Customer support specialist Work, Jobs in Hickstead, Wsx (with Salaries)

Customer Experience Specialist
The GelBottle Inc. —Brighton
- Hybrid work
- Communication skills
- Employee discount
Quick apply
12d
Current Team, Credit Specialist - Start Date: 1st Sept 2026
American Express —Brighton
- Weekend availability
- Customer service
- Communication skills
- Life insurance
14d
FULL TIME Customer Retention Advisor
Your Brand Cover Ltd —Brighton
- £25,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Sales
Quick apply
4d
Customer Operations Specialist
Octopus Electric vehicles —Brighton
- Full-time
- Hybrid work
- Phone etiquette
Quick apply
Operational Support Officer
HM Courts & Tribunal Service —Lewes
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
13d
Customer Experience Advisor
MPB —Brighton
- £26,700 a year
- Full-time
- Hybrid work
- Customer service
- AI
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Specialist I
Thermo Fisher Scientific —Horsham
- Full-time
- Salesforce
- ERP systems
- English
9d
Customer Support Specialist
Royal HaskoningDHV —Brighton
- Part-time
- Data analysis skills
- APIs
Motorhome & Camper Handover specialist
Campersales Ltd —Burgess Hill
- £35,000 - £40,000 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
Quick apply
6d
Technical Customer Support Coordinator
Pion Inc —Forest Row
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Engineering
- Laboratory experience
Quick apply
5d
Customer Experience Specialist
GRENKE —Guildford
- Customer service
- Microsoft Office
- Organisational skills
Operations Coordinator
Cube Controls Ltd —Lancing
- £28,000 - £33,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Administrative experience
- Free parking
- Annual leave
Quick apply
5d
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Brighton
- Temporary
- Customer service
Change Practitioner
Brighton & Hove City Council —Portslade
- £34,434 - £39,152 a year
- Full-time
- Presentation skills
- AI
10d
Copywriter
Ancient + Brave —Lewes
- Part-time
- Employee assistance programme
- Employee discount
4d
Customer Service Agent
Mortimer Clarke Solicitors —Worthing
- From £27,082 a year
- Hybrid work
- Customer service
- Employee assistance programme
6d
Delivery Person - Full Time
Windmill Projects Limited —Burgess Hill
- £26,500 - £28,000 a year
- Full-time
- Customer service
- Driving
- Organisational skills
Quick apply
Customer Assistant
Lidl —Worthing
- £13.45 - £14.45 an hour
- Part-time
- Customer service
- Bakery
- Store discount
- Employee discount
22h
Travel Consultant
Saga —Crawley
- £26,227.50 a year
- Full-time
- Sales
- IT
- Communication skills
- Employee discount
Quick apply
12d
Retail Sales Advisor - 20 Hours
DFS —Hove
- £12.71 an hour
- Sales
- Employee assistance programme
- Employee discount
Quick apply
9d

I want to receive the latest job alerts for customer support specialist in hickstead, wsx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support specialist jobs near hickstead, wsx

Customer Experience Specialist

The GelBottle Inc. -
Brighton

Quick apply

Job details

12 days ago

Benefits

Season ticket loan
Company pension
Company events
Employee discount
Sabbatical
Enhanced maternity leave
Car scheme

Qualifications

NetSuite
Zendesk
Communication skills

Full job description

About the role

The GelBottle Inc. is on an exciting growth journey, and we're looking for a Customer Experience Specialist to be part of our vibrant, founder-led company. If you're passionate about working in a fast-paced environment and eager to contribute to a diverse portfolio of B2B and B2C brands, this is your chance to make a significant impact!

As part of our Customer Experience team, you’ll support customers across phone, email and digital channels, helping with everything from orders and product advice to application support and issue resolution - all while delivering a brilliant customer experience at every touchpoint.

If you love helping people, communicating confidently and thrive in a busy environment where no two days are the same, this could be the perfect role for you.

Your Role:

Be the go-to voice of the brand, supporting customers across phone, email and digital channels.
Handle a high volume of customer queries with confidence, empathy and professionalism.
Help customers with orders, deliveries, returns and account queries, delivering quick and effective resolutions.
Provide clear advice on products, specifications and application support.
Manage digital tickets efficiently, keeping response times high and customers updated every step of the way.
Work closely with internal teams to solve more complex issues and deliver a seamless customer experience.
Support customers with placing orders, tracking shipments and managing their accounts.
Monitor customer feedback across digital channels while maintaining a friendly, professional brand tone.
Spot recurring trends and share ideas to improve processes, FAQs and the overall customer journey.

About you:

We’re looking for someone with proven experience in a fast-paced customer experience or support role who loves helping people and thrives in a busy environment. You’ll be a confident communicator, able to manage multiple queries at once while delivering a professional, customer-first experience across phone and digital channels.

What you'll bring:

Experience in a customer experience or support role within a fast-paced environment.
An interest in beauty, cosmetics or the professional nail industry is highly desirable.
Strong communication skills with the confidence to build great customer relationships across phone and digital channels.
A proactive, solutions-focused mindset with the ability to stay calm under pressure.
Confidence managing multiple customer queries at once while keeping service levels high.
A collaborative approach and genuine passion for delivering brilliant customer experiences.
Comfortable using digital systems, ticketing platforms and order management tools.
Experience with Zendesk, Gorgias or NetSuite would be a bonus.

Why TGB?

At TGB, we’re driven by passion and dedication to become a leader in our industry. What sets us apart is our founder-led approach, fostering a close-knit and supportive culture where teamwork and fun go hand in hand. We truly value every team member's contributions and offer a range of rewards and recognition to celebrate your achievements.

What we can offer you:

Hybrid working

Yearly company bonus

£1,000 yearly personal development fund

5 'study days' a year

25 days holiday + bank holidays

'Daisy days' (extra 2 days off throughout the year)

️ Holiday purchase scheme (+5 days)

Birthday bonus (after one years’ service)

Enhanced maternity Leave

Long service award (additional holiday allowance)

3 month’s sabbatical offered upon 3 years’ service

Healthcare cash plan (via. Health Shield)

Electric car lease scheme (via. salary sacrifice)

Discount on spa treatments and consumer products

Life assurance + pension scheme

Regular funded company events

Season ticket loan

What happens next?

1. Apply!

2. Screening call with our Talent team (30min)

3. Interview with hiring manager (30min)

4. Practical interview (Brighton HQ 1hr)

Please note: We may close this role early if we find the right person sooner than expected - so if you're interested, we want to hear from you soon.

Quick apply

Refine Your Search

customer support specialist jobs in hickstead, wsx

Customer Experience Specialist

Current Team, Credit Specialist - Start Date: 1st Sept 2026

FULL TIME Customer Retention Advisor

Customer Operations Specialist

Operational Support Officer

Customer Experience Advisor

Customer Service Specialist I