Customer service Work, Jobs in Ixworth, Sfk (with Salaries)

Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Customer Assistant - Fashion, Home & Beau
Marks & Spencer —Bury St. Edmunds
- £13.41 an hour
- Part-time
- Employee discount
6d
Customer Service - Personal Banker
National Westminster Bank PLC —Bury St. Edmunds
- From £27,090 a year
- Rotating shift
- Communication skills
- Banking
- Annual leave
7d
Customer Assistant - Fashion, Home & Beauty - Bury St Edmunds
Marks & Spencer —Bury St. Edmunds
- £13.41 an hour
- Part-time
- Employee discount
6d
In-store Team Member
Domino's —Thurston
- £10.85 - £12.71 an hour
- Part-time
- Customer service
- No experience needed
- Communication skills
- Paid training
- Annual leave
Customer Services Specialist (Customs, Import/Export and Freeport familiarity)
Assan Panel UK —Stowmarket
- £34,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
Quick apply
Barista
Costa Limited —Bury St. Edmunds
- £13.12 - £14.12 an hour
- Part-time
- Fast casual restaurant
- Communication skills
- Employee discount
13d
Customer Service Assistant
ESS Compass —Honington
- £12.76 an hour
- Communication skills
Customer Service Consultant
HSBC Global Services Limited —Diss
- From £27,200 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
14d
Admin Assistant
Stowmarket Minibus & Coach Hire Ltd —Bury St. Edmunds
- From £13 an hour
- Temporary
- Microsoft Office
- Administrative experience
- Computer skills
- Free parking
- Employee discount
Quick apply
7d
Customer Support Officer
Babergh and Mid Suffolk District Councils —Stowmarket
- £27,694 - £31,022 a year
- Part-time
- Hybrid work
- Employee assistance programme
8d
Sales assistant - 15 hours (weekday)
WHSmith Travel —Ipswich
- Part-time
- Annual leave
- Employee assistance programme
Quick apply
Trade Counter Sales Assistant – Builders Merchant
Clarkes of Walsham —Bury St. Edmunds
- From £30,498 a year
- Full-time
- Microsoft Outlook
- Customer service
- English
- Free parking
- Employee discount
Quick apply
15h
Sales Assistant
Topps Tiles —Bury St. Edmunds
- £10.85 - £12.71 an hour
- Weekend availability
- Sales
Sales Assistant 16
WHSmith Travel —Bury St. Edmunds
- Part-time
- Annual leave
- Employee assistance programme
Quick apply
Short-term Temporary Team Member
NEXT —Bury St. Edmunds
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
8d
Fleet Administrator
Triple R Vehicles Limited —Thetford
- Up to £13 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
10d
Customer Service Operatives
Winners Bingo Thetford —Thetford
- £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
Customer Assistant
Lidl —Ipswich
- £13.45 - £14.45 an hour
- Part-time
- Customer service
- Bakery
- Store discount
- Employee discount
Sales Person
Huws Gray Group —Bury St. Edmunds
- Sales
- Customer service
- IT
- Employee discount

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customer service jobs near ixworth, sfk

Customer Service Advisor - Remote

WNS Global Services -
Ipswich

Quick apply

Job details

Part-time

Full job description

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 64,000+ employees.

Job Description

Potential Varied Hours Available:

Weekday evenings: 17:00 - 22:00 | 17:30 – 22:30

Weekday mornings: 07:00 – 09:00

Saturday: 08:00 - 22:00 - Between 6-12 Hour shifts available.

Sunday - 08:00 - 22:00 - Between 6-12 Hour shifts available.

Night shifts: 22:00 - 09:00 (Different shift patterns, Monday - Sunday).

Applicants must be able to commit either a Saturday or Sunday plus bank holidays

Times are flexible and will be discussed/ arranged in interview

Flexibility may be required to complete a training period for up to 35 hours per week.

Basic Purpose and Function:

To provide excellent customer service to our Clients, by ensuring that all telephone calls are answered promptly and dealt with professionally and applying a proactive approach to claims handling.

To negotiate all heads of claim within the Service Level Agreements on economic terms, adhering to excellent service standards and best practice

Key Tasks:

Answering the telephone and signing off calls in accordance with WNS’ agreed procedures
Handle inbound FNOL calls relating to motor insurance claims, delivering a calm, clear, and reassuring customer experience in a timely manner.
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.
Maintain compliance with industry regulations, internal policies, and data protection standards
Assess urgency and direct calls appropriately, including escalating complex or high-priority cases.
Ensure correct prioritisation of workload and time management schedules are adhered to
Communicate clearly and professionally, explaining the next steps and managing customer expectations
Balance empathy and efficiency, supporting customers who may be distressed following an accident or incident.
Making all liability enquiries necessary to allow you to negotiate settlement of Customer claims on the best possible terms
Assess circumstances with a critical eye, remaining alert to potential indicators of fraudulent activity and raising concerns in line with internal procedures.
Complaint handling within agreed company procedures
Keeping the policyholder informed both verbally and in writing of the status of the claim
Carry out administration on files including general typing of emails and keeping a well organised and up to date portfolio of claims, which you will manage proactively and efficiently
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.

Qualifications

High School or Lower.

Quick apply

Refine Your Search

customer service jobs in ixworth, sfk

Customer Service Advisor - Remote

Customer Assistant - Fashion, Home & Beau

Customer Service - Personal Banker

Customer Assistant - Fashion, Home & Beauty - Bury St Edmunds

In-store Team Member

Customer Services Specialist (Customs, Import/Export and Freeport familiarity)

Barista

Customer Service Assistant

Customer Service Consultant

Admin Assistant

Customer Support Officer

Sales assistant - 15 hours (weekday)

Trade Counter Sales Assistant – Builders Merchant

Sales Assistant

Sales Assistant 16

Short-term Temporary Team Member

Fleet Administrator

Customer Service Operatives

Customer Assistant

Sales Person

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