credit control Work, Jobs in kidderminster, wor (with Salaries)

Income Collection Officer
Pinnacle Group —Birmingham
- £33,000 - £35,000 a year
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Credit Control Administrator
K3 Advisory Group —Worcester
- £28,500 a year
- Microsoft Outlook
- Administrative experience
- Communication skills
Quick apply
Credit Controller
Savills —Birmingham
- Microsoft Excel
Credit Controller
SF-Partner Hiredonline —Solihull
- Temporary
- Communication skills
2d
Entry Level Credit Control
Foxtons —Worcester
- £26,000 a year
- Hybrid work
- Customer service
- No experience needed
- Organisational skills
- Free parking
- Sick pay
Quick apply
20h
Sales Support & Credit Control Administrator
Ultravalve Ltd —Dudley
- £26,000 - £30,000 a year
- Full-time
- Computer literacy
- Administrative experience
- Organisational skills
- Employee assistance programme
- Life insurance
Quick apply
2d
Credit Control Administrator
SF-Partner Hiredonline —Birmingham
- Microsoft Excel
9h
Accounts Assistant
SBC Telford —Telford
- Full-time
- Microsoft Excel
- Sales
- Microsoft Office
Accounts Assistant
The Right Mortgage and Protection Network —Solihull
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Time management
- Health & wellbeing programme
- Work from home
Quick apply
1d
Management Accountant
Chaddesley Investments Limited —Kingswinford
- £30,000 - £34,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
6d
Assistant Accountant
Epwin Group PLC —Telford
- Full-time
- Microsoft Excel
- Sales
- Microsoft Office
Credit Controller
FSW Ltd —Cannock
- Full-time
- English
- Maths
- Employee assistance programme
13d
Credit Controller
Pinsent Masons —Birmingham
- Full-time
- Microsoft Excel
- Microsoft Office
- Communication skills
8d
Accounts Assistant
TIA Group —Telford
- £25,000 - £27,000 a year
- Microsoft Excel
- Administrative experience
- Driving
- Free parking
- Employee discount
Quick apply
1h
Accounts Receivable Manager
The Belfry —Sutton Coldfield
- £32,000 - £38,600 a year
- Full-time
- Hotel
- Resort
- Free parking
- Employee discount
Quick apply
Accounts Receivable Manager
The Belfry Hotel & Resort —Sutton Coldfield
- £32,000 - £38,600 a year
- Full-time
- Hotel
- Resort
- Free parking
- Employee discount
Quick apply
Credit Controller
ASSA ABLOY —Solihull
- ERP systems
- Microsoft Office
- Analysis skills
6d
Purchase Ledger & Credit Control Accounts Admin
Probrand Ltd —Birmingham
- £29,120 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Paid training
- Annual leave
Quick apply
13d
Credit Controller
Muller Group —Telford
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Communication skills
- Employee discount
- Bereavement leave
18h
Retail Customer service & Sales Advisor
PJH Group —Wolverhampton
- £25,000 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Phone etiquette
- Free parking
- Work from home
Quick apply

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Income Collection Officer

Pinnacle Group -
Birmingham

Quick apply

Job details

£33,000 - £35,000 a year

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Microsoft Word
Microsoft Outlook
Microsoft Office

Full job description

Job Introduction

Pinnacle Group are looking for an Income Collection Officer to join our Homes Team to undertake a range of income collection duties relating to rent and service charge income for the private rented sector and social housing residents. You will provide a coordinated, flexible, and effective income collection service and will be responsible for achieving and maintaining lowest levels of current rent and former tenancy arrears ensuring we maximise income recovery. You will be guided by the Income Manager and work with the housing management teams to ensure delivery of the arrear’s targets.

Our Homes Division delivers trusted housing management services across Affordable, Private Rented and Leasehold properties. We work with local authorities, registered providers and investors to support thriving communities.

The ideal candidate will be a confident communicator with a natural ability to build trust and rapport with residents, even in challenging situations. You’ll bring a proactive and empathetic approach to income recovery, combining strong knowledge of housing income management and welfare benefits with a genuine commitment to supporting tenants. If you're someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering excellent service, we’d love to hear from you.

This is a remote role with ad hoc attendance to local offices or schemes.

Who we are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who we’re looking for

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities will include:

Proactively reduce rent arrears across all accounts to meet monthly targets. This includes producing arrears reports and letters, engaging with residents, preparing legal instructions for possession proceedings, serving Notices, conducting home visits, applying for direct payments, attending court when required and offering advice and support to help residents sustain their tenancies
Take ownership of individual performance targets and contribute to the overall success of the income collection service
Identify residents who may benefit from specialist welfare or financial inclusion support and refer them to the Welfare Advice & Financial Inclusion Manager
Liaise effectively with external agencies including Local Authorities (Housing Benefit), the DWP (Universal Credit), social services and other relevant bodies to support income recovery
Respond to arrears-related correspondence and provide clear, accurate information to the Income Manager or Contract Manager to assist in resolving formal complaints
Plan and manage your own workload efficiently, ensuring accounts are monitored weekly and targets are consistently met

Key requirements:

Experience working in a housing and income collection setting
Background in credit control with practical knowledge of income recovery processes
Confident using housing management systems to monitor and manage accounts
Solid understanding of the legal framework for housing including Pre-Action Protocols
Demonstrable knowledge of welfare benefits, particularly Universal Credit and Housing Benefit
Proficient in MS Office applications including Word, Excel and Outlook

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans

Quick apply

Refine Your Search

credit control jobs in kidderminster, wor

Income Collection Officer

Credit Control Administrator

Credit Controller

Credit Controller

Entry Level Credit Control

Sales Support & Credit Control Administrator

Credit Control Administrator

Accounts Assistant

Accounts Assistant

Management Accountant

Assistant Accountant

Credit Controller

Credit Controller

Accounts Assistant

Accounts Receivable Manager

Accounts Receivable Manager

Credit Controller

Purchase Ledger & Credit Control Accounts Admin

Credit Controller

Retail Customer service & Sales Advisor

I want to receive the latest job alerts for credit control in kidderminster, wor

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