It first line support technician Work, Jobs in Gatwick Airport, Eng (with Salaries)

IT First Line Support Technician
The Travelers Companies, Inc. —Redhill
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Microsoft Office
- Health & wellbeing programme
8d
IT - Desktop Support Technician
The Granite Group —Sevenoaks
- £34,000 - £36,000 a year
- Full-time
- Hybrid work
- Windows
- Computer networking
- In-person
- Flexible schedule
Quick apply
2d
IT Support Technician (Level 1)
Ardingly College —Haywards Heath
- £27,976 a year
- Full-time
- Customer service
- Organisational skills
- IT
IT Technician
Marylebone Boys' School —London
- £35,000 - £40,000 a year
- SharePoint
- School
11d
Control Centre Technician - Three Bridges ROC
Network Rail —Crawley
- £54,649 - £56,777 a year
- Full-time
- Maintenance
- In-person
- Annual leave
6d
Production Technician
Hexr —London
- £30,000 - £38,000 a year
- Full-time
- CAD
- In-person
- Mechanical knowledge
- Life insurance
Quick apply
12d
IT Desktop Support
Currie Motors —Twickenham
- £30,000 a year
- Full-time
- Customer service
- Driving
- IT
- Employee assistance programme
- Employee discount
Global IT - Support Technician
Dorchester Collection —London
- Monday to Friday
- English
- Microsoft Office
- Hotel
- Referral programme
Research Technician
Imperial College London —Hammersmith
- £41,005 - £45,616 a year
- Full-time
- Laboratory experience
- University
- Bachelor's degree
First Line Technical Support Engineer (Shift Patterns)
Krome Technologies Ltd —Chertsey
- £24,000 - £30,000 a year
- Full-time
- English
- Microsoft Office
- Travel
- Free parking
- Annual leave
Quick apply
IT Technician
Bourne Education Trust —West Ewell
- £28,546 - £30,581 a year
- Full-time
- School
- Sick pay
Maintenance Technician
Langosteria —London
- Full-time
- Hospitality
- Microsoft Excel
- Management
Quick apply
First Line Technical Support Engineer
Krome Technologies Ltd —Chertsey
- £24,000 - £30,000 a year
- Weekend availability
- Azure
- English
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Third Line IT Support Engineer / Technical Consultant
Krome Technologies Ltd —Chertsey
- £40,000 - £55,000 a year
- Full-time
- Azure
- English
- SQL
- Free parking
- Annual leave
Quick apply
Refurbishment Coordinator
Dolphin Square —Pimlico
- £36,773 a year
- Full-time
- Microsoft Office
- In-person
- Health & wellbeing programme
- Employee assistance programme
Quick apply
Refurbishment Technician
Dolphin Square —Pimlico
- £39,162 a year
- Weekend availability
- Customer service
- Administrative experience
- In-person
- Health & wellbeing programme
- Employee assistance programme
Quick apply
10d
Instructor/Technician in Building Services [CW4716]
Chichester College Group —Crawley
- £26,238 - £26,334 a year
- Classroom experience
- Annual leave
- Employee discount
Materials Technician
Construction Testing Solutions Ltd —Heathrow
- £26,000 - £28,000 a year
- Overtime
- English
- Mechanical knowledge
- Health & wellbeing programme
- Employee discount
Quick apply
3d
Art and Design Technician
LeighAcademiesTrust —London
- £17,093 - £30,505 a year
- Full-time
- Communication skills
- School
4d
Quantity Surveying Apprenticeship - Haringey
K10 Apprenticeships —London
- £11.71 an hour
- 8 hour shift
- Travel
- Construction
- Communication skills
Quick apply
2d

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IT First Line Support Technician

The Travelers Companies, Inc. -
Redhill

Apply Now

Job details

Full-time
8 days ago

Benefits

Health & wellbeing programme
Matching gift scheme
Company pension
Private medical insurance

Qualifications

Microsoft Outlook
Customer service
iOS
Microsoft Office
Application support

Full job description

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Target Openings

What Is the Opportunity?

Under general supervision provides 1st and 2nd line IT Technical Support to Travelers UK staff. Ensures that customers have optimum use of corporate IT Systems, with specific responsibilities for all Core Systems, Personal Computers and Peripherals for the Travelers UK offices, so that the business can gain maximum effectiveness from the tools provided.

Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company’s discretion.

What Will You Do?

Working as part of the IT Technical Support team, assist with the day to day support of the Travelers PC desktop and supporting systems, and carry out any IT related requests, as instructed by the support manager .
Assist with the support for all PC hardware, laptops, printers, scanners, Mobile and PC based applications such as Microsoft Outlook and MS Office. Work with third parties and pass calls to other teams within IT when required.
Utilise the IT Service Desk system effectively for the logging and tracking of incidents and requests within set SLAs.
Carry out internal moves and setup of presentation equipment for meetings as requested by business users in the IT Service Desk.
Complying with Travelers Companies Code of Business Conduct and Ethics and HR policies and procedures.
Ensuring adherence to Travelers Companies' Business Excellence Policy and procedures and delivering high quality service to our brokers and customers in line with our service standards .
Complying with FSA (including TCF where appropriate), Irish Financial Regulator and Sarbanes Oxley guidelines .
Keeping adequate records of all transactions undertaken with our brokers and customers .
Perform other duties as assigned.

What Will Our Ideal Candidate Have?

Related experience in a technical customer service position is preferred.
Business or Information Technology or related education and training preferred.

Experience supporting or training completed on the following is preferred:
Apple iOS
Mobile Device support (iPhone, Droid)
Network and connectivity technical knowledge preferred.
Business Application support experience preferred.
System Access experience preferred.

Technical Knowledge:
Ability to handle multiple situations presented through multiple reporting channels.
Demonstrates a basic knowledge of infrastructure & application systems and of the systems areas supporting the business functions including agency system configurations and applications.
Effectively contributes and communicates with the immediate team, systems staff, other business units, service offices, agents, and customers through a collaborative style.
Able to recognize and analyse problems and develop timely solutions with some supervision.

What is a Must Have?

Prior experience with customer facing, end user Technology support.

What Is in It for You?

Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction.
Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution.
Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year.
Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.

Apply Now

Refine Your Search

it first line support technician jobs in gatwick airport, eng

IT First Line Support Technician

IT - Desktop Support Technician

IT Support Technician (Level 1)

IT Technician

Control Centre Technician - Three Bridges ROC

Production Technician

IT Desktop Support

Global IT - Support Technician

Research Technician

First Line Technical Support Engineer (Shift Patterns)

IT Technician

Maintenance Technician

First Line Technical Support Engineer

Third Line IT Support Engineer / Technical Consultant

Refurbishment Coordinator

Refurbishment Technician

Instructor/Technician in Building Services [CW4716]

Materials Technician

Art and Design Technician

Quantity Surveying Apprenticeship - Haringey

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