Customer banking Work, Jobs in Lytham St. Annes, Lan (with Salaries)

Customer Banking Agent
Capita —Preston
- £27,032 - £30,032 a year
- Full-time
- Financial services
- Communication skills
- Banking
- Annual leave
- Work from home
13d
Customer Service Consultant
HSBC Global Services Limited —Preston
- From £27,200 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
Post Office Counter Clerk
Highfield Road Post Office —Blackpool
- £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
11d
HR Advisor
Tandem Bank —Blackpool
- Up to £40,000 a year
- Monday to Friday
- Hybrid work
- Human resources
- Financial services
- Communication skills
- Annual leave
- Employee discount
Quick apply
TPS Administrator
Volkswagen —Preston
- £13,218 a year
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Free parking
- Employee assistance programme
Quick apply
14d
TPS Administrator
Swansway Garages —Preston
- £13,218 a year
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Free parking
- Employee assistance programme
14d
Hotel Receptionist
The Vincent Hotel —Southport
- From £12.71 an hour
- Part-time
- Bilingual
- Hospitality
- Hotel
- Employee discount
- Gym membership
Quick apply
Legal & Office Support
Birchall Blackburn Law —Leyland
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
17h
Deputy Customer Experience Manager ZARA LIVERPOOL
INDITEX —Liverpool
- Full-time
- Management
- Leadership
Quick apply
14d
Lloyds Banking Group Customer Support - Liverpool
Lloyds Banking Group —Liverpool
- £13,100 - £13,475 a year
- Part-time
- Customer service
- Financial services
- Banking
3d
Senior Customer Service Advisor
Barclays —Birkenhead
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Customer Representative - Wigan
Nationwide Building Society —Wigan
- From £26,500 a year
- Part-time
15h
General Manager
The Foundry Blackburn —Blackburn
- From £41,178 a year
- Full-time
- Hospitality
- Management
- Computer literacy
- Free parking
- Employee discount
Quick apply
Assistant Accountant
Johnsons Cars —Liverpool
- £30,000 a year
- Full-time
- Annual leave
- Employee discount
Private Client & Office Support
Birchall Blackburn Law —Leyland
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
11d
Practice Manager
The Dental Cafe —Liverpool
- £38,000 - £48,000 a year
- Part-time
- Sales
- Customer service
- No experience needed
- Profit sharing
- Employee discount
Quick apply
5d
Office Supervisor/Administrator
Edmondsons (Blackburn) Ltd —Blackburn
- £12.71 an hour
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Store discount
Quick apply
Head of Regulatory Reporting
Tandem Bank —Blackpool
- Monday to Friday
- Hybrid work
- Management
- Presentation skills
- Financial services
- Annual leave
- Employee discount
Quick apply
6d
Store Manager - Full Time
Alan Howard Hair & Beauty Supplies LTD —Blackburn
- £27,500 - £33,000 a year
- Full-time
- Customer service
- In-person
- Leadership
- Free parking
- Store discount
Quick apply
5d
Head Of Finance
EG Group —Horwich
- From £95,000 a year
- Full-time
- Hybrid work
- Leadership
- Free parking
- Annual leave

I want to receive the latest job alerts for customer banking in lytham st. annes, lan

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer banking jobs near lytham st. annes, lan

Customer Banking Agent

Capita -
Preston

Apply Now

Job details

Full-time
£27,032 - £30,032 a year
13 days ago

Benefits

Annual leave
Work from home

Qualifications

Financial services
Communication skills
Banking
British Sign Language

Full job description

Join our dynamic team based at Portway House, 1 The Pavilions, Preston, PR2 2YD, where your supportive nature and excellent conversational skills will help guide Lloyds Banking Group customers on their journey to financial health! This isn't your average collection's role – you'll be managing inbound calls, engaging with customers in various financial situations, and crafting personalised, affordable solutions to meet their needs.

We’re looking for motivated, collections Banking Agents to join Lloyds Banking Group. In this role, you’ll play a vital part in supporting customers who may be experiencing vulnerability or financial difficulty.

You’ll provide clear, compliant, and empathetic support, ensuring customers receive fair outcomes and feel understood at every stage of their journey. By listening carefully, identifying individual needs, and applying appropriate support measures, you’ll help customers make informed decisions about their finances.
This is a fantastic opportunity to build a long-term career in financial services, whether you’re bringing existing experience or taking your next step within a structured, supportive, and well regulated banking environment that prioritises colleague development and customer wellbeing.

