1st line support Work, Jobs in Pentrebach, Mty (with Salaries)

1st Line Engineer
DAS UK Group —Bedwas
- Azure
- IT
- Financial services
- Annual leave
- Employee discount
7d
Technical Support Engineer
Advanced Secure Technologies —Saint Mellons
- £26,225 - £29,000 a year
- Full-time
- Remote
- Customer service
- Windows
- Administrative experience
Quick apply
Customer Service Advisor
NoteMachine —Crickhowell
- £27,831.35 a year
- 12 hour shift
- Software troubleshooting
- Customer service
- IT
- Employee discount
- Life insurance
Quick apply
14d
1st Line Unified Communications Engineer
Advania UK —Cardiff
- £26,000 - £27,000 a year
- Night shift
- Hybrid work
- Azure
5d
IT Support Technician
Vishay —Newport
- Microsoft Powerpoint
- Windows
- Microsoft Office
Student Engagement Officer
Learna Ltd —Cardiff
- From £27,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
7d
Medicines Optimisation Support Officer (NWJCC)
Cwm Taf Morgannwg University Health Board —Pontypridd
- £28,819 - £31,626 a year
- Full-time
- English
4d
IT Service Improvement Manager
ivolve Care and Support —Swansea
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- IT
- Referral programme
Service Desk Manager
Technology Transformation Group —Cardiff
- £46,500 a year
- Full-time
- Hybrid work
- Azure
- Continuous improvement
- Leadership
- Free parking
Quick apply
9h
Support Worker
Pobl Group —Newport
- £13.45 an hour
- 8 hour shift
- Customer service
- Annual leave
- Employee discount
12d
Support Worker (Relief)
Pobl Group —Newport
- £13.45 an hour
- 8 hour shift
- Customer service
- Annual leave
- Employee discount
12d
Charge Point Maintenence Coordinator
Liberty Global —Cardiff
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Mental Health and Wellbeing Coach (BRS)
United Welsh —Tongwynlais
- £30,018.46 a year
- Weekend availability
- Travel
2h
Creative Marketing Support Assistant
Learna Ltd —Cardiff
- From £26,400 a year
- Full-time
- Hybrid work
- Social media management
- Customer service
- Administrative experience
- Free parking
- Employee assistance programme
Quick apply
7d
Support Worker (Maternity Cover)
Pobl Group —Newport
- £13.45 an hour
- 8 hour shift
- Customer service
- Annual leave
- Employee discount
12d
CNC Setter/Operator
IrvinGQ —Bridgend
- £21.70 an hour
- 12 hour shift
- Sick pay
Quick apply
HLTA Level 4 Teaching Assistant
Neath Port Talbot County Borough Council —Neath Port Talbot
- £9,054 - £9,836 a month
- Communication skills
- School
Compliance Engineer
Eaton —Cwmbran
- Hybrid work
- Engineering
Veterinary Coordinator (Standby): Newport
Blue Cross —Newport
- £14.24 an hour
- Case management
- Communication skills
- Annual leave
Quick apply
9d
Asset Engineer [Drainage & Lineside]
Network Rail —Cardiff
- £43,588 - £53,167 a year
- Full-time
- Hybrid work
- Civil engineering
- Engineering
- Communication skills
- Employee discount
4h

I want to receive the latest job alerts for 1st line support in pentrebach, mty

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

1st line support jobs near pentrebach, mty

1st Line Engineer

DAS UK Group
Bedwas

Apply Now

Job details

Permanent
7 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Discounted gym membership
Employee discount

Qualifications

Azure
MCP
MCSE
IT
Financial services
Communication skills
Active Directory
Intune
Time management

Full job description

About The Role

We are looking for a First Line Engineer to join our Bristol based Digital team, supporting the delivery of a stable, reliable and compliant service to the business, end-users and selected business partners.

Working closely with the Service Desk and 2nd Line Manager, you will play a key role in resolving incidents and managing service requests through our Fresh IT Service management solution, ensuring colleagues and partners can work efficiently and without disruption.

This is a varied, hands-on role where you will provide technical support across hardware, software and networks, while collaborating with the wider Operations team to drive continuous improvement. It is a fantastic opportunity to build on your existing capabilities, creating a culture where people want to be and do their best!

