Private sector housing officer Work, Jobs in Hounslow, Gtl (with Salaries)

Welfare Advice Officer
Pinnacle Group —London
- £36,000 - £40,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Income Collection Officer
Pinnacle Group —Holborn
- £19.50 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Housing Move On Support Officer
Victory Housing VHF —London
- £20 an hour
- Part-time
- Working with children
- In-person
- Care plans
Quick apply
4d
Projects & Governance Officer
Pinnacle Group —London
- £40,000 - £45,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Private Rented Sector Officer
Civic Recruitment Limited —Esher
- Administrative experience
Quick apply
12d
Private Rented Sector Officer
Elmbridge Borough Council —Esher
- £37,223 - £42,551 a year
- Full-time
- Communication skills
- Negotiation
Senior Housing Manager
Pinnacle Group —London
- £39,000 - £41,000 a year
- Customer service
- Analysis skills
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
2d
Contract Manager
Pinnacle Group —London
- £40,000 - £44,000 a year
- Monday to Friday
- Management
- Customer service
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
Tenancy Sustainment Officer
Lambeth Council —London
- From £44,235 a year
- Full-time
- Hybrid work
11d
Private Sector Enforcement Officer / EHO
Lambeth Council —London
- £43,308 - £54,360 a year
- Full-time
- Communication skills
3d
Homelessness Prevention and Solutions Officer
Richmond and Wandsworth Councils —London
- £38,976 - £47,229 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Negotiation
- Annual leave
11d
Commercial Director
Pinnacle Group —London
- £100,000 - £120,000 a year
- Travel
- Organisational skills
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Concierge Officer
Pinnacle Group —Battersea
- £28,000 - £29,000 a year
- Full-time
- English
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Housing Solutions Officer
Civic Recruitment Limited —Enfield
- £28.30 an hour
- Temporary
- Organisational skills
- Communication skills
- Time management
Quick apply
5d
Housing Assistant
Pinnacle Group —High Wycombe
- £26,227.50 a year
- Monday to Friday
- Customer service
- Administrative experience
- Travel
- Annual leave
- Employee assistance programme
Quick apply
12d
Senior Housing Practitioner
Support When It Matters —Hackney
- £33,000 - £33,500 a year
- Full-time
- Microsoft Outlook
- Project management
- Travel
Quick apply
4d
Housing Supply Officer
Civic Recruitment Limited —London
- Organisational skills
- IT
- Communication skills
Quick apply
Temporary Accommodation Specialist Project Officer
Brent Council —Brent
- £42,060 - £44,685 a year
- Full-time
- Analysis skills
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
2d
Environmental Health Officer
Civic Recruitment Limited —London
- £36.83 an hour
- Hybrid work
- Microsoft Office
- In-person
- Communication skills
Quick apply
Housing Needs Team Manager
Haringey Council —London
- £54,267 - £57,402 a year
- Hybrid work
- Communication skills
11d

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Welfare Advice Officer

Pinnacle Group -
London

Quick apply

Job details

£36,000 - £40,000 a year

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Numeracy
Analysis skills
Communication skills

Full job description

Job Introduction

Pinnacle Group are looking for a Welfare Advice Officer to join our Homes Division to support the delivery of a responsive and resident focused income management service. You will play a key role in helping residents sustain their tenancies by offering early intervention, clear guidance, and positive engagement around rent and service charge accounts. You will contribute to a service that aims to maximise income, reduce arrears and promote financial well-being across our communities, ensuring residents receive a fair, supportive and effective experience.

Our Homes Division delivers trusted housing management services across Affordable, Private Rented and Leasehold properties. We work with local authorities, registered providers and investors to support thriving communities.

The ideal candidate will have strong welfare rights knowledge with hands-on casework experience, be skilled in communication and advocacy with the ability to simplify complex information, have experience supporting vulnerable residents with complex needs, take a proactive and solution‑focused approach to managing a varied caseload, and demonstrate strong numeracy, analytical skills and confidence using digital case management systems.

Who we are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who we’re looking for

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities

Deliver specialist welfare benefits advice, including checks, claims, and casework.
Identify income-maximisation opportunities to support rent payments.
Manage complex cases, including reconsiderations, appeals, tribunals.
Liaise with DWP, local authorities and HMCTS to resolve benefit issues.
Support vulnerable tenants to remove barriers to tenancy sustainment.
Maintain accurate case records and keep updated on policy changes.
Provide welfare benefits guidance and training to Pinnacle staff.
Improved rent collection and tenancy sustainment.
Increased staff capability on welfare rights and income matters.

Key requirements:

Strong welfare rights knowledge and casework experience.
Skilled in communication, advocacy and simplifying complex information.
Experience supporting vulnerable residents with complex needs.
Proactive, solution-focused and confident managing a varied caseload.
Good numeracy, analytical skills and digital case management experience.

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans

Quick apply

Refine Your Search

private sector housing officer jobs in hounslow, gtl

Welfare Advice Officer

Income Collection Officer

Housing Move On Support Officer

Projects & Governance Officer

Private Rented Sector Officer

Private Rented Sector Officer

Senior Housing Manager

Contract Manager

Tenancy Sustainment Officer

Private Sector Enforcement Officer / EHO

Homelessness Prevention and Solutions Officer

Commercial Director

Concierge Officer

Housing Solutions Officer

Housing Assistant

Senior Housing Practitioner

Housing Supply Officer

Temporary Accommodation Specialist Project Officer

Environmental Health Officer

Housing Needs Team Manager

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