS is an industry leader in renewable energy installations, dedicated to innovation and excellence.

What We Offer
- Pension Scheme: Auto-enrolment after probation.
- Flexible Annual Leave: Option to buy or sell leave after probation.
- Professional Development: Access to in-house and external training.
- Employee Assistance Programme: 24/7 support.
- Refer a Friend Bonus: Reward scheme for successful referrals.
- Parking: Available at office locations.
Why Choose CCS?

Skill Development: Access to training programmes, coaching, and mentoring.

Career Growth: Clear pathways for personal and professional advancement.

Long-Term Contracts: Enjoy stability and job security.

We are an equal opportunities employer, and we welcome applicants no matter what their ethnicity, gender, sexuality, beliefs, or nationality.

Apply Now and Shape the Future with CCS!

Quick apply

Refine Your Search

cornwall jobs in fraddon, con

Customer Experience Executive

Artist

Records Management and Disclosure Officer

High Intensity Trainee (CBT Trainee)

Marine Restoration Assistant

Assistant Bartender

Administrator - Talking Therapies

Guest Experience Host

Appointment Setter

Electoral Officer

Spa Receptionist

Parish Clerk

Partnership Board Administrator

Part time Parish Council Administrator vacancy at Kenwyn Parish Council

Football Marketing Executive

Guest Experience Manager

Receptionist

Customer Assistant - Fashion, Home & Beauty - Truro Lemon Quay

Waiter/Waitress

Communication & PR Officer

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