Technical process operator Work, Jobs in Northallerton, Nyk (with Salaries)

Technical Support Specialist
CameraMatics —Darlington
- Full-time
- Hybrid work
- Computer Science
- Organisational skills
- In-person
Quick apply
3d
Technical Process Operator
Cawingredients Limited —Leeming Bar
- £31,000.00 - £42,794.48 a year
- Annual leave
- Employee assistance programme
6d
Technical Support Specialist (Hybrid)
CameraMatics —Darlington
- Hybrid work
- Computer Science
- Organisational skills
- Communication skills
8d
Technical Support Manager
CameraMatics —Darlington
- Full-time
- Hybrid work
- Computer Science
- Computer networking
- Organisational skills
Quick apply
3d
Recovery Operations Manager
Acumen Logistics —Harrogate
- £40,000 - £48,000 a year
- Full-time
- Microsoft Excel
- Driving
- In-person
- Free parking
- Annual leave
Quick apply
4d
Out of Hours Cremator Operator
Kirkleatham Memorial Park & Crematorium —Redcar
- £15 - £18 an hour
- Weekend availability
- Heavy lifting
- Organisational skills
- In-person
Quick apply
3d
Technical Support Manager (Hybrid)
CameraMatics —Darlington
- Hybrid work
- Computer networking
- Organisational skills
- Leadership
8d
Production Operator
Metador —South Bank
- £13.46 - £15.02 an hour
Quick apply
VacancyTitle: Wastewater Operator
Northumbrian Water/Essex & Suffolk Water —Middlesbrough
- £29,325 - £34,500 a year
- Full-time
- Computer literacy
- Annual leave
- Employee assistance programme
4d
Operations Engineer
Mura Technology —Wilton
- Engineering
- Communication skills
Quick apply
Graduate Mechanical Engineer - EasyPlant
Technip Energies —Middlesbrough
- Engineering
- Bachelor's degree
- Communication skills
2d
Inspection Assembly & Packaging Operations Manager
GlaxoSmithKline —Barnard Castle
- Full-time
- Assembly
- In-person
- Communication skills
13d
Vials Filling & Inhalations Operations Manager
GlaxoSmithKline —Barnard Castle
- Full-time
- In-person
- Communication skills
13d
CNC Machine Setter/Operator - Haas and Heidenhain Control 3/4/5 Axis
Carraero —Thirsk
- £30,000 - £38,000 a year
- Overtime
- In-person
- Mechanical knowledge
- Free parking
- Sick pay
Quick apply
Multiskilled CNC Turner – Setter/Operator
BLUE DIAMOND ENGINEERING —Shildon
- £15 - £18 an hour
- Full-time
- Maintenance
- Organisational skills
- In-person
Quick apply
Digital Press Operator - HP Indigo
Thermopatch, an Avery Dennison Company —Harrogate
- £23,793 - £31,472 a year
- Full-time
- Travel
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Health, Safety and Wellbeing Manager - Power Substations
Balfour Beatty —Middlesbrough
- Hybrid work
- Project management
- No degree
- Travel
- Annual leave
Senior Operations Manager - Fashion Ecommerce / Retail
Glassworks London —Wilton
- Full-time
Quick apply
Substation Site Manager
Balfour Beatty —Middlesbrough
- Hybrid work
- Continuous improvement
- In-person
- Annual leave
Pressbrake Advanced Operators
Hydram —Sedgefield
- Full-time
- Mentoring
- Communication skills
- Mechanical knowledge

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Technical Support Specialist

CameraMatics -
Darlington

Quick apply

Job details

Full-time
3 days ago

Qualifications

Computer Science
Technical support
IT support
Organisational skills
Communication skills
Information Technology

Full job description

Who we are

We’re on a mission to transform how fleets operate, using cutting-edge camera technology, AI, machine learning and telematics to make roads safer and businesses smarter.

