full time Work, Jobs in kelsall, chs (with Salaries)

Guest Experience Manager
Forest Holidays —Frodsham
- Up to £40,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Employee discount
Quick apply
4d
Retail Assistant
The Hollies Farm Shop —Little Budworth
- £10.85 - £12.71 an hour
- Weekend availability
- Sales
- Communication skills
- Time management
Quick apply
8d
Terminal Operator
Briggs Marine and Environmental Services —Ellesmere Port
- £38,073.92 a year
- Full-time
- Computer literacy
- Communication skills
2d
Assistant Gardener
Private Estate —Chester
- Up to £35,000 a year
- Full-time
- Driving
- Free parking
- Health & wellbeing programme
Quick apply
11d
Tesco Colleague - Frodsham Helsby Superstore
Tesco UK —Frodsham
- £13.28 - £14.55 an hour
- Full-time
9d
Receptionist/Administrator
Mill Lane Garage —Frodsham
- From £24,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
2d
Terminal Operator
Briggs Marine Contractors Ltd —Ellesmere Port
- £38,073.92 a year
- Full-time
- Computer literacy
- Communication skills
Quick apply
1d
Relief Supervisor
Admiral Slots —Chester
- £12.75 - £13.25 an hour
- Full-time
Quick apply
Trainee Bus Driver
Stagecoach —Chester
- From £31,000 a year
- Overtime
- No experience needed
- Driving
- School
- Paid training
- Employee assistance programme
Researcher
Infopro Digital Services Limited —Ellesmere Port
- £25,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
Data Entry Clerk - 12 months FTC
Slater Gordon —Liverpool
- Full-time
- Hybrid work
- Microsoft Excel
Health and Justice Navigator – Middlewich custody
Midlands Partnership University NHS Foundation Trust —Winsford
- £28,392 - £31,157 a year
- Full-time
- Travel
1d
Cook
Forest Holidays —Frodsham
- £12.71 - £13.95 an hour
- Full-time
- Bar
- Customer service
- Cooking
- Employee discount
Quick apply
Waterway Operative
Canal & River Trust —Ellesmere
- £25,850 a year
- Weekend availability
- Customer service
- IT
- Communication skills
2d
Meetings and Events Sales Agent
Valor Hospitality —Chester
- £28,516.80 a year
- Full-time
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
10d
Supervisor
Admiral Slots —Chester
- £13.45 an hour
- Full-time
- Annual leave
Quick apply
Floor Staff
Blue Smoke Chester —Chester
- £11 - £13 an hour
- Part-time
- Serving
- Hospitality
- Fast casual restaurant
- Flexible schedule
Quick apply
15h
Medicines Dispatch Assistant
Speeds Healthcare —Chester
- £12.71 an hour
- Temporary
- Medication administration
- Patient care
- Organisational skills
- Free parking
Quick apply
Assistant Manager
Admiral Slots —Chester
- £28,875 a year
- 8 hour shift
- Customer service
- Annual leave
Quick apply
9d
Sociotherapist
Mersey Care NHS Foundation Trust —Liverpool
- £39,959 - £48,117 a year
- Full-time
- IT
9d

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Guest Experience Manager

Forest Holidays -
Frodsham

Quick apply

Job details

Full-time
Up to £40,000 a year
4 days ago

Benefits

Company pension
Employee discount
Paid volunteer time

Qualifications

Driving Licence
Management
Customer service
Microsoft Office
Organisational skills
IT
Leadership
Communication skills

Full job description

A chance to lead, inspire, and deliver magical guest experiences in one of the UK’s most enchanting holiday destinations

Location: Delamere (Cheshire)
Salary: Up to £40,000 per annum
Working Hours: Full-time, 40 hours per week
Days of Work: Shifts vary Monday to Sunday on a rolling rota.
Live In Accommodation available, not compulsory.

We have an exciting opportunity for a Guest Experience Manager to join our passionate team at Delamere. Work in one of the UK’s most stunning woodland locations, developing your skills while leading a team that provides outstanding service and sparkling-clean cabins for our guests. Our cabins at Delamere are tucked away in the largest woodland area in Cheshire. A peaceful escape under starry skies, surrounded by nature and designed to help guests unwind, recharge, and reconnect.

