Shipping Work, Jobs in Ipswich, Eng (with Salaries)

Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Import Entry Clerk
Shield Shipping Limited —Ipswich
- £27,000 - £35,000 a year
- Full-time
- In-person
Quick apply
2d
Shipping container repairer
Eldapoint Ltd —Felixstowe
- £25,400 - £45,000 a year
- Full-time
- Maintenance
- Programmable logic controllers
- Welding
Quick apply
3d
Ocean Freight Import Coordinator
Simarco —Ipswich
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Annual leave
Quick apply
13d
Import Operations & Customer Services
Maritime Cargo Services —Needham Market
- £28,000 - £32,000 an hour
- Full-time
- Customer service
- IT
- In-person
- Free parking
Quick apply
20h
Customs Clearance Coordinator
BUCKLE SHIPPING (IPSWICH) LTD —Felixstowe
- £28,000 - £30,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Annual leave
Quick apply
10d
Logistics Coordinator
Ewals Cargo Care Ltd —Colchester
- Full-time
- In-person
- Negotiation
- Employee discount
- Life insurance
Quick apply
Office Manager
Schallenberg International Limited —Felixstowe
- £33,595.00 - £47,024.62 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
8d
Business Support Officer
Direct Shipping International Ltd —Colchester
- £30,000 - £33,000 a year
- Full-time
- Microsoft Office
- Bachelor's degree
- No degree
- Free parking
Quick apply
Warehouse Logistics Administrator
TSV SUPPLY CHAIN UK LTD —Ipswich
- £30,000 - £33,000 a year
- Full-time
- Data analysis skills
- Continuous improvement
- Organisational skills
Quick apply
12d
Customer Service Administrator
710 Crane Ltd. —Ipswich
- Full-time
- Customer service
- Time management
8d
Transport Junior
Uniserve (U K) Ltd —Felixstowe
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Free parking
Quick apply
Import Entry Clerk Part Time
Shield Shipping Limited —Ipswich
- £13 - £17 an hour
- Part-time
- In-person
- School
- Negotiation
Quick apply
Transport Junior
Uniserve —Felixstowe
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Free parking
Quick apply
Trainee Reefer Engineer
Maritime Transport —Felixstowe
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
Warehouse Operative
Evri —Bury St. Edmunds
- £14.35 - £21.53 an hour
- Overtime
- IT
- Annual leave
- Employee assistance programme
Dayshift Manager
Evri —Bury St. Edmunds
- Up to £40,850 a year
- Day shift
- Management
- Microsoft Office
- Team management
- Employee assistance programme
- Employee discount
Stores and Despatch Operative
AirBench Ltd —Colchester
- £28,000 a year
- Full-time
- Heavy lifting
- Forklift
- Warehouse experience
Quick apply
12h
Part Time Warehouse Operative
Mill Race Online —Colchester
- £12.21 - £12.71 an hour
- Part-time
- Heavy lifting
- Maintenance
- Quality control
- Store discount
- Employee discount
Quick apply
13d
Import Operator
Uniserve —Felixstowe
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Referral programme
8d

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shipping jobs near ipswich, eng

Customer Service Advisor - Remote

WNS Global Services -
Ipswich

Quick apply

Job details

Part-time

Full job description

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 64,000+ employees.

Job Description

Potential Varied Hours Available:

Weekday evenings: 17:00 - 22:00 | 17:30 – 22:30

Weekday mornings: 07:00 – 09:00

Saturday: 08:00 - 22:00 - Between 6-12 Hour shifts available.

Sunday - 08:00 - 22:00 - Between 6-12 Hour shifts available.

Night shifts: 22:00 - 09:00 (Different shift patterns, Monday - Sunday).

Applicants must be able to commit either a Saturday or Sunday plus bank holidays

Times are flexible and will be discussed/ arranged in interview

Flexibility may be required to complete a training period for up to 35 hours per week.

Basic Purpose and Function:

To provide excellent customer service to our Clients, by ensuring that all telephone calls are answered promptly and dealt with professionally and applying a proactive approach to claims handling.

To negotiate all heads of claim within the Service Level Agreements on economic terms, adhering to excellent service standards and best practice

Key Tasks:

Answering the telephone and signing off calls in accordance with WNS’ agreed procedures
Handle inbound FNOL calls relating to motor insurance claims, delivering a calm, clear, and reassuring customer experience in a timely manner.
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.
Maintain compliance with industry regulations, internal policies, and data protection standards
Assess urgency and direct calls appropriately, including escalating complex or high-priority cases.
Ensure correct prioritisation of workload and time management schedules are adhered to
Communicate clearly and professionally, explaining the next steps and managing customer expectations
Balance empathy and efficiency, supporting customers who may be distressed following an accident or incident.
Making all liability enquiries necessary to allow you to negotiate settlement of Customer claims on the best possible terms
Assess circumstances with a critical eye, remaining alert to potential indicators of fraudulent activity and raising concerns in line with internal procedures.
Complaint handling within agreed company procedures
Keeping the policyholder informed both verbally and in writing of the status of the claim
Carry out administration on files including general typing of emails and keeping a well organised and up to date portfolio of claims, which you will manage proactively and efficiently
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.

Qualifications

High School or Lower.

Quick apply

Refine Your Search

shipping jobs in ipswich, eng

Customer Service Advisor - Remote

Import Entry Clerk

Shipping container repairer

Ocean Freight Import Coordinator

Import Operations & Customer Services

Customs Clearance Coordinator

Logistics Coordinator

Office Manager

Business Support Officer

Warehouse Logistics Administrator

Customer Service Administrator

Transport Junior

Import Entry Clerk Part Time

Transport Junior

Trainee Reefer Engineer

Warehouse Operative

Dayshift Manager

Stores and Despatch Operative

Part Time Warehouse Operative

Import Operator

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