The role will also involve delivering exceptional service to all users of IT, working with internal colleagues across UK, Ireland and Canada regions and third parties to deliver technical services, whilst ensuring established service levels are always adhered to. We work relentlessly on solving customer’s problems and strive to continuously do better by understanding our internal customer’s needs.

About You

We are keen to hear from candidates who can provide great customer service and are able to communicate clearly and effectively. You will have a passion for technology and delivering a great user experience. You enjoy problem-solving, communicate clearly, and take a proactive approach to resolving issues.

Ideally you will have hands-on experience supporting and maintaining end-user technology including laptops/tablets, printers, mobile phones and end-device security and remote access technologies. You are comfortable working in a fast-paced environment and balancing quality with pace. You are also keen to learn, continuously develop your skills, and contribute to improving how IT services are delivered across the business. It is also desirable for you to have experience or knowledge in Microsoft Azure and M365, as these are some of the platforms we utilise within the business.

In addition, we are looking for candidates that can demonstrate the following:

Essential:

Strong communication skills
Proactive, problem-solving approach
Experience supporting end-user devices and Windows 11
Customer-focused with good time management
Experience with Microsoft 365; awareness of Azure
Passion for technology and continuous learning

Desirable:

Financial Services experience
Microsoft certifications (e.g. MCP/MCSE)
Exposure to Intune or Autopilot
Knowledge of Active Directory and core services
Understanding of networking fundamentals
Awareness of containerised applications

As a team we are passionate and enthusiastic about what we do. Our people are encouraged to think independently and to take ownership of their work. You will be agile in the way that you work and adaptable to change. In return for your commitment, we will offer you generous remuneration and an attractive benefits package which will include:

26 days holiday + bank holidays+ ‘MyDay’ (1 day to take at your discretion during the year)
Contributory company pension scheme (up to 10% employer match)
Opportunity to buy up to 5 days of annual leave every year
Employee Reward and Incentive Scheme
Progressive career pathway and development opportunities
The option to join our Sports and Social club which organises discounted events such as theatre visits, sporting events and shopping trips
Group Income Protection for all employees
Group Legal Protection for all employees
European Motor Assistance and Home Emergency Assistance
Inclusion in our Health Cash plan
Salary sacrifice benefits including Cycle scheme
Access to our employee discounts hub offering exclusive discounts across thousands of retail partners, including discounted gym memberships at over 3,000 gyms across the UK

At ARAG we support flexible working and would be open to discuss flexible working options.

If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you meet all the criteria listed above.

About The Company

ARAG UK has been helping businesses and individuals gain access to justice for over 40 years. It’s our founding principle to enable everybody, not just those who can afford it, to assert their legal rights.

Thousands of businesses and individuals defend or pursue legal action each year safe in the knowledge that ARAG are paying their legal bills. Our businesses include a legal expenses insurance company and a law firm with many opportunities in both areas.

We have always been aware that it’s the people that really make it happen; the quality of our people defines the quality of the company, the service we offer and the good outcomes for our customers, so we’re committed to creating a great place to work for our employees.

We believe it is an exciting time to join ARAG. You can expect an organisation that will challenge and develop you to progress your career.

By giving you every opportunity to develop yourself professionally and personally, we also pride ourselves on having an open, inclusive and high energy culture that encourages a fun working environment and places our customers at the very heart of everything we do.

If you are keen to become part of our exciting future then we would love to hear from you. In addition to the very genuine development opportunities we provide we also offer a generous reward and benefits package.

Apply Now

Refine Your Search

1st line support jobs in pentrebach, mty

1st Line Engineer

Technical Support Engineer

Customer Service Advisor

1st Line Unified Communications Engineer

IT Support Technician

Student Engagement Officer

Medicines Optimisation Support Officer (NWJCC)

IT Service Improvement Manager

Service Desk Manager

Support Worker

Support Worker (Relief)

Charge Point Maintenence Coordinator

Mental Health and Wellbeing Coach (BRS)

Creative Marketing Support Assistant

Support Worker (Maternity Cover)

CNC Setter/Operator

HLTA Level 4 Teaching Assistant

Compliance Engineer

Veterinary Coordinator (Standby): Newport

Asset Engineer [Drainage & Lineside]

I want to receive the latest job alerts for 1st line support in pentrebach, mty

Explore jobs in more locations

About The Role

About You

About The Company

Jobseeker tools

Employer Tools

Browse

Stay Connected