This is more than a management role - it’s your chance to lead, inspire, and bring the magic of our Forest Retreat to life every day.

Discover the Guest Experience Manager role:
As our Guest Experience Manager, you’ll take overall ownership of guest experience standards across the Retreat. Leading both Front and Back of House teams, you’ll ensure every guest interaction is memorable and every operational KPI is met. As a key member of the Senior Management Team, you’ll deputise for the General Manager when required, maintaining consistently high performance and service excellence across the location.

Your Responsibilities:
✨ Guest Experience

Deliver a seamless and exceptional guest journey from arrival to departure
Engage with guests, gather feedback, and resolve issues proactively
Lead service recovery and implement improvements based on reviews

️ Food & Beverage Operations

Oversee all F&B operations, ensuring top-quality service and standards
Drive revenue through upselling, cross-selling, and cost management
Manage stock, suppliers, and outlet performance

Revenue & Commercial Performance

Support revenue targets and budgets
Identify new revenue opportunities and growth initiatives
Monitor daily performance across accommodation, F&B, and activities

Team Leadership & Development

Lead, motivate, and develop F&B and Ranger teams
Influence a positive, service-focused team culture
Manage staffing, recruitment, training, and performance

Ranger & Activities Management

Oversee Ranger-led experiences, ensuring engagement and safety
Optimise activity schedules and monitor participation

Operations & Duty Management

Act as Duty Manager when required
Handle operational challenges, guest issues, and emergencies
Maintain visible leadership and cross-department coordination

Reporting & Strategy

Analyse guest, F&B, and activity performance to drive improvements
Support strategic planning and identify new growth opportunities

Your Skills & Experience:
We’re looking for a dynamic, hands-on leader who thrives on creating extraordinary guest experiences. You’ll bring energy, enthusiasm, and a genuine passion for hospitality, inspiring your team to deliver excellence every day.

✅ Full UK driving license and access to a vehicle
✅Senior management experience, ideally overseeing large operational teams
✅Strong leadership, planning, and organisational skills
✅ A genuine passion for delivering exceptional guest experiences
✅ Proven customer service management experience.
✅ Outstanding communication and relationship-building skills
✅Strong commercial awareness and problem-solving ability
✅ IT literate – MS Office & databases
✅ Ability to work collaboratively, under pressure, and influence at all levels

Why Forest Holidays?

We’re not your typical hospitality business. We create memorable stays in beautiful forest locations while protecting and conserving the land around us. With over 800 colleagues across the UK, we’re passionate about sustainability, wellbeing and helping people reconnect with nature.

What You’ll Get

✨ 31 days holiday (including bank holidays), plus extra with long service
Annual bonus linked to customer service performance
Enhanced maternity & paternity pay
Subsidised meals while on shift
Discounted Forest Holidays and Sykes Cottages breaks for you, friends & family
One paid volunteering day each year
Pension scheme, life assurance & health cash plan
Long service awards, wellbeing events & team celebrations
️ Hundreds of retail discounts across top UK brands

At Forest Holidays, we believe in creating an inclusive workplace where everyone feels welcome. If you need any adjustments during the recruitment process, we’ll be happy to support you.

Please note: If successful in the role, any job offer will be subject to pre-employment checks, including a basic criminal record check.

If you’re ready to create unforgettable moments for every guest and lead a team that makes memorable holidays happen, apply now.

Quick apply

Refine Your Search

full time jobs in kelsall, chs

Guest Experience Manager

Retail Assistant

Terminal Operator

Assistant Gardener

Tesco Colleague - Frodsham Helsby Superstore

Receptionist/Administrator

Terminal Operator

Relief Supervisor

Trainee Bus Driver

Researcher

Data Entry Clerk - 12 months FTC

Health and Justice Navigator – Middlewich custody

Cook

Waterway Operative

Meetings and Events Sales Agent

Supervisor

Floor Staff

Medicines Dispatch Assistant

Assistant Manager

Sociotherapist

I want to receive the latest job alerts for full time in kelsall, chs

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