Desk maintenance services Work, Jobs in Keighley, Wyk (with Salaries)

IT Manager
SmartSearch —Ilkley
- Full-time
- Hybrid work
- Azure
- Management
- IT
- Employee assistance programme
Quick apply
7d
Non-Medical Flexible Workforce Co-ordinator
Bradford Teaching Hospitals NHS Foundation Trust —Bradford
- £32,073 - £39,043 a year
- Full-time
3d
Maintenance Assistant
Equans —Blackburn
- Full-time
- Maintenance
- Annual leave
- Employee assistance programme
Service Desk Analyst - Tier I
ITA Group Inc —Wakefield
- £27,000 - £30,000 a year
- Full-time
- Computer Science
- Customer service
- Windows
Quick apply
Office Coordinator
Zuno Tech Group —Leeds
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Senior Operations Manager
Levels Above Site Services Ltd —Wakefield
- From £40,000 a year
- Full-time
- Management
- Continuous improvement
- In-person
- Free parking
Quick apply
Customer Contact Centre Advisor (Payments / Technical Support)
Mastercard —Harrogate
- Full-time
- Financial services
- In-person
- Communication skills
- Work from home
5d
Logistics Coordinator
Yorkshire Water —Normanton
- Full-time
- Hybrid work
- Microsoft Excel
- Heavy lifting
- Microsoft Office
- Annual leave
- Flexible schedule
4d
Receptionist
The Met Hotel Leeds —Leeds
- Full-time
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Assistant Hotel Manager
Harts Head Hotel —Settle
- £30,000 - £35,000 a year
- Full-time
- Bilingual
- Serving
- Hospitality
- Employee discount
Quick apply
8d
Configuration Management Specialist
Fluor Corporation —Harrogate
- Monday to Friday
- Customer service
- Word processing
- Maintenance
Reception Manager
The Discovery Inn Hotel, Leeds —Leeds
- £30,000 - £32,000 a year
- Full-time
- Hospitality
- Management
- Customer service
- Employee discount
Quick apply
1d
Night Supervisor
Hyatt Place Leeds —Leeds
- £13.73 an hour
- Full-time
- Customer service
- Hotel
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Mobile Maintenence Technician - UCLAN Burnley
Eric Wright Group Limited —Burnley
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
3d
School Cleaner
Pinnacle Group —Kippax
- £12.71 an hour
- Monday to Friday
- School
- Annual leave
- Employee assistance programme
Quick apply
Network Operations Engineer
TIEVA —Leeds
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Free parking
- Employee assistance programme
Quick apply
7d
Leisure Club Assistant
Valor Hospitality —Leeds
- £12.71 an hour
- Weekend availability
- Customer service
- First Aid Certification
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Configuration Management Specialist
Fluor Limited - HQ —Harrogate
- Monday to Friday
- Customer service
- Word processing
- Maintenance
IT Service Desk
FalconSmartIT —Leeds
- Leadership
Quick apply
Night Supervisor
Ibis Styles Leeds City Centre Arena —Leeds
- Full-time
- Customer service
- Hotel
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply

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IT Manager

SmartSearch -
Ilkley

Quick apply

Job details

Permanent | Full-time
7 days ago

Benefits

Cycle to work scheme
On-site gym
Company pension
Employee assistance programme
Private medical insurance
Paid volunteer time

Qualifications

ITIL Certification
Azure
Management
Disaster recovery
IT
Leadership
Communication skills

Full job description

SmartSearch's distinctive Anti-Money Laundering verification software protects our clients by offering the most advanced and comprehensive features available from an AML provider.

SmartSearch has grown rapidly by fostering an incredibly collaborative and supportive culture. As we continue our ambitious growth plans, we will strive to remain a truly exciting, rewarding, and unique place to work.

HOW WILL YOU MAKE A DIFFERENCE?

Reporting directly to the Director of Infrastructure and Security, the IT Manager will be responsible for leading the Service Desk and Infrastructure teams to deliver reliable, secure and high-quality IT services across the business.

The successful candidate will be expected to take ownership of day-to-day IT operations, ensure effective incident, request and problem management, maintain stable and resilient infrastructure, and drive continuous improvement across people, processes, systems and service delivery.

This role is open across our Ilkley and Cardiff offices.

