Letting agent Work, Jobs in Pontcanna, Crf (with Salaries)

Trainee Lettings Tenancy Signings Manager
CPS Homes —Cardiff
- From £35,000 a year
- Full-time
- Customer service
- Administrative experience
- In-person
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- £70,000 - £100,000 a year
- Remote
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- £24,000 - £30,000 a year
- Full-time
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- Microsoft Office
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Saxons Estate Agents —North Somerset
- Part-time
- Sales
- Customer service
- Administrative experience
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Trainee Lettings Tenancy Signings Manager

CPS Homes -
Cardiff

Quick apply

Job details

Permanent | Full-time
From £35,000 a year

Benefits

Company pension

Qualifications

Customer service
Administrative experience
Communication skills

Full job description

Starting salary of £35k, rising £37.5k after 6 months and £40k after 12 months.

We’re excited to be looking for a Trainee Signings Manager to join our vibrant and passionate team at our Albany Road, Roath branch. This is a full-time, permanent position. As full training will be provided, previous experience in property is not essential, but at least 2 years’ experience in a customer service or administrative role is required.

The role

Overseeing the end-to-end tenancy progression process, ensuring compliance, accuracy, and timely delivery
Supporting and deputising for the Branch Manager in their absence, assisting with the smooth day-to-day running of the office
Acting as a senior point of contact for landlords and contract-holders, resolving complex queries and delivering a high level of service
Monitoring and managing rent accounts, taking ownership of arrears processes and implementing proactive resolution strategies
Overseeing the accurate processing of high volumes of rent payments and financial records
Providing guidance and support to junior team members, helping to maintain high standards across the branch
Handling escalated enquiries (phone, email, and in-person) with professionalism and confidence
Identifying opportunities to improve processes, efficiency, and customer experience
Supporting wider operational, compliance, and administrative functions

About you

The ideal candidate will have the ability to be organised, as prioritising workload effectively is vital.
You will be required to use your own initiative and have a strong eye for detail as well as accuracy.
You should possess excellent communication and relationship-building skills.
You’ll be a dynamic individual who thrives within a busy working environment, with the ability to work both alone and as part of a team.

Key info

Starting salary of £35k, rising £37.5k after 6 months and £40k after 12 months.
Hours: 8:30am - 5pm, Monday-Friday, office-based, with occasional half-day Saturdays potentially required (which can be used as time in lieu)
Employer contributions to a pension scheme
Career progression within an established company
Over 5 weeks’ holidays per year

About us

Formed more than 25 years ago, CPS Homes has grown to become Cardiff’s biggest estate agent, helping house thousands of tenants and selling to hundreds of buyers in Cardiff each year. To this day, the company’s directors continue to work alongside our team of 40+ enthusiastic and hardworking individuals; many of whom have been within the company for several years, so you’ll be learning from some of the most knowledgeable and experienced in the industry.

Investing in our people is a huge part of our ethos and we are all about progression, so every single person we recruit is proactively encouraged to grow and develop within the business. We also promote a friendly, supportive working environment, helping foster strong colleague relationships.

Pay: From £35,000.00 per year

Benefits:

Company pension

Experience:

Administrative: 2 years (required)

Work Location: In person

Quick apply

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