Success executive Work, Jobs in Lavenham, Sfk (with Salaries)

Customer Success Executive
Anchor Safety LLP —Ipswich
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
12d
Customer Experience Executive
Greenmill Supply Co. Ltd —Colchester
- From £27,000 a year
- Full-time
- CRM software
- Customer service
- English
- Free parking
- Health & wellbeing programme
Quick apply
Director of Information Security
Beyond Co —Newmarket
- £80,000 - £90,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Software development
- AI
- Health & wellbeing programme
- Work from home
Quick apply
Internal Sales Executive
Denmans —Bury St. Edmunds
- Full-time
- Sales
- Annual leave
- Employee discount
Quick apply
Area Sales Manager
Dawsongroup —Ipswich
- Full-time
- Remote
- Sales
- Travel
Quick apply
Client Operations Executive
TechPoint —Thetford
- £28,000 - £30,000 a year
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Life insurance
Quick apply
9d
Chief Financial Officer
Eastern Education Group —Bury St. Edmunds
- Full-time
- Leadership
9d
MARKETING EXECUTIVE
Portable Space —Stowmarket
- Microsoft Office
- Communication skills
Wedding Sales and Marketing Executive
Copdock Hall OPCO Ltd —Ipswich
- £28,000 - £32,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Employee assistance programme
Quick apply
1d
Cluster Performance & Continuous Improvement Manager
Bleckmann Solutions UK Ltd —Bury St. Edmunds
- £37,730 - £53,900 a year
- Full-time
- Project management
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Sales Executive
Eastern Concrete Ltd —Stowmarket
- £30,000 - £32,000 a year
- Full-time
- Sales
- Customer service
- IT
- Free parking
- Annual leave
Quick apply
9d
Director of Community Services
Autism Anglia —Colchester
- £60,000 - £75,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
13d
Quality Support Coordinator
Care UK —Colchester
- Microsoft Outlook
- Microsoft Office
- Travel
Sales Executive
Vindis Group —Bury St. Edmunds
- £20,000 a year
- Sales
- Customer service
- Employee assistance programme
Assistant Store Manager - Ipswich *New Store Opening*
Oak Furnitureland —Ipswich
- £47,000 - £51,723 a year
- Full-time
- Sales
- Free parking
- Employee assistance programme
10d
Digital Performance Executive
Care UK —Colchester
- Microsoft Excel
- Analysis skills
- Communication skills
6d
Commercial Account Executive
Jensten Group —Colchester
- Hybrid work
- Organisational skills
- IT
- Communication skills
- Free parking
- Annual leave
Quick apply
4d
Field Sales Executive
Bionic Services Ltd —Colchester
- £26,000 - £45,000 a year
- Full-time
- Sales
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Lawyer
Suffolk County Council —Ipswich
- £40,777 - £53,788 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Communication skills
- Annual leave
3d
Junior Commercial Advisor
Verisure Services (UK) Limited —Newmarket
- £3,800 a month
- Full-time
Quick apply

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success executive jobs near lavenham, sfk

Customer Success Executive

Anchor Safety LLP
Ipswich

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
12 days ago

Qualifications

CRM software
Customer service
GCSE
Microsoft Office
B2B
Computer skills
Communication skills

Full job description

The Company

Established over 30 years ago, Anchor Safety has rapidly grown to become one of the UK’s leading suppliers of personal protective equipment (PPE,) safety services, and corporate workwear.

Our innovative, reliable and customer-focused approach to supplying PPE has driven continual growth and exceptional customer loyalty. As a business, dedication to prompt personal service from friendly knowledgeable staff has become a hallmark of our success. A proactive approach to meeting customer requirements, supported by same day despatch from our stockholding of quality products, enable us to achieve our goal of delivering excellence in PPE.

The Role

As Customer Success Executive you'll be part of a close-knit team, handling Customer calls and enquiries, identifying appropriate PPE solutions to meet Customer needs, and ensuring every Customer receives the best-in-class service they expect from us.

Key responsibilities:

Customer Onboarding - Guiding new customers through the implementation process, including set-up testing and management of customer purchasing portals, and ensuring all customers have the required tools to make repeat purchases from our range.
Relationship Management - Developing and maintaining strong ongoing relationships with clients to increase revenue and prevent churn through regular calls and meetings. Also providing efficient and friendly customer support via phone, email, web-chat or WhatsApp to address enquiries, concerns and issues in line with pre-agreed service levels. This also includes answering questions about products, helping with orders and resolving problems.
Relationship Development - Collaborating with clients to identify opportunities for growth and improvement, including bespoke client-specific initiatives and projects
Issue resolution – Investigating and resolving customer complaints or problems coordinating with other departments as necessary to ensure timely and satisfactory resolutions.
Product knowledge – maintain an understanding of products, services to respond to customer needs.
Team Collaboration – work closely with other team members and departments to support excellence

Desired Experience and Qualifications:

Customer Service Skills- Strong interpersonal and communication skills, with the ability to empathise and provide exceptional customer service
Problem solving – The ability to quickly and effectively resolve customer issues and find solutions to complex problems
Organisation – Good organisation skills to manage customer records, follow up on tasks and prioritise work effectively
Product knowledge – worked in a B2B environment and the ability to learn and stay up to date on changes
Computer skills – proficiency in using CRM software, email and other communication tools and Microsoft Office
Adaptability – willingness to adapt to changing processes and procedures to improve customer support
Empathy – ability to understand and relate to customer concerns and needs
Teamwork – collaboration skills to work effectively with colleagues and other departments
Multitasking – capability to handle multiple customer inquiries and tasks simultaneously
Attention to Detail – accuracy in order processing, documentation and follow-through

PLEASE HELP US TO PRIORITISE YOUR APPLICATION....

In the current climate, we're expecting a lot of applications for this role. We'd love to spot you in the crowd, and invite you for an initial interview!

In addition to your CV, please send a brief covering letter highlighting why you think your experience is perfect for our role, and indicating your current and desired salary packages.

Thank you, and looking forward to meeting you.

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Experience:

BUSINESS TO BUSINESS Customer service: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

success executive jobs in lavenham, sfk

Customer Success Executive

Customer Experience Executive

Director of Information Security

Internal Sales Executive

Area Sales Manager

Client Operations Executive

Chief Financial Officer

MARKETING EXECUTIVE

Wedding Sales and Marketing Executive

Cluster Performance & Continuous Improvement Manager

Sales Executive

Director of Community Services

Quality Support Coordinator

Sales Executive

Assistant Store Manager - Ipswich New Store Opening

Digital Performance Executive

Commercial Account Executive

Field Sales Executive

Lawyer

Junior Commercial Advisor

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