Manager and onboarding specialist Work, Jobs in Llandaff, Crf (with Salaries)

Client Onboarding Specialist (New Launches)
MacroActive —Cardiff
- Up to £28,000 a year
- Full-time
- Hybrid work
- Sales
- Salesforce
- Travel
- Flexitime
Quick apply
7d
Customer Service Team Leader
Hays-Hiredonline —Whitchurch
- £17.95 an hour
- Temporary
- Hybrid work
- Customer service
6d
Customer Experience Specialist
ANNA —Cardiff
- £25,000 a year
- Monday to Friday
- Remote
- Customer service
- Communication skills
- Time management
- Annual leave
- Employee discount
5d
Production Operations Manager
Marshall Land Systems Ltd —Merthyr Tydfil
- Full-time
- Continuous improvement
- In-person
- Leadership
3d
Principal Product Manager - Growth
Admiral —Cardiff
- Hybrid work
- IT
10d
BNG Consultant
AECOM —Cardiff
- Full-time
- Hybrid work
3d
Coastal Modeller
AECOM —Cardiff
- Full-time
- Hybrid work
- Engineering
- Master's degree
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Senior Project Manager (Defence Construction Consultancy)
AECOM —Cardiff
- Full-time
- Hybrid work
- PMP
- Engineering
- Project management
3d
Technical Director - Hydrogeology
AECOM —Cardiff
- Full-time
- Hybrid work
- Leadership
CRM Manager
Vivobarefoot —Bristol
- Hybrid work
- Communication skills
- Employee discount
Senior/Principal/Associate Ornithologist
AECOM —Cardiff
- Full-time
- Hybrid work
Support Worker - Newport
Accomplish —Newport
- £13.45 - £14.05 an hour
- Full-time
- Military
- Annual leave
- Employee assistance programme
Quick apply
Scientific Marketing Specialist
Singer Instruments —Minehead
- Full-time
- Sales
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- English
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Junior Integration Engineer
Ericsson —Merthyr Tydfil
- Azure
- Laboratory experience
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13d
Associate Director- Environmental Impact Assessment
AECOM —Cardiff
- Full-time
- Hybrid work
- Master's degree
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Sales Manager
The Pallet Network —Bristol
- Full-time
- Hybrid work
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Principal / Associate Flood Forecasting Modeller
AECOM —Cardiff
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Bachelor's degree
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Principal Flood Modeller
AECOM —Cardiff
- Full-time
- Hybrid work
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- Bachelor's degree
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Customer Service Team Leader
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Client Onboarding Specialist (New Launches)

MacroActive
Cardiff

Quick apply

Job details

Full-time
Up to £28,000 a year
7 days ago

Benefits

Flexitime
Company pension
Private medical insurance

Qualifications

Nutrition
Sales
Salesforce
SaaS
Account management

Full job description

Client Onboarding & Account Manager

Cardiff, United Kingdom | Full-time

Help ambitious fitness & nutrition brands launch, grow, and win.

Are you someone who builds instant rapport, drives conversations that lead to action, and thrives on seeing clients succeed?

At MacroActive, onboarding isn’t just a process — it’s the foundation of our clients’ success. We’re looking for a Client Onboarding & Account Manager to take ownership of the client journey from day one, setting them up to launch confidently and scale fast.

If you’re equal parts relationship-builder, organiser, and commercial thinker — this role is for you.

About MacroActive

MacroActive is a fast-growing SaaS platform powering fitness and nutrition businesses globally.

Our clients create apps, coaching programs, and digital products — with many generating millions in revenue.

Our philosophy is simple:
We only win when our clients win.

We work with creators across:
Fitness Nutrition Bodybuilding Yoga Pilates Boxing MMA Rowing Basketball — and more.

If you’re excited by health, performance, and digital business, you’ll fit right in.

The Role

As a Client Onboarding & Account Manager, you’ll own the end-to-end onboarding experience for new clients — from signed deal to successful launch.

You’ll ensure clients get live quickly, feel confident using the platform, and are set up for long-term growth before transitioning them to our Client Success team.

What You’ll Be Doing

Own and drive the full onboarding journey for new client app launches
Collaborate with clients and internal teams to gather and configure platform data (workouts, nutrition, products, etc.). Trust me, we need someone who loves data entry too.
Keep clients engaged and on track through proactive, high-quality communication (email, calls, messaging)
Lead conversations that drive action, accountability, and momentum
Conduct platform checks and testing to ensure a smooth, high-quality launch
Deliver client training so they feel confident using MacroActive
Identify opportunities to recommend features, upgrades, and growth solutions
Act as a trusted advisor, helping clients maximise value from the platform

Who You Are

You’ll thrive in this role if you are:

Confident and persuasive — you know how to guide conversations and influence outcomes
Relationship-driven — you genuinely enjoy working closely with clients
Highly organised with strong attention to detail
A clear, proactive communicator who drives next steps
Resilient and adaptable, able to manage multiple clients simultaneously
Energised by tech, digital business, and creator-led brands

Bonus Points

Experience in SaaS, onboarding, account management, or consultative sales
Interest or background in fitness, nutrition, or health & wellness

Why Join MacroActive?

Work with ambitious global creators building real businesses
Be part of a high-growth SaaS company with strong momentum
Have a direct impact on client success and revenue
Join a supportive, high-performance team that values ownership
Clear opportunity to grow your career as the company scales

Location & Perks

Based in Cardiff, UK
Full-time role
Medical insurance

Ready to Apply?

If you’re excited by the idea of working closely with clients, driving outcomes, and being part of a fast-growing tech company, we’d love to hear from you.

Job Type: Full-time

Pay: Up to £28,000.00 per year

Benefits:

Company pension
Flexitime
Private medical insurance

Application question(s):

What is your annual salary expectations?
Will you be able to travel to the Cardiff Office 4 days a week?

Experience:

Client Onboarding : 2 years (preferred)

Work authorisation:

United Kingdom (preferred)

Location:

Cardiff CF11 0BA (preferred)

Work Location: Hybrid remote in Cardiff CF11 0BA

Quick apply

Refine Your Search

manager and onboarding specialist jobs in llandaff, crf

Client Onboarding Specialist (New Launches)

Customer Service Team Leader

Customer Experience Specialist

Production Operations Manager

Principal Product Manager - Growth

BNG Consultant

Coastal Modeller

Senior Project Manager (Defence Construction Consultancy)

Technical Director - Hydrogeology

CRM Manager

Senior/Principal/Associate Ornithologist

Support Worker - Newport

Scientific Marketing Specialist

Junior Integration Engineer

Associate Director- Environmental Impact Assessment

Sales Manager

Principal / Associate Flood Forecasting Modeller

Principal Flood Modeller

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