customer complaints administrator Work, Jobs in mansfield (with Salaries)

Customer Complaints Administrator
Connells Group —Annesley
- From £25,000 a year
- Full-time
- Customer service
- Communication skills
- Time management
- Employee assistance programme
- Employee discount
Quick apply
13d
Retrofit Scheme Administrator
Westville —Shirebrook South West
- £29,250 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
22h
Operations Administrator
OCS Group —Nottingham
- Monday to Friday
- Microsoft Office
- Project management
- IT
Quick apply
Customer & Operations Administrator
Secure Storage (South Yorkshire) Ltd —Sheffield
- £24,420 - £28,392 a year
- Full-time
- Hospitality
- Customer service
- English
- Free parking
- Employee discount
Quick apply
7h
Customer Service Coordinator (Sales Administrator)
DS Smith —Belper
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Employee assistance programme
- Employee discount
Contracts Administrator
Hays-Hiredonline —Ollerton
- £14 an hour
- Temporary
- Microsoft Office
- Project management
- Organisational skills
8d
Customer Service Administrator
Smart Corporate Stays Limited —Chesterfield
- £26,500 - £28,000 a year
- Full-time
- Microsoft Word
- CRM software
- Hospitality
- Free parking
Quick apply
2d
Quality Control Administrator
Debenhams Group —Sheffield
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
8d
Apprentice Administrator
Harlow Bros —Loughborough
- £12.71 an hour
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
13d
project administrator
Cannon Fire Protection —Newark-on-Trent
- £26,000 a year
- Full-time
- Customer service
- Administrative experience
- Communication skills
- Free parking
- Employee discount
Spares Administrator
Xylem —Nottingham
- Full-time
- Sales
- Customer service
- English
Transport Administrator
Simona Peak Pipe Systems —Chesterfield
- £13,760 a year
- Part-time
- Computer literacy
- English
- Accounting
- Free parking
- Annual leave
Quick apply
14d
Area Sales Manager, UK
PROCEPT BioRobotics UK, Limited —Derby
- £101,400 a year
- Sales
- Bachelor's degree
- No degree
Quick apply
Assistant Site Manager
EQUANS —Long Bennington
- Management
- Driving
- Construction
- Annual leave
- Employee assistance programme
7d

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customer complaints administrator jobs near mansfield

Customer Complaints Administrator

Connells Group -
Annesley

Quick apply

Job details

Full-time
From £25,000 a year
13 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
Pay rise

Qualifications

Customer service
Complaint handling
Communication skills
Time management

Full job description

Job Description

We are expanding our team and have one last vacancy; would you like to join us?

Do you have a strong customer service background? Are you interested in learning about the lettings business, including letting properties and property management? Do you enjoy investigating and finding resolutions?

Countrywide, is part of the UK’s largest Property Services Group, and we are looking for a Customer Complaints Administrator, to join our friendly team.

Starting Salary: £25,000

Whilst we strive to provide a market-leading service, despite our best efforts, occasionally things do go wrong. This is where our Customer Complaints Administrators play a pivotal role. Ensuring that our customer's concerns are dealt with in a professional manner, we`re on the lookout for those with great communication skills!

Responsibilities of a Customer Complaints Administrator:

Work within a team office environment handling and investigating your own caseload of customer concerns/complaints.
Responsible for impartially and fairly investigating and responding to correspondence, calculating and proposing any gestures of goodwill and updating the customer within pre-determined timescales.
Speaking with customers, and other areas of the letting’s business to form a complete investigation using evidence.
Formulating a thorough written response to concerns/complaints whereby you explain your findings.

Skills and Experience to be a Customer Complaints Administrator:

Excellent communication skills – both written and verbally.
Good at building and maintaining relationships with customers and stakeholders across the business.
Effective time management and managing expectations.
Previous experience in either Lettings or in a complaint handling roles is desirable, but full training will be given.
Self-motivated – able to work independently whilst maintaining a role as part of our team.

Opportunities of being a Customer Complaints Administrator:

Full training provided in all areas of residential lettings.
Excellent career progression, with opportunities across the business.
Qualifications in residential lettings.

Benefits of working Connells Group UK:

Opportunity to undertake industry qualifications, with a £1,000 salary increase on passing
Day off on your Birthday!
Pension Scheme.
Great work life balance.
Perks at Work – Discounts on products and services inc electrical & travel.
Discounts on estate agency, mortgage, conveyancing and surveying services.
Access to TELUS 24hr, 7 days per week Employee Assistance Programme.
Cycle to work scheme.

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.

CC00777

Job Reference: CC00777

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Refine Your Search

customer complaints administrator jobs in mansfield

Customer Complaints Administrator

Retrofit Scheme Administrator

Operations Administrator

Customer & Operations Administrator

Customer Service Coordinator (Sales Administrator)

Contracts Administrator

Customer Service Administrator

Quality Control Administrator

Apprentice Administrator

project administrator

Spares Administrator

Transport Administrator

Area Sales Manager, UK

Assistant Site Manager

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