Customer service assistant supervisor Work, Jobs in Lincoln, Lin (with Salaries)

Customer Service Team Leader (12 month contract)
Barbon Group Ltd. —Lincoln
- Management
- Leadership
- Communication skills
Quick apply
Guest Services Assistant
Away Resorts —Worksop
- £12.71 an hour
- Weekend availability
- Hospitality
- Customer service
- Communication skills
Quick apply
10d
Customer Assistant Full Time
Lidl —Newark-on-Trent
- £13.45 - £14.45 an hour
- Full-time
- Customer service
- Bakery
- Store discount
- Employee discount
Customer Service Assistant Supervisor
ESS Compass —Cranwell
- £13.26 an hour
- Part-time
10d
Receptionist - Band 2
United Lincolnshire Teaching Hospitals NHS Trust —Lincoln
- £25,272 a year
- Weekend availability
6d
Retail Sales Assistant
St Barnabas Hospice —Lincoln
- £14,873 a year
- Part-time
- Hospice
- Annual leave
6d
Temp Sales Assistant
Smiggle —Lincoln
- Weekend availability
- Sales
- Communication skills
- Store discount
- Annual leave
Team Leader/Supervisor
The No Work Club —Lincoln
- £13 an hour
- Part-time
- Hospitality
- Management
- Customer service
- Free parking
- Employee discount
Quick apply
6d
Customer Relations Assistant
UNIFORM DIRECT —Lincoln
- From £12.71 an hour
- Weekend availability
- Customer service
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
Sales - Supervisor
New Look —Lincoln
- Part-time
- Microsoft Word
- Communication skills
2d
Sales Assistant
TGJones —Lincoln
- £8.00 - £12.71 an hour
- Part-time
- School
- Employee assistance programme
- Employee discount
Quick apply
Main - Sales Assistant
WHSmith Travel —Lincoln
- Part-time
- Annual leave
- Employee assistance programme
Quick apply
Main - Sales Assistant
WH Smith PLC —Lincoln
- Part-time
- Annual leave
- Employee assistance programme
Quick apply
Office Administrator & Sales Coordinator
CS Paving & Surfacing —Lincoln
- £13 - £14 an hour
- Full-time
- Sales
- Customer service
- Computer skills
Quick apply
4d
Customer Service Assistant
ESS Compass —Sleaford
- £12.76 an hour
- Part-time
12d
Receptionist
Country Court —Lincoln
- £12.71 an hour
- Weekend availability
- Customer service
- Front desk
- IT
- Annual leave
- Referral programme
Quick apply
6d
Sales Assistant
Topps Tiles —Lincoln
- £10.85 - £12.71 an hour
- Weekend availability
- Sales
- No experience needed
- Employee discount
14h
Sales Assistant
BUDGENS —Lincoln
- £10.85 - £12.71 an hour
- Part-time
- Customer service
- Merchandising
- Basic maths
Quick apply
12d
Accommodation Booking Customer Service Assistant
ESS Compass —Sleaford
- £12.76 an hour
- Part-time
6d
Assistant Store Manager (Grantham store)
Tapi —Grantham
- Full-time
- Employee assistance programme
- Employee discount

I want to receive the latest job alerts for customer service assistant supervisor in lincoln, lin

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service assistant supervisor jobs near lincoln, lin

Customer Service Team Leader (12 month contract)

Barbon Group Ltd.
Lincoln

Quick apply

Job details

Fixed term contract

Qualifications

Management
Leadership
Communication skills

Full job description

About Us

HomeLet and Let Alliance are part of PIB Group and are market‑leading providers of specialist referencing and insurance services to the lettings industry. We work in partnership with letting agents and landlords to provide an exceptional, compliant and efficient service that helps them protect their portfolios and support their tenants.

The Role

We are looking for a proactive and people‑focused Team Leader to join our Referencing Team. You will lead a team of Customer Service Specialists to deliver high-quality, accurate and timely tenant references, ensuring an excellent experience for our customers and partners across both the HomeLet and Let Alliance brands.

We operate in a fast paced, call centre environment therefore call centre management experience is highly desirable.

You will be responsible for day‑to‑day performance, coaching and supporting your team, driving continual improvement and acting as an escalation point for complex queries.

Key Responsibilities

Lead, coach, and develop a team of Referencing Specialists to achieve quality, productivity and service targets.
Manage workflow and resource to ensure SLAs are met across multiple brands and systems.
Act as an escalation point for complex cases, complaints and queries, ensuring these are resolved swiftly and professionally.
Monitor and report on team performance, using MI to identify trends, risks and opportunities for improvement.
Drive a strong customer‑centric culture, ensuring each interaction reflects our values and brand standards.
Support the onboarding and training of new starters and cross‑skilling of existing team members.
Ensure adherence to regulatory, legal and internal policy requirements at all times.
Champion process improvements and work collaboratively with other teams and stakeholders to implement change.

About You

Proven experience in a team leader/supervisory role within a contact centre, operations, financial services or similar environment.
Strong people leadership skills with a passion for coaching, feedback and development.
Excellent communication skills, with the ability to manage difficult conversations and escalations calmly and professionally.
Highly organised with the ability to prioritise, manage change and work to tight deadlines.
Strong attention to detail and a focus on quality, accuracy and compliance.
Comfortable working with MI and systems to understand performance and make decisions.
A collaborative approach, able to build effective relationships across teams and locations.

Experience in tenant referencing, insurance, lettings or financial services would be an advantage but is not essential.

What We Offer

A supportive, friendly and collaborative team environment.
Opportunities for development and progression within PIB Group.
Competitive salary and benefits package.

If you are passionate about leading people, delivering great customer outcomes and making a difference in a fast‑paced environment, we would love to hear from you.

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.

Quick apply

Refine Your Search

customer service assistant supervisor jobs in lincoln, lin

Customer Service Team Leader (12 month contract)

Guest Services Assistant

Customer Assistant Full Time

Customer Service Assistant Supervisor

Receptionist - Band 2

Retail Sales Assistant

Temp Sales Assistant

Team Leader/Supervisor

Customer Relations Assistant

Sales - Supervisor

Sales Assistant

Main - Sales Assistant

Main - Sales Assistant

Office Administrator & Sales Coordinator

Customer Service Assistant

Receptionist

Sales Assistant

Sales Assistant

Accommodation Booking Customer Service Assistant

Assistant Store Manager (Grantham store)

I want to receive the latest job alerts for customer service assistant supervisor in lincoln, lin

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected