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Business Development Manager - Midlands & North Cluster

Knowsley Inn & Lounge
Knowsley

Quick apply

Job details

Full-time
£40,000 a year

Benefits

Discounted or free food
Employee assistance programme

Qualifications

CRM software
Microsoft Office
Business development
Communication skills
Negotiation
Hotel experience
Time management

Full job description

Business Development Manager - Midlands & North Cluster

Knowsley Inn & Lounge, Knowsley

Located just off the M57 close to football action at both Anfield and Everton.

This Business Development role covers Wales/ Midlands/North cluster of four Crest hotels. You will be responsible for driving business development activity across a diverse territory, from Mid Wales through Shropshire up to Merseyside, focusing on corporate accounts, meetings & events, associations, and group business. You will act as the commercial catalyst for these properties and collaborate with central sales, revenue and operations teams to maximise commercial success.

The role is field based so willingness to travel regularly within the assigned territory and attend networking and industry events is essential.

As Business Development Manager, you will Research and develop new business in your region: target corporates, associations, incentive/group travel planners, leisure group operators, sports clubs, golf/tennis societies and leisure segmentation.

Responsible for:
The Metropole Hotel Venue & Spa (Mid Wales)
Park House Hotel & Venue (Shropshire)
Knowsley Inn & Lounge (Merseyside)
The Feathers Hotel & Restaurant (Shropshire)

The Business Development Manager will be up to date with market trends, have a constant churn of new initiatives and ideas to ensure the business is always evolving and attracting new business whilst maintaining current client base.

The Business Development Manager will identify and engage with target account sectors: e.g., corporate HQs in the North West, associations wanting retreat/meeting venues, sports clubs (Knowsley area), and leisure groups seeking a mix of hotels venues. Maintain and manage a structured pipeline: research prospects, reach out via email/phone, schedule site tours, manage quote submission, negotiate contracts and close business.

As Business Development Manager you will conduct regular site visits across your cluster to build relationships with hotel team, host familiarisation visits for clients in partnership with DOS, and attend client meetings on site when business required. Develop cluster wide initiatives (for example: multi-venue offerings, off-peak meeting bundles, “stay & meet” packages) and coordinate the marketing roll out with the group Marketing team.

Track key metrics: number of leads, proposals sent, conversions, average rate, length of stay, segment mix, event utilisation. Provide insight into what’s driving success and what barriers exist.

Attend local and regional networking/business forums, trade events and exhibitions to grow brand visibility of Crest and secure new corporate relationships. Update the CRM at all key stages of the sales lifecycle, ensure consistency of data and clean reporting.

You will provide monthly reporting to the Group DOS: pipeline status, wins/losses, insights, and proposed next-steps for the cluster.

The role of Business Development Manager will report to the Group Director of Sales, as we grow our business and develop our unique hotels the successful candidate has the opportunity to shape the role and to have a real impact on the business.

This role is ideal for someone who has strong demonstratable business development and commercial skills, with great communication and time management. The candidate will need previous experience, be able to effectively communicate with each hotel team and use their own initiative.

Experience & Qualifications

Proven experience in business development within the hotel/venue/meetings/events sector (ideally multi-property or resort environment).
Excellent network and ability to build relationships with corporates.
Strong commercial acumen: comfortable negotiating contracts, interpreting revenue/ADR/occupancy data, and aligning business opportunities with hotel commercial strategy.
Self-motivated, organised, able to manage multiple prospects and priorities across locations.
Excellent presentation, communication and negotiation skills; confident delivering proposals, site tours and client meetings.
Proficient in CRM systems, MS Office, comfortable producing reports and insights.

Benefits

£30 BB per night colleague rate
£60 BB per night for Friends and Family rate
Celebration of milestone employment anniversaries
50% off Food & Beverage in our hotels
Meals on duty provided
Access to Hospitality Rewards
Offerings from retail and dining discounts,
Employee Assistance Programme and same day on-line GP appointments
Quarterly Shining Star recognition
Annual colleague celebrations

Business Development Manager - Midlands & North Cluster

Full Time Role

£40,000 per annum

Quick apply

Refine Your Search

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Business Development Manager - Midlands & North Cluster

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