Senior resident experience assistant new vic, manchester Work, Jobs in Greater Manchester (with Salaries)

Customer Service Advisor
Wythenshawe Community Housing Group —Manchester
- £31,024.45 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Gym membership
3d
Retail Associate
TK Maxx —Manchester
- Part-time
- No experience needed
- Employee discount
2d
Evening Barista
Knoops - Manchester —Manchester
- £11.75 - £12.75 an hour
- Part-time
- Hospitality
Quick apply
1d
Front of House Receptionist
The Laser Club LTD —Salford
- £26,000 - £30,000 a year
- 8 hour shift
- Customer service
- Front desk
- In-person
- Free parking
- Annual leave
Quick apply
5d
Customer Service Advisor
Dunelm —Manchester
- £12.71 - £12.80 an hour
- Weekend availability
- Work from home
1d
Chill Warehouse Operative L2
Muller Group —Manchester
- From £34,239.81 a year
- Overtime
- Annual leave
1d
Hotel Receptionist
CitySuites —Salford
- Up to £13.50 an hour
- Full-time
- Microsoft Office
- Hotel
- In-person
Quick apply
3d
Tesco Travel Money Advisor
Travelex —Manchester
- £13.50 an hour
- Overtime
- Customer service
- Employee discount
Customer Service Advisor
L&Q —Manchester
- From £26,710 a year
- Monday to Friday
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
5d
Event Coordinator
Bloom Manchester —Manchester
- £15.00 - £16.50 an hour
- Weekend availability
- Hospitality
- Microsoft Office
- In-person
- Employee discount
Quick apply
13d
Server
Noble Restaurant Group —Manchester
- Up to £17.21 an hour
- Full-time
- Serving
- Hospitality
- Sales
- Employee discount
Quick apply
Customer and Trading Manager - Nightshift
Sainsbury's —Manchester
- From £31,700 a year
- Night shift
- Management
- Customer service
- Leadership
- Employee discount
4d
Guest Services Host
Rapport —Manchester
- £31,417 a year
- Overtime
- Hotel
- Computer skills
- Guest services
- Employee assistance programme
Nights Team Leader
Atlas Hotels —Manchester
- £14.60 an hour
- Night shift
- Bar
- Customer service
- Hotel
- Employee discount
- Referral programme
Quick apply
2d
Server
Louis Manchester —Salford
- Up to £16.46 an hour
- Full-time
- Customer service
- Paid training
- Employee assistance programme
Quick apply
3d
Customer Advisor (Manchester)
Neal's Yard Remedies —Manchester
- £13.45 an hour
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
1d
Service Colleague
ASDA —Oldham
- £13.10 an hour
- 8 hour shift
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
1d
Student Experience Team Member
Unite Students —Manchester
- £26,500 a year
- Weekend availability
- Hospitality
- Customer service
- Organisational skills
- Annual leave
- Employee assistance programme
9d
Customer Care Agent
ABM —Manchester Airport
- Full-time
- Customer service
- Communication skills
Hotel - Duty Manager
Premier Inn —Manchester
- Up to £13.86 an hour
- Part-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply

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Customer Service Advisor

Wythenshawe Community Housing Group -
Manchester

Apply Now

Job details

Permanent | Full-time
£31,024.45 a year
3 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Gym membership
Car scheme

Qualifications

Customer service
Organisational skills
Communication skills

Full job description

Salary

£31,024.45 per annum

Location

Wythenshawe, Manchester

Hours of work

35 per week

This is a permanent, full time vacancy that will close in 11 days at 23:59 BST.

The Vacancy

We're looking to recruit multiple Customer Services Advisors to join our Customer Hub team. If you're passionate about delivering excellent customer service, enjoy helping people, and thrive in a fast‑paced environment, we'd love to hear from you.

As a Customer Services Advisor, you'll be the first point of contact for many of our customers, providing advice, resolving enquiries and helping people access the services they need. You'll play a key role in creating a positive customer experience and ensuring enquiries are handled professionally, efficiently and accurately.

Previous customer service experience is essential, and experience or knowledge of the social housing sector is highly desirable.