VARIED DAY TO DAY RESPONSIBILITIES

Lead, manage and develop the Service Desk and Infrastructure teams, ensuring clear priorities, effective ways of working and high standards of delivery.
Own the overall delivery and performance of IT operational services, ensuring they support the needs of users and the wider business.
Ensure incidents, requests, escalations and problems are managed effectively, with appropriate prioritisation, communication and follow-up.
Act as the escalation point for major incidents and service-impacting issues, ensuring timely resolution and lessons learned activity.
Oversee the maintenance, availability, security and resilience of infrastructure, systems, cloud services, networks, endpoints and back-end platforms.
Monitor and report on service performance, including ticket trends, SLAs, recurring issues, infrastructure health, risks and improvement actions.
Drive continuous improvement across IT operations, including process maturity, automation, knowledge management, documentation and operational standards.
Work closely with Information Security, Engineering, Product and business stakeholders to ensure IT services are secure, compliant and aligned to business priorities.
Support business continuity, disaster recovery, change management and operational readiness activities across IT services.
Manage relevant suppliers, support partners and technology vendors, ensuring performance, value and service expectations are met.

WHAT ARE WE LOOKING FOR IN A CANDIDATE?

Strong leadership skills, with the ability to manage, motivate and develop technical teams.
Service-focused mindset with a clear commitment to delivering a positive user experience.
Ability to prioritise competing operational demands while maintaining service quality and control.
Strong communication and stakeholder management skills, including the ability to explain technical matters clearly.
Practical problem-solving skills and the ability to manage incidents, escalations and service risks calmly and effectively.
Continuous improvement mindset, with the ability to strengthen processes, documentation, reporting and ways of working.
Good understanding of security, compliance, audit and operational resilience requirements within IT operations.

Industry standard experience

Experience managing Service Desk and Infrastructure teams within a business-critical IT environment.
Experience with IT service management practices, including incident, request, escalation, problem and change management.
Experience monitoring service performance, SLAs, user satisfaction, operational reporting and service improvement plans.
Experience supporting infrastructure operations across systems, cloud services, networks, endpoints, backup and disaster recovery.
Experience working with security teams to support vulnerability management, access control, patching, compliance and audit requirements.
Experience managing technology suppliers, support partners, licences and vendor performance.
Experience supporting onboarding, offboarding, device management and access management processes.

Beneficial qualifications & certifications (not essential)

ITIL Foundation or equivalent IT service management qualification.
Microsoft, Azure, networking, infrastructure or endpoint management certifications.
Relevant cyber security, cloud security, business continuity or operational resilience certifications.
People management, leadership or coaching qualification.

WHAT IS LIFE LIKE AT SMARTSEARCH?

We are a multi-award winning Tech company with an aspirational mentality
Some of our most recent recognitions include: named in the renowned RegTech100 list for 2025, listed in the Top 100 Fasted Growing Tech Companies by Northern Tech Awards 2024 as well as being named Technology Provider of the Year by Corporate Finance Awards 2024
We have been Great Place To Work Certified since 2022
There are excellent progression opportunities due to our growth and you will have personal development goals, regular feedback and support
We are a diverse and inclusive team committed to promoting Diversity & Inclusion and Social Responsibility. Through our DE&I group, charitable initiatives and support for local schools, we actively foster a positive Impact on our community

COMPANY BENEFITS

Our comprehensive benefit package includes:

25 days holiday rising to 30 with each year of service
Private Medical Insurance covering dental and optical
Company pension scheme
Life Assurance - 4x your annual salary
1 day paid volunteering per year
Enhanced maternity / paternity offerings
Employee Assistance Programme
Cycle to work scheme
On site gym

Quick apply

Refine Your Search

desk maintenance services jobs in keighley, wyk

IT Manager

Non-Medical Flexible Workforce Co-ordinator

Maintenance Assistant

Service Desk Analyst - Tier I

Office Coordinator

Senior Operations Manager

Customer Contact Centre Advisor (Payments / Technical Support)

Logistics Coordinator

Receptionist

Assistant Hotel Manager

Configuration Management Specialist

Reception Manager

Night Supervisor

Mobile Maintenence Technician - UCLAN Burnley

School Cleaner

Network Operations Engineer

Leisure Club Assistant

Configuration Management Specialist

IT Service Desk

Night Supervisor

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HOW WILL YOU MAKE A DIFFERENCE?

VARIED DAY TO DAY RESPONSIBILITIES

WHAT ARE WE LOOKING FOR IN A CANDIDATE?

WHAT IS LIFE LIKE AT SMARTSEARCH?

COMPANY BENEFITS

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