What's more, after a qualifying period of around 6 months, you'll have the flexibility to work from home if you prefer! Imagine the perfect balance of an office environment and the comfort of your own home. Enjoy the best of both worlds while still being part of a supportive and dynamic team.

The first 8 weeks of training are critical, so annual leave is not recommended during this period
Leave requests from weeks 9–22 may be considered, subject to business needs
Ongoing support and coaching to help you succeed and grow in your role

Rotational shift pattern on a 6-week cycle (fixed shift lines are not available)

Job title:

Customer Banking Agent

Job Description:

What You’ll Be Doing

Supporting customers with a wide range of banking collections queries, including those who may be in vulnerable or challenging circumstances
Providing clear, accurate, and professional guidance, tailored to individual customer needs
Identifying signs of vulnerability and taking appropriate action to ensure customers receive the right support
Handling customer complaints with care and professionalism, taking ownership to investigate issues thoroughly and resolve them fairly and effectively
Accurately recording customer interactions, actions, and decisions across multiple banking systems to ensure consistency, auditability, and quality outcomes
Using systems and processes confidently to support decision making and ensure the right outcome is delivered first time
Offering suitable solutions while balancing customer wellbeing with regulatory and risk requirements
Working collaboratively within a supportive, high performing team to deliver positive outcomes
Developing your understanding of vulnerability, financial wellbeing, and banking products through ongoing learning and training

What We’re Looking For

Strong communication and active listening skills, with the ability to engage sensitively with customers who may be vulnerable or experiencing financial difficulty
A genuine commitment to delivering fair, respectful, and supportive customer outcomes
The ability to work confidently within regulated processes, policies, and vulnerability guidelines
Confidence using systems and technology to accurately record information and support customer needs
A positive, resilient attitude with a willingness to learn and continuously develop your skills and knowledge
A strong commitment to the role, including reliable attendance and punctuality, recognising the importance of consistent customer support and actively engaging in your own development journey through training, coaching, and learning opportunities
Someone who is prepared to be coached, open to feedback, and comfortable with accountability to continuously improve performance and outcomes

Previous banking or contact centre experience is beneficial but not essential — full training will be provided , including support around identifying vulnerability and delivering appropriate customer care.

Career Progression & Development

At LBG, your development matters. We are proud of our strong internal progression culture , with around 20% of colleagues currently on a progression plan into roles such as:

Coach
Trainer
Subject Matter Expert (SME)
Team Manager

You’ll be supported with structured learning, on‑the‑job coaching, and clear pathways to help you reach your career goals.

What You’ll Get

On‑Target Earnings (OTE) of up to £30,032 , including performance‑related bonuses in the first 12 months
Guaranteed base salary of £27,032
Up to £3,000 available through a range of bonus schemes
Structured training programme with ongoing learning and development support
Clear progression opportunities across multiple career pathways
A supportive, inclusive team environment within a trusted UK banking organisation
A meaningful role where your work genuinely makes a difference to customers’ lives
The opportunity to work from home once you have successfully completed the training programme (approximately 22 weeks). You will be required to work full‑time in the office until this point.

What will happen next:

Choose apply now to fill out our short application
Your application will be reviewed by our recruitment team
You will be invited to attend a video interview with a member of the recruitment team
If you are successful at the first interview stage, you will be invited to attend an onsite assessment centre at our office in Preston.

Equal Opportunities

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email [email protected] and we’ll get back to you.

Access to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter. If you require this support you can apply for this support at https://www.gov.uk/guidance/apply-for-communication-support-at-a-job-interview-if-you-have-a-disability-or-health-condition-access-to-work .

Location:

Preston

United Kingdom

Time Type:

Full time

Contract Type:

Permanent

Apply Now

Refine Your Search

customer banking jobs in lytham st. annes, lan

Customer Banking Agent

Customer Service Consultant

Post Office Counter Clerk

HR Advisor

TPS Administrator

TPS Administrator

Hotel Receptionist

Legal & Office Support

Deputy Customer Experience Manager ZARA LIVERPOOL

Lloyds Banking Group Customer Support - Liverpool

Senior Customer Service Advisor

Customer Representative - Wigan

General Manager

Assistant Accountant

Private Client & Office Support

Practice Manager

Office Supervisor/Administrator

Head of Regulatory Reporting

Store Manager - Full Time

Head Of Finance

I want to receive the latest job alerts for customer banking in lytham st. annes, lan

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected