Home administrator Work, Jobs in Greenhithe, Ken (with Salaries)

Client Resident Liaison Officer - Social Housing
Sureserve —Dartford
- £28,000 - £32,000 a year
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Home Administrator
The White House Nursing Home —London
- £14.50 - £15.00 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
Quick apply
Facilities Helpdesk Administrator
Oakwood Construction Services —Maidstone
- £24,000 - £28,500 a year
- Full-time
- Maintenance
- English
- Microsoft Office
Quick apply
Repairs Administrator
Rydon —Dartford
- From £28,932 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Computer literacy
- Microsoft Office
- Free parking
- Employee assistance programme
14d
IFA Administrator
Fleet Street Wealth —London
- £25,000 - £35,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Financial services
- In-person
Quick apply
Apprentice Administrator
Sureserve —Grays
- £8.00 - £12.71 an hour
- Customer service
- Administrative experience
- IT
- Annual leave
Quick apply
Administrator/Receptionist
Hartford Care —Pembury
- £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
2d
Administrative Assistant (Solar Industry)
Deege Solar Ltd —Dartford
- £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply
Care Home Administrator
Beaumont Court Care Home —London
- £14 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Referral programme
Quick apply
1d
Network Administrator
Nexgen Communication ltd —London
- £31,500 - £38,000 a year
- Full-time
- Hybrid work
- Computer Science
- Analysis skills
- Bachelor's degree
- Annual leave
- Work from home
Quick apply
1h
Patient Pathway Administrator (Billings Team)
OneWelbeck Skin Health and Allergy —London
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Work from home
- Employee discount
Quick apply
Home Administrator
Chelmsford Manor Care Home —Chelmsford
- £17 an hour
- Full-time
- Front desk
- Paid training
- Annual leave
Quick apply
3d
Office Administrator
MGN Repairs Management Ltd. —Cowden
- £25,000 - £28,000 a year
- Full-time
- Hybrid work
- Salesforce
- English
- Microsoft Office
- Free parking
- Employee discount
Quick apply
11d
Part-time Administrator
Successful Mums Career Academy —Bromley Town
- £24,785 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Annual leave
- Work from home
Quick apply
Insurance Process Administrator
Bionic Services Ltd —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Business Support Officer (Administrator)
Nellsar Careers —Canvey Island
- From £14 an hour
- Full-time
- Microsoft Office
- Administrative experience
- Communication skills
- Paid training
- Annual leave
Quick apply
7d
Projects Junior Administrator
Artic Building Services —Dartford
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
4d
Sales Support Administrator
Pineapple Contracts —Aylesford
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Work from home
Quick apply
7d
Contract Administrator – KCL
Artic Building Services —Dartford
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
2d
Sales Administrator
Bionic Services Ltd —London
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply

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Client Resident Liaison Officer - Social Housing

Sureserve -
Dartford

Quick apply

Job details

£28,000 - £32,000 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced paternity leave

Qualifications

Microsoft Outlook
Microsoft Office
Administrative experience
Organisational skills
Construction
Communication skills

Full job description

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices.

Sureserve Compliance South, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London’s largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities.

Role

The role of our Client Resident Liaison Officer is to act as the main point of contact for our client and be a customer contact for compliance, relevant queries, complaints, and complex issues. The role also involves daily administration/client reporting and will be based in the Dartford office.

Act as the main point of contact for escalated calls from Customer Service Agents
Work closely with operations/managers and liaise with customer to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress
Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised
Update and provide compliance & repair reports to client
Call customers to arrange appointments for follow up works
Support the Customer Service Agents by providing feedback on common causes of complaints and work with the team leaders to support coaching and training needs
Liaise with Contract Administrators to keep appraised of any issues likely to arise on individual contracts
Assist the Complaints and Performance Officer in recording complaints and responding to complaints and requests for compensation, monitoring complaints to resolution while keeping customer up to date with progress
Attend Contract meetings
All associated ad-hoc administrative duties

The successful candidate will have

Previous administrative experience, preferably from a social housing/construction background
Able to provide a high level of courteous, professional customer service
Proficient in MS Office, in particular, Outlook and Excel
Good written and verbal communication skills
Flexible attitude with strong organisational skills

What we can offer you

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

Competitive salary
Contributory Pension scheme
Life assurance
28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days
Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave.

In addition, the role offers:

Sureserve Benefits Hub, accessing over 1000’s retail discounts
Virtual GP service, 24/7, 365 days, available for employees and your immediate family
Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
Bike2Work scheme
Home & Electronics – salary sacrifice purchase scheme

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status

Reasonable adjustments
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact [email protected]

Pre-employment checks
Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks

Quick apply

Refine Your Search

home administrator jobs in greenhithe, ken

Client Resident Liaison Officer - Social Housing

Home Administrator

Facilities Helpdesk Administrator

Repairs Administrator

IFA Administrator

Apprentice Administrator

Administrator/Receptionist

Administrative Assistant (Solar Industry)

Care Home Administrator

Network Administrator

Patient Pathway Administrator (Billings Team)

Home Administrator

Office Administrator

Part-time Administrator

Insurance Process Administrator

Business Support Officer (Administrator)

Projects Junior Administrator

Sales Support Administrator

Contract Administrator – KCL

Sales Administrator

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