Head of operations Work, Jobs in Malham, Nyk (with Salaries)

Head of Operations
Warner Leisure Hotels —Nidd
- Up to £50,000 a year
- Full-time
- Management
- Hotel
2d
Head of Administration and Compliance
The Grand Venue —Clitheroe
- £35,000 - £40,000 a year
- Part-time
- Management
- Human resources
- Contracts
- Free parking
- Sick pay
Quick apply
7d
Head of Operations (Bradford & Glasgow)
NewPrinces Group —Bradford
- Leadership
- Annual leave
- Work from home
Office and HR Administrator
Decron Ltd —Clitheroe
- £30,000 - £32,500 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
3h
Senior Operations Analyst
Skipton Building Society —Skipton
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
OPERATIONS MANAGER
Grantley Hall —Grantley
- Hotel
- Human resources
- Organisational skills
- Store discount
- Annual leave
Quick apply
Head of Enterprise and Partners
SmartSearch —Ilkley
- Full-time
- Hybrid work
- Negotiation
- Employee assistance programme
Quick apply
Head of Marketing & Sales.
HBL INTL LTD —Bingley
- Full-time
- Hybrid work
- Sales
- Marketing
- Master's degree
- Free parking
- Annual leave
Quick apply
6d
Security Operations Associate
Skipton Building Society —Skipton
- £33,000 a year
- Full-time
- Hybrid work
- Analysis skills
- IT
- Communication skills
- Annual leave
Technology Risk Analyst
Skipton Building Society —Skipton
- Full-time
- Hybrid work
- IT
- Communication skills
- Annual leave
6d
Senior Platform Owner - Customer Engagement
Skipton Building Society —Skipton
- Full-time
- Hybrid work
- AI
- Annual leave
Head of Change
Frasers Group Financial Services —Clayton le Moors
- Full-time
- Hybrid work
- Agile
- Financial services
- Communication skills
Quick apply
6d
Head of Brand and Marketing
Burnley FC in the Community —Burnley
- £45,000 - £50,000 a year
- Monday to Friday
- Marketing
- Marketing
14d
Platform Manager - Identity
Skipton Building Society —Skipton
- Full-time
- DevOps
- Agile
- Leadership
- Annual leave
Head of Demand Planning
Precision Polymer Engineering Limited —Blackburn
- £60,000 - £70,000 a year
- Full-time
- Management
- Sales
- Microsoft Office
- Annual leave
6d
SHEQ Manager
Decron Ltd —Clitheroe
- £45,000 - £50,000 a year
- Full-time
- Bachelor's degree
- Construction
- In-person
- Free parking
Quick apply
11d
Inspection Supervisor
Precision Polymer Engineering Limited —Blackburn
- £40,068.06 - £44,074.87 a year
- Full-time
- Engineering
- English
- Supervising experience
Planning Co-ordinator
Homelife Stairlifts Limited —Bingley
- £28,000 - £30,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
- Life insurance
Quick apply
10d
Customer Service Administrator
Sell UK Property Ltd —Burnley
- £26,500 a year
- Full-time
- Microsoft Powerpoint
- Customer service
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
Fraud & Financial Crime Strategy Manager
Frasers Group Financial Services —Clayton le Moors
- Full-time
- Hybrid work
- Analysis skills
- Financial services
Quick apply
14d

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Head of Operations

Warner Leisure Hotels -
Nidd

Apply Now

Job details

Full-time
Up to £50,000 a year
2 days ago

Qualifications

Management

Full job description

Join our team at Nidd Hall, part of the Warner Hotels Group. This 199-bedroom historic hotel is set in 45 acres of gardens with a fishing lake and stunning Yorkshire countryside views.

Following an internal promotion, Warner Hotels are looking for a Head of Operations to lead all front and back-of-house functions at Nidd Hall. The Head of Operations is responsible for leading teams to deliver a seamless guest experiences across the Reception, Leisure, Spa, Housekeeping, Entertainment and Nights teams.

Distinctive in scope, the role combines daily operational delivery with strategic improvement to secure both immediate service excellence and long-term growth.

As Head of Operations, you’ll play a crucial role in bringing that magic to life.

What will I be doing as Head of Operations?

Operational delivery: Oversee day-to-day operations across reception, leisure club, spa, housekeeping, entertainment, and nights team; ensure seamless guest arrival, check-in, and service delivery across all touch-points.

Sales and commercial execution: Drive on-site sales performance across leisure, spa, and entertainment; implement hotel-specific propositions and external marketing initiatives in partnership with HUB teams to maximise revenue.

Entertainment and leisure leadership: Provide oversight of entertainment delivery and calendar development; ensure leisure club and spa operations (including memberships and day spa services) are executed to brand standards and guest expectations.

Housekeeping and nights management: Lead and quality assure housekeeping operations and nights team delivery; maintain service standards, guest satisfaction, and operational efficiency across both functions.

Labour and rota management: Forecast and produce efficient rotas across reception, leisure, spa, housekeeping, entertainment, and nights; control labour spend while maintaining required cover to deliver service excellence.

Guest experience and complaint resolution: Monitor and enhance arrival, check-in, and post-stay guest experiences; lead complaint handling and feedback resolution to protect reputation and drive loyalty.

Compliance and safety: Ensure 100% adherence to health and safety requirements across all operational departments; oversee leisure audits including lifeguard compliance, paperwork, and administration.

People management and retention: Recruit, train, develop, and performance manage team members across all operational departments; foster teamwork, morale, and succession planning to maintain engagement and retention.

Continuous improvement and strategy: Identify operational efficiencies and service improvements across leisure, spa, reception, and housekeeping; pilot commercial and guest experience initiatives to scale successful practices within Head Office parameters.

You'll need to have:

Significant Managerial experience in Reception or Front Desk in a high occupancy hotel environment
Proven track record of managing large bedroom operations and supporting full site operational delivery.
Experience managing OTA relationships and distribution performance.
PPO experience desirable.

Looking to take the next step in your career?

At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured.

At Warner Hotels, we’re more than just a place to stay, we’re a place where guests come to make memories, discover new experiences, and feel truly cared for.

Ready to discover your glow?

Be part of something more than a hotel — where your personality shines and your ideas matter.

Inclusion Statement

Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: [email protected]

Please note: Unsolicited CV’s from agencies will not be considered

Apply Now

Refine Your Search

head of operations jobs in malham, nyk

Head of Operations

Head of Administration and Compliance

Head of Operations (Bradford & Glasgow)

Office and HR Administrator

Senior Operations Analyst

OPERATIONS MANAGER

Head of Enterprise and Partners

Head of Marketing & Sales.

Security Operations Associate

Technology Risk Analyst

Senior Platform Owner - Customer Engagement

Head of Change

Head of Brand and Marketing

Platform Manager - Identity

Head of Demand Planning

SHEQ Manager

Inspection Supervisor

Planning Co-ordinator

Customer Service Administrator

Fraud & Financial Crime Strategy Manager

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