About the role

Working as part of a busy and supportive team, you'll handle enquiries across a range of channels, including telephone, reception, webchat, social media and digital platforms. You'll work closely with colleagues across the organisation to ensure customers receive timely support and achieve the best possible outcome.

This is a great opportunity for someone who enjoys problem‑solving, communicating with a wide variety of people and delivering excellent service every day.

What you'll be doing

Acting as a first point of contact for customers, handling enquiries by telephone, reception and digital channels.
Providing accurate information, advice and signposting to relevant services and agencies.
Working towards first‑time resolution wherever possible and following up on enquiries when required.
Maintaining accurate customer records and updating systems appropriately.
Supporting reception services, customer payments and general administrative tasks as required.
Working collaboratively with colleagues across WCHG to deliver an excellent customer experience.

What we're looking for

Previous customer service experience is essential.
Experience or knowledge of the social housing sector is highly desirable.
A confident and professional telephone manner.
Strong verbal and written communication skills.
Ability to remain calm and composed when dealing with challenging situations.
Excellent organisational skills and the ability to manage competing priorities.
Confidence learning and using a variety of IT systems and processes.
Ability to work independently and as part of a team.
A genuine commitment to delivering excellent customer service.

Why this role matters

Every interaction shapes our customers' experience. As a Customer Services Advisor, you'll help ensure customers receive responsive, accurate and friendly support, making it easier for them to access our services and get the help they need. Your contribution will play an important role in delivering excellent customer outcomes and maintaining high levels of satisfaction across our communities.

If you enjoy helping people and want to work in a role where no two days are the same, we'd love to hear from you.

Application Deadline - Wednesday 12th August

Please note the above date is subject to change, and the advert may be closed early dependent on applications received. If you are interested in applying, don't wait!

Why join us?

As an Investors in People Health & Wellbeing recognised employer we offer a wide range of benefits such as;

25 days Annual Leave, rising to 30 with length of service and subject to approval the option to buy and sell additional annual leave*
Enhanced leave options for Maternity, Paternity, Adoption & Shared Parental Leave*
Enhanced Pension scheme contributions
Our Health Care Plan gives you money back for dental, optical, therapy costs and more
Subsidised Healthy Living benefits i.e. gym membership or yoga classes
Subsidised Leisure Learning benefits i.e. finance towards driving lessons or learning a new language
Car Lease Scheme, Cycle to Work scheme*
Volunteering days in the local community
We offer a Salary Sacrifice Pension option*

Subject to eligibility criteria

About Us

Wythenshawe Community Housing Group (WCHG) manages almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester.

We are committed to investing in the health, wellbeing and development of colleagues, who we will reward fairly and empower and trust to deliver their best work for the benefit of WCHG, our customers and stakeholders. WCHG is an inclusive employer of choice, where differences are recognised as strengths in delivering our purpose. WCHG operates anonymous recruitment selection practices. A disability confident employer WCHG will work to make reasonable adjustments where possible throughout its employment processes.

Our purpose is to provide good quality homes and services to our customers and leaseholders and to play a leading role in creating safer, healthier communities. WCHG boasts an impressive development portfolio which aims to deliver on average 1,100 new homes over the next five years with £195m estimated investment, leaving a lasting legacy in our communities.

Benefits

Flexible Working

Real Living Wage

Westfield Health

Training and Development

Recognition and Reward

Volunteering within the local community

Apply Now

Refine Your Search

senior resident experience assistant new vic, manchester jobs in greater manchester

Customer Service Advisor

Retail Associate

Evening Barista

Front of House Receptionist

Customer Service Advisor

Chill Warehouse Operative L2

Hotel Receptionist

Tesco Travel Money Advisor

Customer Service Advisor

Event Coordinator

Server

Customer and Trading Manager - Nightshift

Guest Services Host

Nights Team Leader

Server

Customer Advisor (Manchester)

Service Colleague

Student Experience Team Member

Customer Care Agent

Hotel - Duty Manager

I want to receive the latest job alerts for senior resident experience assistant new vic, manchester in greater manchester

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