1st line support Work, Jobs in Hythe, Ham (with Salaries)

1st Line Support Engineer
Lester Aldridge —Southampton
- Microsoft Powerpoint
- Microsoft Word
- Azure
Admin Support Officer part-time
Mountbatten Hampshire —Southampton
- £9,940.49 a year
- Part-time
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
2d
Intensive Support Worker - Southampton
PBS4 —Southampton
- £15.68 - £15.69 an hour
- Temporary
- Travel
- IT
- Paid training
- Annual leave
Quick apply
1st Line Engineer
Onecom —Fareham
- £25,000 - £27,000 a year
- Full-time
- Azure
- Windows
- Microsoft Office
Quick apply
General Maintenance Operative – Sports Turf
Lymington and Pennington Town Council —Lymington
- £26,824 - £28,598 a year
- Full-time
- In-person
- Mechanical knowledge
- Free parking
Quick apply
18h
Trust 2nd Line IT Support Engineer
Twynham Learning —Christchurch
- £26,824 - £29,540 a year
- Full-time
- Windows
- Travel
- Computer networking
- Free parking
- Employee assistance programme
Quick apply
16h
HR Advisor
PBS4 —Nursling
- £32,000 - £34,000 a year
- Hybrid work
- English
- Travel
- Human resources
- Paid training
- Annual leave
Quick apply
1d
Sites Manager - Compliance
Southampton City Council —Southampton
- £36,124 - £39,513 a year
- Full-time
- School
6d
Exams Officer
Avonbourne Boys' and Girls' Academies —Bournemouth
- £35,344 - £37,152 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Sick pay
2d
1st Fix Carpenter
Go Modular Technologies (UK) —Southampton
- Full-time
- Carpentry
- Construction
Communication Support Worker (CSW) - Portchester Community School
Education Jobs South —Fareham
- £19,408 - £26,244 a year
- English
- Preschool
- School
2d
Intensive Support Worker - Bournemouth
PBS4 —Bournemouth
- £15.68 - £15.69 an hour
- Temporary
- Travel
- IT
- Paid training
- Annual leave
Quick apply
Prisoner Escort and Driver
Serco Plc —Eastleigh
- £24,596 - £31,063 a year
- Overtime
- Driving
- IT
- Communication skills
- Paid training
- Employee assistance programme
Field Engineer
Humnize —Bournemouth
- £30,000 - £32,000 a year
- 8 hour shift
- Remote
- Quick service & fast food restaurant
- Travel
- Power tools
Curriculum Leader for English/Head of English
Oasis Community Learning —Southampton
- Full-time
- English
- School
- Teaching
Electrician
Sanctuary Group —Portsmouth
- £41,192 - £43,360 a year
- Full-time
- Travel
- Communication skills
- Annual leave
- Employee discount
Quick apply
Teaching Fellow in Sport and Exercise Science
University of Portsmouth —Portsmouth
- £41,064 - £44,746 a year
- Full-time
- Hybrid work
- Doctoral degree
- Master's degree
- University
- Employee discount
17h
HR Officer (part-time)
Canford —Wimborne
- Part-time
- Management
- English
- Human resources
- Employee assistance programme
1d

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1st Line Support Engineer

Lester Aldridge -
Southampton

Apply Now

Job details

Benefits

Company pension

Qualifications

Microsoft Windows Server
Microsoft Powerpoint
Microsoft Word
Desktop support
System administration
Azure
Microsoft Outlook
Customer service
Windows
DHCP
Virtualisation
DNS
Organisational skills
IT
VMWare
Communication skills
Active Directory
Time management

Full job description

We’re looking for a proactive and customer-focused 1st Line Support Engineer to join our IT team in Southampton.

This is a fantastic opportunity to play a key role in delivering efficient, high-quality IT support across the firm, ensuring smooth day-to-day operations and excellent service to all users.

About the Role

As a 1st Line Support Engineer, you’ll be the first point of contact for IT support queries, providing professional and responsive assistance to Partners, fee earners, and business support teams. You’ll handle a wide range of technical issues, from troubleshooting hardware and software to configuring devices and maintaining infrastructure systems.

Working as part of a collaborative and knowledgeable IT team, you’ll help maintain a stable and secure IT environment, contributing to the continual improvement of systems and services in line with ITIL best practices.

Your Responsibilities Will Include:

Providing responsive 1st line support and resolving IT issues efficiently in line with SLAs.
Installing, configuring, and maintaining laptops, desktops, and related peripherals.
Setting up and supporting company mobile devices.
Investigating, resolving, and escalating incidents as required.
Ensuring all incidents are logged accurately and managed through to resolution.
Monitoring internal networks, infrastructure, and hosting systems, identifying and addressing potential issues before they impact service.
Supporting the implementation and delivery of IT improvement projects.
Taking proactive action on information security matters in collaboration with the Service Desk Team Leader.
Implementing changes following IT change management procedures.
Providing advice and guidance to users on IT products, services, and best practices.
Performing regular maintenance tasks and ensuring compliance with firm-wide procedures and security standards.
Adhering to Health and Safety policies and promoting best practice in all aspects of IT service delivery.

What We’re Looking For

Experience working in an IT service environment delivering front-line support.
Strong technical knowledge of desktop support, including Windows 10 and related hardware.
Understanding of Microsoft Server environments (2016+).
Familiarity with Active Directory, Group Policy, DHCP, DNS, and system administration.
Experience supporting Microsoft 365, Azure, and Office applications (Word, Excel, PowerPoint, Outlook).
Knowledge of VMware or similar virtualisation technologies.
Awareness of antivirus procedures, IT security, and change management processes.
Excellent customer service and communication skills, with a calm and professional approach.
Strong problem-solving and troubleshooting skills, with the ability to work logically and efficiently.
Good organisational and time management skills, with the ability to prioritise tasks effectively.
A collaborative and adaptable team player, keen to learn and contribute to continuous improvement.

What We Offer

22 days’ holiday plus bank holidays (increasing with length of service).
Pension scheme and life assurance.
Access to flexible benefits.
Ongoing professional training and development opportunities.
A supportive, inclusive, and technology-driven working environment.

If you’re an enthusiastic IT professional with a passion for problem-solving and delivering excellent service, we’d love to hear from you.

Apply Now

Refine Your Search

1st line support jobs in hythe, ham

1st Line Support Engineer

Admin Support Officer part-time

Intensive Support Worker - Southampton

1st Line Engineer

General Maintenance Operative – Sports Turf

Trust 2nd Line IT Support Engineer

HR Advisor

Sites Manager - Compliance

Exams Officer

1st Fix Carpenter

Communication Support Worker (CSW) - Portchester Community School

Intensive Support Worker - Bournemouth

Prisoner Escort and Driver

Field Engineer

Curriculum Leader for English/Head of English

Electrician

Teaching Fellow in Sport and Exercise Science

HR Officer (part-time)

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