complaints manager Work, Jobs in london (with Salaries)

Area Manager- bread&truffle.
Bread & Truffle —London
- £45,000 - £48,000 a year
- Part-time
- Hospitality
- Management
- Customer service
- Store discount
- Employee discount
Quick apply
3h
Store Manager
Aldi —London
- Up to £69,000 a year
- Annual leave
Customer Relationship Manager
Lewisham Council —London
- £55,353 - £57,495 a year
- Weekend availability
- Leadership
- Employee discount
13d
Call Centre Manager
Good Life —Orpington
- £50,000 a year
- Full-time
- Management
- Customer service
- English
- Employee discount
Quick apply
Head Of Customer Experience
Five Guys UK —London
- Up to £70,000 a year
- Hospitality
- Customer service
- Leadership
- Employee discount
Regional Customer Service Manager
Sanctuary Group —London
- £59,291 a year
- Temporary
- Customer service
- Annual leave
- Employee discount
Quick apply
1d
Head of CS - Under 18s Services
CareADHD —Canary Wharf
- £55,000 - £60,000 a year
- Hybrid work
- Sales
- Leadership
Quick apply
Service Reception Manager BMW Heathrow
Berry BMW —London
- From £38,000 a year
- Full-time
- Customer service
- Team management
- Front desk
- Life insurance
Quick apply
1d
General Manager
iQ Student Accomodation —London
- £42,000 - £47,000 a year
- Full-time
- Hotel
- Driving
- Leadership
- Annual leave
14d
Income Collection Officer
Pinnacle Group —Holborn
- £19.50 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Client Services Manager
Qureos Inc —London
- £48,000 - £64,000 a year
- Full-time
- CRM software
- Marketing
- Microsoft Office
- Annual leave
Manager Station Operations London Heathrow
Alaska Airlines —Hounslow
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
2d
Accommodation Manager
University College London —London
- £43,981 - £52,586 a year
- Full-time
- Hospitality
- Maintenance
- Human resources
- Annual leave
- Employee assistance programme
8d
Build to Rent - General Manager
Sable Capital —London
- £60,000 - £70,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
Quick apply
1d
Property Operations Manager
Rainbow Properties —London
- Up to £65,000 a year
- Full-time
- Maintenance
- Supervising experience
- Electrical experience
Quick apply
2d
Office Manager
Leann Support Services Limited —Southall
- £35,000 - £40,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
PRADA Senior Client Advisor MRTW, Selfridges
Prada —London
- Customer service
- English
- Communication skills
12d
Reception Manager/Concierge Monday - Friday
CH&CO —London
- £40,170 a year
- 8 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee assistance programme
- Employee discount
12d
Senior Product Compliance Manager - KYC & Onboarding
Wise Australia Investments —London
- £83,000 - £118,000 a year
- Travel
- Communication skills
EMEA Customer onboarding Lead
Digital Realty —London
- Full-time
- Customer service
- Supervising experience
- Bachelor's degree
14d

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Area Manager- bread&truffle.

Bread & Truffle
London

Quick apply

Job details

Permanent | Part-time
£45,000 - £48,000 a year
3 hours ago

Benefits

Casual dress
Store discount
Free or subsidised travel
Employee discount

Qualifications

Hospitality
Management
Customer service
Analysis skills
Retail management
Leadership
Communication skills

Full job description

Job Title: Area Manager

Reports To: Operations Director / Head of Operations

Location: Multi-site (various store locations)

Role Overview

The Area Manager is at the heart of driving energy, performance, and culture across

multiple stores within the region. This is a hands-on leadership role for someone who loves

being in the action, supporting teams on the floor, developing great people, and creating

stores that deliver outstanding customer experiences every day.

Working closely with Store Managers, the Area Manager inspires teams to achieve strong

sales performance, operational excellence, and the highest standards in food safety

and customer service. Through coaching, problem-solving, and leading by example, the

role focuses on building confident teams and high-performing stores.

As the key connection between Head Office and the stores, the Area Manager brings

company values and brand standards to life while making sure every location feels

supported, motivated, and aligned. It’s a role for someone who enjoys rolling up their

sleeves, celebrating team success, solving challenges, and helping people grow—all

while ensuring the business continues to thrive.

Key Responsibilities

1. Operational Management

Oversee daily operations across all assigned stores.
Ensure stores comply with company procedures, operational standards, and

brand guidelines.

Conduct regular store audits and performance reviews.
Identify operational improvements and implement action plans.
Ensure stores maintain high standards of cleanliness, food safety, and

compliance.

2. Financial Performance

Monitor store sales, labour costs, and COGS.
Support Store Managers in achieving budget targets and profitability goals.

Analyse financial reports and identify opportunities to improve performance.
Implement strategies to increase sales and operational efficiency.

3. Team Leadership & Development

Recruit, train, and develop Store Managers and key team members.
Conduct regular performance reviews and coaching sessions.
Support succession planning and internal development.
Ensure teams are motivated and aligned with company culture and values.

4. Store Support & Problem Solving

Provide hands-on support to stores when operational issues arise.
Support new store openings and operational launches.
Work with Store Managers to resolve staffing, operational, or customer

issues.

Ensure effective communication between stores and Head Office.

5. Compliance & Food Safety

Ensure all stores follow food safety regulations and health & safety

procedures.

Maintain compliance with company audits and certification standards.
Ensure all required documentation and training are completed.

6. Customer Experience

Ensure stores deliver consistent and high-quality customer service.
Monitor customer feedback and work with Store Managers to improve the

guest experience.

Address escalated customer complaints when required.

Key Performance Indicators (KPIs)

Sales growth
Labour cost control
Cost of Goods (COGS)
Store audit results
Customer satisfaction
Staff retention and development
Operational compliance

Skills & Experience

Previous experience managing multiple retail or hospitality locations.
Strong leadership and people management skills.
Excellent organisational and problem-solving abilities.
Strong financial and analytical skills.
Experience with operational systems and reporting tools.
Ability to understand, manage, and ensure compliance with company policies,

food safety, health & safety, and regulatory requirements across all locations.

Personal Attributes

Strong leadership and communication skills
Results-driven and highly organised
Hands-on and proactive approach
Ability to motivate and develop teams
Ability to work with autonomy, take initiative, and confidently solve problems
Strong attention to operational detail

Working Conditions

Regular travel between stores.
Flexible working hours including weekends when required.
Hands-on involvement during busy periods or operational challenges.

Pay: £45,000.00-£48,000.00 per year

Benefits:

Casual dress
Free or subsidised travel
Store discount

Work Location: In person

Quick apply

Refine Your Search

complaints manager jobs in london

Area Manager- bread&truffle.

Store Manager

Customer Relationship Manager

Call Centre Manager

Head Of Customer Experience

Regional Customer Service Manager

Head of CS - Under 18s Services

Service Reception Manager BMW Heathrow

General Manager

Income Collection Officer

Client Services Manager

Manager Station Operations London Heathrow

Accommodation Manager

Build to Rent - General Manager

Property Operations Manager

Office Manager

PRADA Senior Client Advisor MRTW, Selfridges

Reception Manager/Concierge Monday - Friday

Senior Product Compliance Manager - KYC & Onboarding

EMEA Customer onboarding Lead

I want to receive the latest job alerts for complaints manager in london

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