As an award-winning SaaS company in a high-growth phase, we’re scaling fast and expanding into new markets worldwide. Our technology gives fleet operators real-time visibility, reduces risk, improves efficiency, and helps set new safety standards across the industry.

Join a global, ambitious team and be part of what's next!

The Role

As a Technical Support Specialist at CameraMatics, you will be the first point of contact for our customers, guiding them through technical challenges and ensuring their satisfaction. You will play a crucial role in troubleshooting issues, providing timely solutions, and contributing to the overall success of our customers' experience with our products.

What you'll do

Deliver exceptional first-line technical support to customers through phone, email, and other communication channels, ensuring a professional, responsive, and customer-focused experience.
Investigate, diagnose, and resolve technical issues relating to Cameramatics products and services, applying a structured and methodical approach to troubleshooting.
Accurately document customer interactions, technical issues, troubleshooting steps, and resolutions within the ticketing system to maintain high-quality support records and knowledge sharing.
Work closely with cross-functional teams, including Engineering, Product, and Customer Success, to resolve complex technical challenges and ensure timely issue resolution.
Manage issue escalation processes effectively, ensuring unresolved cases are routed to the appropriate teams while maintaining clear communication and ownership through to resolution.
Identify recurring issues, trends, and opportunities for improvement, providing actionable feedback to support product enhancements, operational efficiencies, and an improved customer experience.
Contribute to the development and maintenance of technical documentation, knowledge base articles, troubleshooting guides, and customer training materials to promote self-service and knowledge sharing.
Support a global customer base by participating in a shift-based support rota, demonstrating flexibility and adaptability to work alternative hours as required to meet business and customer needs.
Take ownership of customer issues from initial contact through to resolution, ensuring customers are kept informed and receive timely updates throughout the support journey.
Continuously develop technical knowledge and product expertise, staying up to date with new features, technologies, and industry developments to provide best-in-class customer support.

What we’re looking for

2+ years of experience in a technical support or customer-facing technical role, ideally within a software or technology environment.
A strong interest in technology and problem-solving, with a solid understanding of computer systems, networking, and troubleshooting. A degree in Computer Science, Information Technology, or a related field is welcome but not essential.
Experience using diagnostic tools, remote support technologies, and structured troubleshooting approaches to investigate and resolve issues effectively.
Strong written and verbal communication skills, with the ability to explain technical concepts clearly and confidently to both technical and non-technical audiences.
A customer-focused mindset, with a genuine passion for delivering a positive customer experience and helping users find the right solutions.
The ability to work independently while also collaborating effectively with colleagues in a fast-paced and evolving environment.
Strong organisational skills, attention to detail, and the ability to manage multiple priorities while maintaining a high standard of work.

Why Join CameraMatics?

High-growth global SaaS company
Collaborative team culture, fast moving & focused on quality
Opportunity to grow with a scaling business
Hybrid working: 4 days in office, 1 day working remote

Job Type: Full-time

Work authorisation:

United Kingdom (required)

Location:

Darlington DL1 1RW (preferred)

Work Location: Hybrid remote in Darlington DL1 1RW

Quick apply

Refine Your Search

technical process operator jobs in northallerton, nyk

Technical Support Specialist

Technical Process Operator

Technical Support Specialist (Hybrid)

Technical Support Manager

Recovery Operations Manager

Out of Hours Cremator Operator

Technical Support Manager (Hybrid)

Production Operator

VacancyTitle: Wastewater Operator

Operations Engineer

Graduate Mechanical Engineer - EasyPlant

Inspection Assembly & Packaging Operations Manager

Vials Filling & Inhalations Operations Manager

CNC Machine Setter/Operator - Haas and Heidenhain Control 3/4/5 Axis

Multiskilled CNC Turner – Setter/Operator

Digital Press Operator - HP Indigo

Health, Safety and Wellbeing Manager - Power Substations

Senior Operations Manager - Fashion Ecommerce / Retail

Substation Site Manager

Pressbrake Advanced Operators

I want to receive the latest job alerts for technical process operator in northallerton, nyk

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